Testimonials (890)

For more than a decade, Spring Home Heating & Cooling Systems Inc. has been providing exceptional comfort and peace of mind for homes and commercial buildings within Toronto and the GTA. With complete inspection and consultation services, excellent HVAC products, furnaces, air conditioners, water heater, boiler and humidifier, guaranteed workmanship and a dependable 24/7 response team, Spring Home Heating & Cooling Systems has become the heating and cooling experts in Toronto.

Read our reviews.

Tankless hot water system

We had a tankless hot water system installed by Springhome. The sales person was very knowledgeable and presented us with different options. The installation took one day (Saturday) and there was 2 technicians who were very tidy and efficient. We were very happy to replace our old rental hot water tank with this new Navien tankless system. So far the system is working great! I would recommend them.

Lise Phaneuf
03/04/2018

Furnace, A/C and Hot Water Heater

In Dec 2014 Spring Home Heating and Cooling replaced our Furnace, A/C and Hot Water Heater. The replacement was completed as per the quote and on schedule. Since then I have used Spring Home Heating and Cooling for my furnace and A/C maintenance. Every year in the fall I receive an e-mail from Cheryl Barriage, Customer Care/Service Department reminding us of our Furnace Maintenance and tune up. Then I receive the cost for the complete maintenance package. The cost for Humidifier maintenance, humidifier pads and furnace filter are itemized separately and only the parts which needs replacement are replaced. The technician are honest, professional, arrive on schedule and leave my place neat and tidy when they finish. I am happy with the service provided by Spring Home Heating and Cooling and will definitely recommend them for any HVAC work.

Soli Pestonji
01/02/2018

Very happy with overall service

Bought a new Lennox furnace and John Woods Hot Water Tank in October 2016 from Spring Home Heating & Cooling. No hassles . They quoted a fair price, and had their crew come in on the appointed day. They worked all day and completed the work. They cleaned up at the end of the day and did a great job. Been over a year now, and no issues at all. Was very pleased.

The AC needed replacement as well , so put it off till the Summer in 2017. Called spring Home again because of the good experience in dealing with the Furnace purchase & Installation. They disconnected the old one, took it away and put in a new Lennox. Again, no issues. Fair quote, excellent service (their office did all the paperwork for rebates from Lennox etc) and diligent installation.

Very happy with their overall service ! Hope to continue using them for annual maintenance .

M Jadavji
01/02/2018

Very pleased with service

Spring home was highly recommended by a neighbour. We were very pleased with the service and communication. We plan to use them again.

Kelly Vandeloo
01/02/2018

Excellent HVAC Company In GTA

Spring Home Heating & Cooling was one of the most professional companies I have ever had in my home. They were diligent while working non stop to get my heat up and running during a very cold and snowy day. Showed up on time, answered my ENDLESS questions and when they left, no mess. Clean up was complete. Nice, nice, nice every one from Spring Home Heating & Cooling at the office to all the guys that came to work. Couldn't ask for anything better. Lennox is lucky to have this business selling it's products. And...no I am not related to any of them! They did an outstanding job getting everything to fit into a small space with a really clean installation.

Additionally, I've successfully received all possible rebates from Govt. of Ontario (Save on Energy) and from Lennox.

Thanks again Spring Home Heating and Cooling and please pass along my appreciation to the crew.

Dhrumesh Patel of Toronto, ON
23/03/2018

Great Customer Service

David, the technician came and was very professional. He answered all my questions and took the time to explain to me, to help me better understand the furnace tune up / maintenance.

Cheryl was extremely helpful, empathic and a real pleasure to talk to where you still get great customer service. We required a technician to provide us with gas fitting for the disconnect / reconnect of our Maytag broken dryer, old dryer & new recent, Maytag dryer. Despite being extremely busy, she was able to accommodate us quickly to have a working dryer by November 1st right after the surprise delivery to ensure it worked and provided us a friendly reminder of our booking.

I am very happy and satisfied with Spring Home service where you still get people who care.

Claire Clarke
01/02/2018

Happy & Satisfied

Happy & satisfied with Spring Home tech people. They're doing the maintenance of our furnace/hvac ever since. Really professional.

Leo Porillo
01/01/2018

Complete Maintenance

Our furnace and air conditioner were serviced this year under the Spring Home complete maintenance package. The work was performed as scheduled, efficiently and at a reasonable price. We always receive great service from Spring Home, including the quality of the work provided, arranging times that are convenient for us, and follow- up by the office to verify appointment times and satisfaction with the job. We most definitely will use Spring Home for all our future heating and cooling needs and highly recommend them to others.

Wayne Pells
01/01/2018

Quality and Service

Had my furnace and AC replaced by Spring Home. Very pleased with their quality and service. Cy took the time to walk through all of our questions and was very knowledgeable. Fair pricing. No issues to date. Highly recommended.

Akira Okubo
01/01/2018

A/C and Furnace System

I was searching online for a good company to replace my A/C and furnace system. I am so glad I came across Spring Home and reached out to Sam! He was helpful and informative! He made really good suggestions on what I should spend my money on and what I don't need. The technicians that came in were very professional and the other staffs were great! Would definitely recommend this company to everyone!

Linda Chan
01/01/2018

Very well organized Company

This is a very well organized company with both great expertise and excellent customer service. I was impressed and would love to recommend it to anyone.

Richard Leiguang Zhao
01/01/2018

Professional

I have total trust in this company. Total professionals!

Robert Johannsen
01/12/2017

Stress Free Buying Experience

This September we purchased our Trane furnace from Spring Home Heating & Cooling Systems Inc. and we couldn't be happier with the overall experience.

From beginning to end, Spring Home made the furnace buying experience as stress free as possible. Our Sales Rep, Bijan, was informative on what our home needed and at no time did we feel pressured to buy. Our home is quite old as was our furnace so there were some complications removing the old furnace and installing a new one. It looked like we were in for some costly renovations until Bijan went above and beyond and figured out a workaround with our existing space. It was such a relief.

On the day of installation, the Technicians were punctual, curteous, and efficiently. Because of the complications of our furnace space, it was a big job and unlike other contractors who have worked on our place, these Spring Home Technicians did the work without any complaint.

We really appreciate all of Spring Home's hard work and highly recommend them to anyone looking to get a new furnace.

Ziad Akl
01/01/2018

A great company

A great company with solid pre and after-sales service. Installers were great and very respectful not to make a mess and disrupt our life whilst this was all being installed. I would recommend Spring home to anyone.

Craig Marsh
01/12/2017

Excellent Service

The staff was extremely knowledgeable and professional. We received an excellent service. Highly recommended.

Dr. Samit Grover
01/11/2017

Excellent Service

As always, Spring Home Heating and Cooling Systems Inc provided excellent service.

Mike Yeates
01/11/2017

Ductless Heating and Cooling

I own a small business and I'm using a baseboard heater and window airconditioner, so I decided to have the ductless heating and cooling as my client told me that it is energy efficient, I started doing a research about it, I look for the companies in HomeStars, I got 5 different quotes and Sam is the first one who called me back he is very knowledgeable, explain everything to me about the ductless heating and cooling, but I have to see 4 more guys for another quote, they are okay and one of them gave me a $3,000 less than what Sam quote, so initially I went with him but I specifically told him that I need the heating that will be okay with -25 degrees and he said yes, show me the machine and I said okay, after few days Sam call me again and I told him about the price, he can not believe that the other guy will install the same machine and for $3,000 less, so he ask me if he can come and look on the quote of the other guy and he pointed out to me that the machine that the other guy will install will not work on -25 degrees in short the guy lied to me just to get the business, so I signed a contract with Sam, and on the day of installation his guys were on time , explain to me what they have to do and they work on Sunday, I need them to work on Sundays as I have clients already on tuesday and they need 2 days to install, they were very nice, polite and they did a good job. Thank you Sam and the guys, for sure I will recommend them to my friends and relatives.

Julie Medalla
01/12/2017

Amazing!

Amazing! Arrived on time, Answered all my questions, very friendly! Thank you, Daynah

Daynah Kent
01/10/2017

Excellent Reputation

I am so glad that I decided to go with Spring Home for the installation of a new furnace and AC. From the initial quoting process, through to the installation the team were respectful, knowledgeable and a pleasure to work with.

I did receive other quotes for comparable products, which were priced less - but decided to proceed with Spring Home due to their excellent reputation.

Jackie S.
01/09/2017

High Confidence with Spring Home

Since installation of my new Lennox Furnace and A/C 3 years ago by Spring Home I have contracted with the Company to perform annual preventative maintenance each year on these systems. I have high confidence in Spring Home and that is why I am a repeat customer. The Company's staff are, without exception, responsive , knowledgeable and courteous and it is without reservation that I highly recommend them.

r c
01/09/2017

Great Service

I had an issue with my Air Conditioner, several years after it was installed by another contractor, it was out of warranty, I called spring home which was recommended by my friends, and got it resolved within few hours. Thank you for the great service !!!

Eran Hurvitz
01/04/2015

Highly Recommended

Cy was our saviour! Our 30 year old furnace died on a freezing cold Friday night. We sent Cy a SOS email expecting a response on Monday. But Cy responded right away and braved the snow storm Saturday morning to come to our house in Durham Region. He even offered to bring portable heaters for us from his Markham office, which required him to make the extra trip in the opposite direction.

Our new furnace was professionally installed first thing Monday morning and  we were toasty warm again. Without any prompt from us, Shirley in the office started the energy rebate process immediately after the installation. Our government rebate application was approved almost immediately.

Very caring and professional company with excellent staff. Keep up the good work! HIGHLY RECOMMENDED!

Eva Chen
01/04/2016

Outstanding Job

I wanted to write and thank you for the outstanding job that Spring Home has done for us. From dealing with Cy to the technicians, and then the follow-up, everyone has been helpful, quick and am now enjoying our home's new air conditioner.

Nancy Gaitanaros
01/03/2015

Great HVAC service

Great HVAC services, they have some expert technicians. I recommend Spring Home if you want to service or repair your HVAC in Toronto.

Irvan Sanjaya
01/04/2015

Great Service

My furnace broke down on the coldest day in March. I have called a few places but didn't have any luck for repair (either too expensive or cannot come the same day). I have elders and pets in the house and cannot afford not to have heat. Finally, I found Spring Home on HomeStars and called them. Their Tech showed up within the hour and worked quickly to have the furnace fixed. They even brought portable heaters to the house just in case if we needed to wait for parts. So thoughtful..... I have also received a follow up call from their Customer Service Dept. after the repair to make sure everything was ok. My family really appreciates the great service and would like to express our thoughts with this review. Thank you Spring Home and we will definitely recommend your company to anyone in need.

A Google User
01/03/2013

Ductless Airsource Heatpump Installation

We just had our old baseboard heaters replaced yesterday after over a year of searching for the right company to go with. It was hard to find a good reputable company that was experienced in ductless systems without trying to first convince us to get a central system. 
I contacted several companies through Homestars registered under the GreenON website and Springhome replied the next morning. 
I received a quick consultation appt with Sam from Springhome a few days after and it was very imformative, even though we needed a 7pm appt on a Friday evening, Sam spent ample time answering all our questions, he never made me feel that my questions were a waste of time. He was thoughtful with options that fit our needs despite it being more work (other companies simply told us it wasn't necessary to avoid extra work and that if we weren't satisfied after the install we had other "options") He went above and beyond to check with HRAI and the rebate authorities to make sure I was 100% satisfied before committing. I really appreciated this. 
 

We were not able to be available for a weekday install but Sam was able to find a team to come out to us on the Family Day long weekend for a 2 day install. On the day of install, Sam came personally to oversee and introduce the team to us on his day off.

The team that came out to us included Chris (team lead), Peter, Sam and Nezeer. Amazing, amazing team of guys! I cannot speak enough as to how pleased we were with this process. They kept everything as clean as possible and worked through the cold, and Chris explained every process to us making sure we understood why it was done and how to operate it afterwards. You can really tell he cares about his work and wanted to ensure the client is happy and that every design element is in our best interest.

This is a long long review but I hope this helps others in choosing their contractor for their next job. As a young professional, I am very picky and scoured the internet for information and reviews. I honestly probably met a good 7-8 contractors over the course of last year and do not regret our final decision at all even though some other contractors offered lower pricing.

Ask for Sam and Chris, they will give you top notch service, you will not regret it! Thanks again guys!

anothrgirl from Toronto, ON
28/01/2018

Air Condtioner Installation And HVAC Maintenance

Have been using Spring Home Heating & Cooling Systems for the past few years. They have provided me excellent service throughout since my A/C installation and they have been very thorough in their work and explanation of the services performed. I also do the yearly A/C and furnace maintenance. Have been extremely satisfied...keep up the good work.

SamIAm in Markham, ON
05/02/2018

Tiger Was Great! Diagnosed And Fixed The Issue.

Tiger was fantastic. He helped me troubleshoot over the phone to narrow down the issue to ensure he had the correct parts/equipment before arriving. He was able to come the same day and arrived at 8pm on Saturday to ensure that my family had heat on this cold winter night. 
(It's -14 C outside)

Upon arrival he immediately confirmed the diagnosis and fixed the issue. 
He was also able to explain exactly the issue to me, document the changes (for future technicians) and suggest action I can take in the event I have any issues with my furnace in the future.

He also notified me that if the original owner had registered the American Standard Furnace with the manufacturer, then the parts would be covered under 10 year warranty.

Issue was with the Control Board. (Apparently this is a common issue as American standard original control board was 80V ... the recommended replacement is 120V.

Matt in Markham, ON
01/01/2018

Excellent Service, Incredibly Cost-Effective

Two older Carrier furnaces heat our 3 storey home. Main furnace was cycling repeatedly and would not lift the temperature on 2 lower floors above 18 degrees. Tech came out and tested both furnaces, cleaned the pressure switch on the main furnace and it has worked perfectly for weeks, including the recent cold snap. Bottom line: Cost-effective fast service. We will use them again for sure.

Prime from Toronto, ON
01/01/2018

Team is knowledgeable, friendly and give great service!

Spring Home did our original furnace and hvac install. We have been very happy with the company and they continue to do our maintenance. Team is knowledgeable, friendly and give great service!

Sharon Reeves
01/10/2017

Was Recommended To Us And We Will Happily Recommend

We needed a new air conditioner. I asked friends for recommendations and most people said "I wouldn't recommend the company we used". One friend replied with a glowing recommendation for Spring Home. We also were very happy with the service and level of communication. We plan to use them for our furnace needs as well.

Kelly in Ottawa
31/12/2017

Hot Water Tank Installation

We finally decided to change our inefficient 19-year old rented hot water tank. Enercare technician came to our place to see whether the new tank could be installed with new white pipes without major work to our finished basement The old tank was hooked up with old black pipes. The sad verdict was that our finished basement ceiling had to be opened up substantially resulting in extra installation cost. A second independent installer offered the same opinion. Both technicians disregarded our suggestions that they could take advantage of the existing openings cut through the ceiling, when we had our new furnace installed to replace the old furnace (also 19-year old and inefficient). With much distress, we contacted Spring Home who had installed our new furnace in the past. To our big relief, we were advised that the installation of the new water tank can be done without opening our basement ceiling. On top of that, we also got a good quote for a top name hot water tank. With their ingenuity, Spring Home installers did a clean job, taking full advantage of the existing openings created by the installation of the new furnace a few years ago. Spring Home also offered me a discount for my 2017 preventative maintenance when we reported some minor dents on the newly installed hot water tank. Such classy act! Finally, while performing this year maintenance, Spring Home installer charged me both the inspection of the central humidifier (also installed by Spring Home together with the new furnace) and a new replacement pad. When informing Cheryl that we only needed the new pad, Spring Home gladly refunded me the cost of the humidifier inspection. Another excellent customer service act! Having my furnace, central humidifier and hot water tank sold and installed by Spring Home, we confidently conclude that there’s NO need to shop around for our AC replacement in the near future!

Vien from Richmond Hill, ON
01/01/2018

Excellent Furnace And Installation

Our furnace started having problems and a repairman told us that there was a crack in the heat exchanger, that couldn’t be replaced because our furnace was too old, and they couldn’t get the parts. Our old furnace was very noisy, and it wasted a lot of energy. We had to find a replacement because it was November and winter was on its way. I called a friend who referred me to Spring Home Heating & Cooling Systems, and I am so glad that she did. The owner came to our house a few hours after I had called, and offered to bring space heaters because our house was getting quite cold. (No other company had offered that, so we were very impressed with his kindness.) He spent time with my husband and I, asking us questions about our needs and our expectations. He described different types of furnaces, and also advised us about the 2017 Ontario Government Furnace Rebate Programme. Spring Home kindly assisted us with our application for the Rebate.) We considered his expert opinion and we appreciated his expertise. He patiently answered all our questions, and then gave us a fair quote on the furnace that we chose. We selected the Lennox SLP98UH090XV36C modulating furnace and I’m glad that we did. It heats the whole house, and it does it very quietly! Even the bedroom that is located furthest away from the furnace (that used to be so cold) is now warm. I would highly recommend it to anyone looking for a furnace. We save a huge amount of money on our monthly energy bills. I also enjoy the Lennox IComfort Wifi that allows us to adjust the thermostat from our cellphones. I want to add that Spring Home’s installation team was top-notch. They laid drop-sheets down to protect our floors, put protective covers on their boots, were careful to not bump into any walls, and worked quietly and efficiently. Before they left they cleaned their work area and explained how the Icomfort Wifi Thermostat works. I should also mention that Spring Home’s Customer Support team have been very helpful. I was so impressed when Cheryl called me to arrange a follow-up appointment to check on the furnace and answer any questions we have. I only have good comments to make about Spring Home. They are an excellent HVAC company in every aspect of their business.

Debra from Toronto
22/12/2017

Replacing Furnace And A/C

Spring Home did a wonderful job replacing our furnace, a/c and hot water heater tank . The sales rep was very thorough and answered all our questions patiently. The installation team was very professional and did a fantastic clean job. Customer service is great as well especially Cheryl. Very happy with the service .

Anita in Markham
07/12/2017

No Heat, Quick Fix

Thanks to Cheryl and Tiger at Spring Home who quickly got my furnace working. I had lost heat, called Spring Home and within a few hours Tiger showed up with the correct furnace part in hand to replace a failed one. While installing it he also provided some useful tips for operating my humidifier. I have used Spring Home since 2012 for annual maintenance of my HVAC system (purchased from them in 2012) and this speedy and efficient emergency response was gratis as a result .....

ron in Toronto
01/12/2017

FURNACE & AC

We bought our furnace & hvac from Spring Home. They installed & doing the maintenance ever since and we're very happy with the company. Their tech people are really professional. David just visited us for furnace tune up/maintenance, etc...Happy and satisfied....

Leo in Courtice
26/11/2017

New Furnace And AC

It was time to replace our furnace and ac. Knowing that this would be a big expense, We did our homework and arranged for 4 estimates from difference sized companies. Sam was the only rep to go down to the basement and outside for the a/c, inspect the area and explain in detail the work that would be need to be done. He provided the most thorough estimate and he made us understand all the new features. We are completely satisfied with our purchase and would highly recommend Spring Home, ask for SAM!

Franca in Markham, ON
24/11/2017

Installed Furnace, Water Heater Tank And Humidifier

I chose spring home to replace my old furnace with a high efficiency one, a new hot water heater tank and a new humidifier. I was explained in detail on how the process would be and what would be the procedure to get rebate from enbridge. Installation was done on time and no trouble at all. Satisfied with the service.

Hamid in Toronto, ON
21/11/2017

Excellent Quality And Service

Spring Home did a fantastic job replacing our furnace and a/c. Cy was very courteous and knowledgeable and took the time to walk me through all of my questions. Highly recommend to others.

Private User from Toronto, ON
01/11/2017

Reliable And Efficient

I have been using spring home to tune my furnace now for 5 years. They have been the best company I have ever found. Their customer service is superb specially Cheryl who is simply amazing and wonderful. She reminds me every year and sends the most efficient technicians. I highly recommend spring home ๐Ÿ™‚

diphabib from Toronto, ON
01/11/2017

Central Air Replacement In Toronto

Spring Home replaced the AC unit on our older home this past summer, and we were well satisfied with our experience. Their initial consultant made an effort to find a high quality AC that also offered a good discount and fit the physical needs of our house and AC placement, and to make sure we understood how the warranty worked. We received quotes from a number of well regarded HVAC companies and Spring Home was clearly the best all around. The installers were friendly and competent, arriving right on schedule and keeping things clean inside the house, and when an unforeseeable miscalculation arose from the original estimate, they worked hard with the original consultant to find a solid fix for the problem without compromising the AC plan or cost, and everyone stayed friendly and focused throughout. The result was an AC that performed exactly as it should, and was even quieter than expected.

C Harvey in Toronto, ON
01/11/2018

Furnace And A/C Replacement

We had bought a 11 yr old house and was getting the service from enercare. we were advised that a furnace will last for maybe 10 yrs and that next time a servicing was done if the carbon monoxide levels were high there would be no other option but to turn the furnace off. 
well we did not want that to happen during winter so decided to get a new furnace. called springhome and they responded promptly. An appointment was fixed and we were adviced about the ontario rebate programme.we also decided to get a new A/C. The tecnicians did a good job and we are quite happy with the service.

Private User from Vaughan, ON
08/11/2017

New Furnace

This September we purchased our Trane furnace from Spring Home Heating & Cooling Systems Inc. and we couldn't be happier with the overall experience.

From beginning to end, Spring Home made the furnace buying experience as stress free as possible. Our Sales Rep, Bijan, was informative on what our home needed and at no time did we feel pressured to buy. Our home is quite old as was our furnace so there were some complications removing the old furnace and installing a new one. It looked like we were in for some costly renovations until Bijan went above and beyond and figured out a workaround with our existing space. It was such a relief.

On the day of installation, the Technicians were punctual, curteous, and efficiently. Because of the complications of our furnace space, it was a big job and unlike other contractors who have worked on our place, these Spring Home Technicians did the work without any complaint.

We really appreciate all of Spring Home's hard work and highly recommend them to anyone looking to get a new furnace.

Zakl333 in Pickering, ON
05/11/2017

Multi-Split Ductless System Installation

I had no HVAC ductwork in my house and needed to install a new heating system to replace my aged baseboard heaters. Cy and George responded to my inquiry promptly and came to my place multiple times to evaluate my situation, making sure that I could fully understand the pros and cons of every possible option and choose the one that best met my needs. The installation team was also fabulous and did a very professional and tidy job. 
As I see it, Spring Home Heating & Cooling Systems Inc is a very well organized company with both great expertise and excellent customer service. I was impressed and would love to recommend it to anyone.

Richard from Toronto, ON
01/11/2017

New Ductless A/C Install

Sam from Spring Home was with me from Sale to Completion of the job. I have many many back and forth emails with Sam on advice and questions galore. He was very responsive and great to deal with. On the day of the install (I had taken the day off), it began to rain heavily. I was very worried about having to take another day off but the installers stuck around for a couple hours until the rain stopped and completed the install. I was VERY appreciative of this. They did an excellent job and cleaned up all the mess afterward. I would definitely recommend them again!

Omar in York, ON
01/10/2017

Replacement Of Furnace, AC And Water Heater

A great company with solid pre and after-sales service. Installers were great and very respectful not to make a mess and disrupt our life whilst this was all being installed. I would recommend Spring home to anyone.

cmarshau in Toronto, ON
01/10/2017

Furnace, AC And Tankless Water Heater

Spring Home installed my furnace, AC and water heater a year ago. It's working perfectly since then. They just did my yearly maintenance. Again, all good. What I like about Spring Home is their high level of professionalism. They arrive on time, are meticulous with everything they do and leave me with total confidence that I can rely on having a comfortable house year round. Peace of mind is a wonderful thing.

coach.rob in Mississauga
01/10/2017

Service

As always, Spring Home Heating & Cooling provided me with excellent service when they did my annual heating system maintenance. I would highly recommend them to them to anyone. Mike

Mike Yeates from Toronto, ON
01/10/2017

Heating And Cooling

I was looking for a new system for heating and cooling and my client mention it to me about ductless heating and cooling and I started to do a research about it and I always trust homestars, I got a quote from 5 different company I choose spring home because of Sam, he explain to me everything about ductless heating and cooling and he didn't push too hard and when his guys came they were very nice told me what they have to do, it took 2 days to do the whole job, Sunday and Monday as I have clients coming on Tuesday, they told me that they usually doesn't work on Sunday and I'm very thankful of that, they were very efficient I was watching the whole time even though I don't know everything I can tell that they are very good. 
I'm so happy that I don't have to use the window airconditioner and doesn't have to pay $500.00 every month for my hydro. For sure I will recommend them to anybody who needs a ductless heating and airconditioning.

jvmedalla from Toronto, ON
01/10/2017

Annual Maintenance

I mentioned to the technician Michael that the unit appeared to be making too much noise. He could have ignored me because it was probably subjective to some degree. Instead he came back with scientific instruments and proved that I was right and the company proceeded to change the compressor at no cost to me. That is superior customer service.

innovaction in Toronto, ON
01/10/2017

AC And Furnace Service

The staff was extremely knowledgeable and professional. We received an excellent service. The service person reached our home in time and finished the job within a hour. It was very convenient. Thank you Spring Home. Highly recommended.

Dr.Samit in Brampton, ON
01/10/2017

New Furnace, A/C And Water Heater

I always want it to buy furnace and A/C made in Canada or USA. That TRANE HVAC SYSTEM appear to me as an excellent choice. 
And I always want it to install in my home that HVAC SYSTEM when the old one still working thats why I took a time to find right HVAC 
company. To be honest that was not simple task. After many trials I am finally have pleasure to meet sales man, Andrew from Spring 
Home. He was very professional and knowledgeable. After meeting me in my home and help me to choose the right product, We set up the day for installations, and then three technicians Arjan, Chris and Tiger came & they did installs system. They work so hard & I saw 
that they really very good in their job. They did few extra things to re organize my water pipe because they said to me it should be that way. After the whole work they check that all system works as well they answer all my questions. I highly recommended HVAC SPRING HOME to everyone because simply they have good people working for them.

Jan in Toronto, ON
17/09/2017

Added A Ductless Unit To An Old House

This is a review that should have been posted a month ago, as we had a ductless unit installed in July! My wife and I contacted SpringHome and they were the first ones to reply. Cy was great and briefly got the details of our old Toronto home. Basically, during the Summer months our basement would be freezing cold, the main floor was the temperature we wanted and upstairs was hotter than we desired. The new unit works perfectly with our central A/C unit. We're able to turn that unit down or off completely at night and sleep comfortably upstairs with the ductless system. If you live in an old home and have trouble with your heating and cooling, I'd highly recommend the professional service you get with SpringHome.

Jimmy in Toronto, ON
12/09/2017

Heating And Cooling Sales And Maintenance

We bought our original furnace and ac units plus water heater from Spring Home and have been happy since purchase in 2014. The team also does our maintenance and we have always been very happy with their work and staff! Team always answers all of our questions and are super polite and accommodating of our schedule. This includes the team in the office.

K&S in Toronto, ON
06/09/2017

Furnace

Amazing experience from beginning to end. The sales man was very informative, pleasant and accommodating. The installers were very informative and clean. The yearly preventative maintenance men are always on time, and pleasant!

daynah k in Markham, ON
07/09/2017

Furnace And A/C Preventative Maintenance

Since installation of my new Lennox Furnace and A/C 3 years ago by Spring Home I have contracted with the Company to perform annual preventative maintenance each year on these systems. I have high confidence in Spring Home and that is why I am a repeat customer. The Company's staff are, without exception, responsive , knowledgeable and courteous and it is without reservation that I highly recommend them.

R&B in Richmond Hill, ON
01/09/2017

New Air Conditioning

Spring Home has definitely the best sales consultant and customer service I've ever seen. The expertise and the friendliness of the sales consultant were out of this world. He even showed up to our house to verify the workmanship of his workers and to make sure we were 100% satisfied with the work done. After that, the customer service made sure that all the paperwork was done properly in order for us to get our incentive rebate. I have high praise for everyone that I dealt with at Spring Home.

Benoit in Kitchener, ON
14/08/2017

Furnace / AC Install

I am so glad that I decided to go with Spring Home for the installation of a new furnace and AC. From the initial quoting process, through to the installation the team were respectful, knowledgeable and a pleasure to work with.

I did receive other quotes for comparable products, which were more cost efficient - but decided to proceed with Spring Home due to their excellent reputation.

Jaclyn in Brampton, ON
29/08/2017

Full HVAC System (A/C, Install And Gas Line)

We are doing a major renovation and we hired Spring Home to do the HVAC install, a gas line extension and provide the furnace and A/C units. I had the pleasure of working closely with Rodina, Cy & George, who were amazing to work with. They are friendly and a well organized company. We have one step left and they are patiently waiting for us to give them the go ahead. I would recommend working with Spring Home.

Jess in Toronto, ON
01/09/2017

Complete AC And Furnace Upgrade

I called Sam, and explained to him that i HATE sales people. Always puffing and blowing smoke until something goes wrong. We spoke for a while over the phone and i explained what i wanted. There was nothing wrong with our existing hvac system, but being the original builder units and almost 20 years old, i knew it was only a matter of time. He came out and did a site inspection and we discussed various options. I decided to go with a complete Trane system with variable motor speed for both furnace and AC. His guys came out on the scheduled date and did a fantastic job. 
I really like Sam, he's super personable and i could tell right away, he listens to what the customer wants, offers his honest advice and is super personable. When you spend $15k+ you need to have confidence in your chosen contractors. I'd give them 15 stars if i could!

Deep M in Brampton, ON
01/08/2017

New A/C Unit

Bijan was very professional in responding to my request for a quote. He also explained the process and the options well - and I'm not very technical! 
The work was done ahead of time, as an accommodation to me. And it was of a high quality and the clean up afterwards was very good. They followed up shortly with warranty information and were always professional and courteous. I have nothing but positive things to say about my experience with Spring Home Heating.

Marina in Toronto, ON
01/08/2017

Ductless Air Condition

From the beginning, Andrew worked with us to understand our AC needs. After we signed the contract he accompanied the installation team to make sure that everyone knew what was required. Peter and Arjan explored the options for routing the lines and did a great job of making the new lines fit in. In this case Peter had to climb into the attic to minimize the number of visible lines.

Dan E. in Toronto, ON
01/08/2017

Heating And Cooling Maintenace

Last fall I had our furnace cleaned to be readied for the heating season. At that time Spring Home suggested it would be more affordable if I bought the cooling package with the heating maintenance. I did that both the heating and cooling maintenance were done to their usual stellar service. They are punctual, courteous and truly reliable with suggestions to keep both systems running at their best. I should mention that our air conditioner is now 17 years old. I would highly recommend them for their service as well as installation which they did for our furnace 2 yrs. ago.

Michael D. from Toronto, ON
01/08/2017

Spring Home Does It Again

This is our second year using Spring Home to add ductless Mitsubishi heat pump/AC units to our house (otherwise heated with radiators). Cy was our sales person and helped us choose units that not only suit our needs but help us to heat areas not reached with our rads. The installation team included one person who was here last year, a sign that employees are loyal and well treated. Further, there was absolutely no mess left anywhere even though they drilled through walls and worked on the panels in the basement. The equipment works perfectly - we finally have a kitchen and family room we can be in during the summer! The company clearly knows a lot about the brand they install. We also have two old AC split systems by Mitsubishi - they have been running every summer since 2002.

John and Maria in Casa Loma
01/08/2017

Air Conditioner Install

Trane xr14 2 Ton 2.5 A Coil Working very well temp in the 30 C last week with Humidity Sales men Andrew went through different options and Models great choice the installation crew Hameed arrived on time and very professional looks great clean install and clean when crew finished the install Would recommend Happy with the Unit.

Private user from Ajax, ON
01/08/2017

New Furnace, Water Heater, And A/C

I needed HVAC companies to come out and provide quotes for replacement of a furnace, A/C, and water heater at a rental property. I was upfront in the initial calls with 3 well reviewed companies on Homestars that my ability to move forward with the work was dependent on a number of issues out of my control. One of the three companies I contacted was Spring Home Heating and Cooling, as they provide maintenance for my home HVAC system. Cheryl was very understanding of my situation. Sam from Spring Home Heating was the only one who bothered to come out to take a look. One company never returned my call, and the other never bothered to show up at the scheduled appointment time. Sam came within 2 days of me calling and met me at the site. He was very friendly, accommodating, and knowledgeable in providing sound recommendations.

The project moved ahead and Sam worked with me to coordinate the project perfectly, timing wise. He was very flexible to a tight schedule. The work was led by Hameed, who was very courteous, professional, and explained/answered all of my questions. They worked a very long day, and their skill and experience was evident. The quality of the final installation, compared to the installation left by the previous company, was night and day.

There were some minor issues that were very quickly addressed two days later. The system is up and running with no issues, and no complaints from the tenant. I can rest now knowing that the HVAC system at the property is installed right, and with high quality gear.

ND in Mississauga, ON
01/08/2017

New AC And Furnace Installation

From beginning to end, the entire experience with Spring Home Heating and Cooling was very positive. When I first reached out to Spring Home, looking for a quote on a new AC and furnace installation, I was quickly contacted by Bijan who was happy to answer all my preliminary questions. Bijan then booked an on-site visit the same week and followed up with a quote within a day. Bijan was very patient when I came back with many more questions, taking the time to answer each one in great detail, which I was very appreciative of. We were deciding between three HVAC companies and were not just basing our decision on price, but also on reputation, knowledge of the products and customer service. Based on our criteria, Spring Home stood out among the competition. Once the job was booked, the rest of the Spring Home team were just as accommodating to deal with as Bijan. I contacted Rodina in the office a few days after the installation with a concern regarding the furnace and she quickly arranged for one of the technicians, Tiger, to come out. It turned out to be nothing concerning but they were happy to make the trip to put my mind at ease. I wouldn't hesitate to call on Spring Home again for our future HVAC needs at the other rental properties we manage in the City.

Shirley-BridgewayPM from Toronto, ON
01/07/2017

Great All Round Service Team

Spring Heating and Cooling provided many services for me in the past month. I replaced an old Furnace, got a new tankless water heater, and two new air conditioners. I felt comfortable purchasing with this company after reading good reviews and then having a good experience with them personally. It started with Cy who took the time to clearly explain the different types of furnaces and services that we're out there, and was available several times to guide the way. 
George, the technician was hard-working and did a great job installing. Rodina, in the office, was very patient with me as I made many calls . She addressed all my concerns and questions graciously. Habib and Najib, are young technicians who put in the second air conditioning. They had to route under a low porch, through thick, overgrown plants, & amist a large intimidating dog. Although I didn't request it, they cut down the plants in the high heat without complaint or attitude. They also notified me of a framing error my contractor made that affected access to the furnace. Spring heating consists of an all round capable, courteous and professional team !

Private user from Vaughan, ON
01/07/2017

Air Conditioner Replacement

This is the second time I called Spring Home. The first time was when the furnace broke down 2 days after Christmas 2014 - the coldest winter we had in decades. I called late at night expecting to leave a message. Cheryl answered the phone and responded to our urgency. By morning Sam was on his way to have a look. The next day their workmen came and installed a Lennox furnace and a tankless water heater. They worked all day in -15 degree weather and got the job done. I wouldn’t go anywhere else for my next project which was the A/C unit that needed replacing. Spring Home came out on time did an amazing job, cleaned everything up and took away all the old A/C. Their price was very competitive. I have referred them to a few of my friends without hesitation.

Lidia in High Park
01/06/2017

Furnace And AC Replacement

It has been a pleasure dealing with Springhome. Cy was very helpful from the start explaining different options and different offering between brand. He was patient until we made a decision that is the best for our scenario. The back office staffs were also great. They were pleasant and accommodating.

The technicians that came to our place were professional and worked very clean. The equipments are installed better than the older equipments. The installations are well thought out. They cleaned the installation site afterwards. When everything is all done, Springhome managed all the rebates and they came automatically. It has been a good experience for us.

Kur A from Toronto, ON
10/07/2017

Furnace /Air Conditioner Installation

Work was done in a timely fashion-- no problems --very satisfied with Spring Home Heating and Cooling. Would recommend this company. 

E.C. from Toronto, ON
01/06/2017

Replacement Of Air Conditioner And Furnace

I needed a new Heating/AC system and I interviewed at least 6 companies before I hired Spring Home. Sam provided valuable technical information to help me make a decision about which components to choose .The job was difficult because a pipe that needs to be replaced was buried in foam insulation inside the garage wall. The staff worked diligently removing, installing the new equipment and cleaning up the worksite. They stayed well beyond the work day hours to complete this job and it was a very hot day. 
I am happy to say that no longer do I hear a noisy furnace; the AC is amazing. Well after the installation, Sam and the office staff staff helped me followup with Lennox about the status of my rebate application. Sam is kind , professional and knowledgeable and 
my initial interview with him gave me the confidence that I was dealing with a good company; I chose right. Thanks Sam &Spring Home!

PLC from Mississauga, ON
01/06/2017

Ductless Heating & Cooling

This is my second time working with Spring Home. They did excellent job on water heating system and this is the reason I hired them again for Ductless cooling system. The work was done on time as promised and I was very happy with the quality. Spring Home staff is very knowledgeable and their suggestions and explanations made my life easier. I would highly recommend them.

Slavisa in Toronto, ON
29/05/2017

Hot Water Tank

Spring Home Heating and Cooling replaced my rental water heater with a new gas-fired, power-vented water heater.

I chose this company based upon their competitive price quote and a previous experience with a technician who honestly diagnosed a no heat situation with my furnace.

The crew arrived within the scheduled time frame and installed the new heater in approximately two hours. They also removed the old heater to the garage for the rental company and even swept the basement floor prior to leaving.

It's been one month since the installation an the heater is working just fine. There is a 6-year warranty on parts, 8-years on the tank and 1-year for labour.

This is another positive experience with Spring Home.

Allan in Richmond Hill
01/06/2017

Ductless Heating & Cooling Installation

I am extremely pleased and impressed by Spring Home's quality of workmanship and stellar customer service. I have recommended them to our condo townhouse corporation as our preferred supplier. Their attention to detail and quality of work was executed beautifully and in keeping with the corporation's rules and aesthetics of our homes' facades. 
Sam La (Comfort Consultant) was stellar, very professional. His patience and attentiveness was greatly appreciated. A big thank you to the entire team including, Mike and Chris who are masters of their craft and completed a seamless execution. I LOVE the Daikin Emura units. The quiet performance and their sleek design blend beautifully in my carefully edited living space. I'm super happy I chose Spring Home Heating and Cooling Systems! 

Francesca in Thornhill, ON
24/05/2017

Installed New NPE-210 Navien Tankless Water Heater

The blower motor for our furnace was dying, so I researched on Homestars and decided to give Spring Home a chance. They showed up the next day with no scheduling headaches and ordered the parts needed. Within a couple of days, they had the motor fixed for a reasonable price without having to haggle. The technician they sent was professional and knowledgeable.

Since our initial experience with Spring Home was good, I decided to use them to replace our 11 year old hot water tank. I dealt with one of their salespeople (Bijan) who was courteous and knowledgeable and convinced us to go with a tankless water heater system. The price he quoted was reasonable and we did not consider anyone else for the job since we knew Spring Home would not let us down.

Two technicians from Spring Home arrived as scheduled and they got the work done as expected. They were professional and courteous and they showed us everything they did to ensure we were completely satisfied with the workmanship. They also took the time to explain the new system and they kept their workspace cleaner than they found it. They recommended the installation of a wider gas line to accommodate the new water heater, so two technicians returned some time later to complete the work. They offered me a discount on the extra work in consideration for the water heater I purchased from them. All in all, Spring Home did an outstanding job for a reasonable price with no hassles. I would highly recommend them for any work you need!

Geoff in Markham, ON
13/05/2017

Spring Home Heating And Cooling Installed My New Furnace And Humidifier

Your people are professional, knowledgeable and efficient. I found Peter the installer amazing. I have already suggested to a number of people that you are a great company to work with. I would be happy to refer anyone to you for HVAC needs. I want to say that I was more than pleased with the work and efficiency of your staff in terms of installing our furnace. They worked hard and efficiently and I could tell that they really knew what they were doing. Thank you so much. I would like to ask that you call me in about 6 to 8 month time to discuss the possibility of purchasing a tank-less water heater. We love the new furnace and the fresh clean air we are breathing!! 
By the way, I just had a horror story with Enercare and they messed up lots of things. One thing that Peter did while he was here was to fix the valve on the water heater for me and I now have lots of hot water, much better than it was. Very nice man – he even taught me some things about my roses. Most appreciative. Thank you so much for everything. 
Joanne L. Shaw B.A., CFP 
Certified Financial Planner

Joanne S. from Mississauga, ON
01/05/2017

Great Service, Very Knowledgeable

My 22-year-old furnace stopped working properly, so my wife and I decided to replace it with the AC. SpringHome was the fourth company we asked to quote, and Bijan was very professional and knowledgeable. He was the only person from the four companies we quoted from to point out an issue with the original installation and provide a solution. If we hadn't fixed that, we wouldn't be getting the full efficiency from our new furnace. 
The installation team was also great. There were a few minor issues during the installation (one having to do with my neigbour's new furnace being installed incorrectly by another company) that the installers explained very well. 
Overall my wife and I are very happy. We feel if we had gone with another company these issues wouldn't have been addressed and we would have wasted our money. I've already recommended Spring Home to a co-worker and will continue to do so.

GDBrampton from Brampton, ON
05/05/2017

New AC Install

We recently contracted Spring Home to replace our aging central AC unit. The initial response to my inquiry by Sam was quick, courteous and much more informative than the other companies contacted. Sam came out to the house, did an assessment of what we needed and fully explained the work involved and provided a very competitive quote. The team of 2 installers arrived on the date and time promised and did a very professional job of installing the new unit. Once the installation was complete the installer reviewed all of the work with me and ensured that we were completely satisfied before they left. The Spring Home office also followed up with a phone call to confirm our satisfaction with the job done. I would highly recommend Spring Home.

John & Jane from Mississauga, ON
01/05/2017

A New Air Condition

After checking out several companies contacted Spring homes and Bijan was the sales person who got back. He provided a couple of quotes and after comparing with the market prices decided to go with Spring Home. He came to our home took all the measurements and booked the date of install. 
Had to cancel a couple of days due to weather and there were no issues. The installers were very pleasant and completed the job professionally and also cleaned up before leaving. I would recommend this company for AC installation any time. 
The customer service is exceptional they do care about their customers. Thanks for everything and we hope to do more business in the feature.

Ahmed from Ahmedali Computer Services
01/05/2017

New Gas Furnace And A/C

We installed a furnace and air-conditioner last week. Machael and Jose were professional and very polite and did an amazing job. The new system is so quiet and efficient. I will definitely recommend them to my friends and neighbours. Dealing with Sam La made the whole process very easy as he is the best!

Customer in Oakville
01/04/2017

Heating Unit

Very time efficent and effective with the work and installation of the heating unit. Great customer service. All questions and concerns were answered right away with any issues. Will use them for future services.

Private user from Toronto, ON
07/04/2017

Heating Unit

Great customer service and prompt response. Effective with the work and installation of the heating unit. All questions and concerns were answered right away with any issues. Great collection of trusted brands. Will use them for future services.

Private user from Markham, ON
15/04/2017

New Furnace And Air Conditioning

Cy and his team were fantastic. They were very professional, tidy and did a top notch job. My heating is much better now and the units are very quiet. Thanks!

Brett Howell from Toronto, ON
22/04/2017

Supply Duct Replacement, Hot Water Tank Relocation, Etc

My apologies to Spring Home Heating & Cooling for my tardy review.

This company really deserves a rating of 11 stars out of 10 for surpassing my strict & very high standards. If I could only use 1 word to describe this company it would be:"Outstanding!"

In my 35 plus years experience in the construction and engineering industry I have never met a better group of individuals that, in my humble opinion, are the best in the HVAC industry.

The best way to describe my dealings with Spring Home Heating & Cooling, especially Sam (the project manager) and George (the owner) along with their superb crew is as follows:

Professional, respectful, knowledgeable, excellent workmanship, extraordinary people skills, punctual, expeditious, down to earth, no pressure sales tactics, excellent communication skills, immaculate job cleanup, excellent workmanship guarantee.

When I first contacted Sam I knew I had found the right man and company to do my HVAC work.

My basement renovation required a hot water tank to be relocated and also required custom duct work to alleviate issues with limited headroom.

There were some concerns regarding airflow that I had but Sam and George expertly reassured me that the reduced aspect ratio of the new duct work sizing would not compromise air flow - as a matter of fact, George (the owner) personally came to the site to reassure me of this important issue.

The installation crew was overseen by Sam.

These guys are a well "oiled machine" focused on customer satisfaction, complete with high workmanship standards with an overabundance of integrity,

There were other issues that were addressed as well, like making sure the furnace was in compliance with any "grandfathered" gas codes.

I feel very assured that the existing HVAC system for my mother in law is now up to code, works efficiently and above else, has a company like Spring Home standing behind her.

In my humble opinion:

If you have any concerns regarding your existing furnace, air conditioner or are looking for a new installation, or for any HVAC concerns please do not hesitate to call Spring Home Heating & Cooling - you will not be disappointed - these guys are experts in their field - they will look after you like family.

Please do not hesitate to contact me for a reference, you may reach me via text at 705-828-9425

sincerely,

Roy Carretta, CET, AFC

R.C. from Toronto, ON
01/04/2017

Great And Speedy Service!!

Our furnace broke down just as the weather was getting colder. We spoke to some other companies but nobody was as knowledgeable as the representatives at Spring Home. They took the time to explain our options and answer all our questions but as soon as we had made our decision to go forward, they got the job done that same afternoon. The service was quick, professional, tidy, excellent! Highly recommend Spring Home!

Private user from Markham, ON
01/04/2017

New Furnace 2016

Purchase new Lennox furnace in Nov 2016, Sam and Shubha comfort consultants listened to my needs and concerns and explained my options in detail and what was involved every step of the way a real pleasure to work with. The crew Mike, Rumu were very punctual, professional, neat and efficient, and they cleaned up at the end of the day. I felt involved in every aspect of the installation. they too didn't hesitate to answer my questions and concerns. I have highly recommend Spring Home to all my friends and family. Thank you all 

Kim in Ajax, ON
01/04/2017

Hot Water Tank Removal

I needed a new hot water tank installed and was very pleased with the results. The staff were prompt and courteous on arrival and replaced the tank very efficiently. I would recommend this company to anyone looking for a hot water tank replacement.

Private user from Toronto, ON
01/04/2017

Furnace, Water Heater And AC

Spring Home team were really efficient, informative and professional from start to finish. They walked us through all options with guidance and care for us as homeowners and not as a business transaction, making appropriate recommendations. We were thoroughly impressed with how quick they were able to get the assessment and job done. They also informed us of appropriate incentives. Had the job done in November and haven't had an issue!

a.jeyaratnam in Toronto, ON
01/04/2017

Furnace Install

This is the 3rd time I do the business with Spring Home. Excellent service and very good quality. I also do the annual furnancโ€‹โ€‹โ€‹e and A/C check up. Hihglyโ€‹ Recommended.

Eva from Oakville, ON
01/04/2017

New Furnace Installation

This winter we found ourselves without heat and desperately trying to get a fix or a new furnace, but we stumbled upon big companies passing us along from one rep to the other, allways focused on selling us anything but making the most out of our pocket; we found Spring Home just by chance on Google, asked hastely for a quote, while discussing all the options we already had and not putting to much thought into it, but in a few hours we had a reply, the best quote we got so far and then we got the best service we could have asked for; the rep spent two hours with us just answering all our questions, offering his wealth of knowledge, and helped us make the best deal we could. The installation was done absolutely by the book, and the service was always prompt, friendly and we found it to serve our best interest each time. We highly recommend Spring Home Home Heating & Cooling Sys Inc!

loan Eglinton & Marlee from Toronto, ON
01/04/2017

Boiler Installation

Installed a Veissman boiler at a cost that was almost 30% less than the other quotes we had for this unit. They arrived on time worked consistently and carefully and stayed late to ensure it was finished the same day.

Doug from Toronto, ON
01/03/2017

New Furnace And AC

Spring home was great to install new a/c and furnace. The guys were friendly and did a neat professional job! Job was done in a timely fashion without any issues.

Private user from Richmond Hill, ON
01/03/2017

Air Conditioning Unit

Fast, efficient and friendly. Top of the line unit and professional service, would undoubtedly recommend!

Erik S. from Toronto, ON
01/03/2017

Always A Pleasure

My dealings with Spring Home is limited to one visit a year which is for general furnace maintenance. No matter who arrives at the door, the technician is always pleasant, and on schedule, and most importantly takes care of the working area, leaving little to no trace of work behind.

See you in a year. 

Rocky from Etobicoke
01/03/2017

Tankless Hot Water Heater

Very courteous, professional, and neat. High quality workmanship. Arrived on time. Good communication with owner. Provided training on operation.

David W. from Toronto, ON
01/04/2017

Furnace Replacement

Very satisfied with their work. My old furnace stopped working. I called Spring Home and the owner himself came right way for troubleshooting. The options he proposed were very honest and realistic. Next day in the morning they came and installed the furnace. Very professional, fast and clean. I'll definitely recommend them to my friends.

lefter.paco in ON
01/03/2017

Ductless A/C Installation

I worked with Spring Home Heating & Cooling to install a Mitsubishi ductless A/C unit into the main floor of my home. I had met with and recieved quotes from several other vendors, but Spring was recommended to me by a friend so I decided to check them out. I met with Cyril, who was very knowledgable, polite, punctual, etc. We quickly settled on an appropriate unit at a very competitive price. Installation was easy - the crew showed up on time, had no issues with the install, and cleaned up after themselves before leaving. From placing the purchase order to getting the unit installed, service was fast and easy - I believe it was installed about 1.5 weeks after purchase. I additionally had the Spring team come and service my NTX boiler - again a simple, cost effective, and friendly process. Would highly recommend their team to folks in the GTA looking for home heating/cooling solutions!

gdubes from Toronto, ON
01/03/2017

Furnace, AC, Humidifier, Air Filter And Hot Water Tank Replacement

After calling and meeting with 3 other companies to replace my furnace, AC, humidifier and hot water tank I choose Spring Home Heating and Cooling. From the first time I spoke to Sam on the phone he took the time to give me an in depth explanation and options that are best suited for my house. Throughout the entire process Sam was there to ensure I was happy and all of my questions were answered. The installers were on time, professional and did a fantastic job. After the installation they took the time to explain everything to me. Definitely made the right decision in choosing Spring Home and would would recommend to anyone.

David in Woodbridge, ON
01/03/2017

Boiler Installation

Our boiler was unexpectedly found to be leaking CO2 on a Friday morning. By Friday afternoon, I'd already met with George, received a quote and scheduled the installation for Monday morning. George explained in detail how the furnace works, what our options were, pricing and why he was making his recommendation. We had two other companies quote us on the replacement and he was the only one who took the time to explain the product we were buying. That was the main reason we decided to go with Spring Home. The installation was done cleanly and on time. We did have a few follow-up issues to do with the settings on the furnace and for both issues had a technician dispatched right away. Otherwise, our experience was great and I would definitely recommend Spring Home.

Private User in Toronto, ON
01/03/2017

Ms

Our furnace was not working and we called Spring Home to come and make a quote. George Li came within an hour in the same morning and provided detailed and practical recommendation. We made the decision that evening and the furnace was well installed the following day. The workers Mike and David were also attentive in keeping the places clean. Overall, good experience and impression with the company.

sokra88 in Markham, ON
01/03/2017

Air Cleaner Replacement

Spring Home installed a furnace and air conditioner in my house in 2014 and I gave them a 10 out of 10 rating. We have since downsized and live in a condo with a forced air heat pump. The electronic air cleaner broke down and I called Spring Home. George could have sold me a $1,500 replacement electronic air cleaner but instead suggested that I install a Merv 16 Media Filter in the existing air cleaner box which would do a better job. I bought the filter from Spring Home for $129.95 after tax!

Terry Lobo from Toronto, ON
01/02/2017

Furnace Repair

Furnace was down right before holiday. called them at late night and was responded promptly. Cheryl from the customer service team was really helpful and patient. My furnace was fixed up and running on the first business day after the holiday! I would highly recommend others to use their service.

C.K. in Toronto, ON
01/02/2017

Great Service And Awesome Product

New lennox furnance slp98 modulating 110k btu and 2 stage elite ac installed. Im happy with the quality install from spring home heating and love the products. Even distribution of heat through the house and we no longer need the additional space heaters in the colder rooms. Love the thermostat and wifi capabilites. The family is happy and comfortable and ready for the winter. We had multiple quotes and I was impressed with the level of professionalism and recommendation from Sam in sales and Peter on the install. I'm impressed with the parts and labor warranty and we will have they service it 2x a year as well.

Mark from Brampton, ON
01/02/2017

Excellent Service

My old furnace stopped working and needed to be replaced. Got a few quotes, including one from a major hardware store, but was not very impressed with their sales pitch. I found Spring Home referred as one place with good reputation. I must say I was impressed from the start. The sales person was very accommodating to arrange an appointment late in the evening. He dedicated a considerable amount of time explaining the options available and range of prices for the Trane brand furnaces. He was meticulous to answer my questions. The technicians who installed the furnace and a humidifier were very professional and polite to answer my questions. They were very tidy and careful to move things around. Overall I'm very satisfied with the installed products. I have peace of mind the purchase I made was from a company with reliable support and good reputation such as Spring Home.

Private user from Toronto, ON
01/02/2017

AC Replacement

My home required replacement of a 25+ year AC unit, and Spring Home Heating and Cooling did an excellent job. An employee always answered the phone when I was looking for more information and scheduling. Sam was always on time, clearly answered all my questions, and produced a detailed quote on the spot. The installation team did a careful and cleanly installation. I spoke with four other heating/cooling contractors in the GTA for this work, and Spring Home was easily above and beyond all others.

Joel in Toronto, ON
01/01/2017

Excellent Service

Spring Home has installed a Lennox Air Conditioning unit at my home a few years ago. Their service is excellent and the A/C unit has been problem-free. So this year, I decided to ask for a price quote from Spring Home in replacing my furnace. George Li of Spring Home has replied promptly and provided me with a sensible quotation along with his expertise advice. I'm impressed with the excellent customer service of Spring Home !!

Kenny L. from Richmond Hill, ON
01/02/2017

Replacement Of Air Condition Unit

I am a repeat customer of Spring Home. We have used them to replace our Air Condition unit in October 2016 and our Furnace in December 2013. Our experience both times went very smoothly, the sales reps and technicians were courteous and patient with us. As a result, I have no hesitation in recommending this company.

Savitry in Toronto, ON
01/02/2017

HVAC

Our furnace was broken down. Spring Home was recommended by our relative. We immediately called and arranged an appointment with a representative. We were given clear explanations on several options and Spring Home was able to come and install the new furnace for us on a Saturday. We are very pleased with the service and the furnace so far. We will definitely recommend Spring Home to our friends.

Private user in Toronto, ON
01/02/2017

New Boiler And Hot Water Tank

After our boiler suddenly stopped working, we had three reputable homestar reviewed heating companies provide us with in home quotes. George was by far the most thorough and detailed. He did not push a particular product on us and helped us weigh the advantages of each. Unlike the two other companies he even suggested we not replace the hot water tank, which in retrospect we likely should have done. Nevertheless, the following day we had two installers come in. Both were, like George very thorough and detailed. They did not rush the job and stayed what was equivalent to two days as opposed to the other companies that said they could install in a day, After the install George came by our house and did an inspection with me including a write up on how to use the boiler. When the boiler wasn't heating the house as quickly as we hoped George walked me through on the phone how to adjust the settings. He also sent in the installers to resolve a couple of small issues he noticed in his final inspection. Honestly if I could give Spring Home and Heating higher than a 10 review I would; we have worked with many top rated homestar companies and Spring Home was the most impressive. We would recommend them (and already have) in a heart beat.

Ameera & Ethan from Toronto, ON
01/02/2017

Old Furnace Died

My mother-in-law's furnace died over the weekend. Called Spring Home Monday morning, early afternoon Sam was on-site and later that day we had a competitive quote in hand. Next afternoon a new Trane furnace and AC were operational. It doesn't get much better than that! Spring Home upgraded my furnace years ago and their track record remains superb.

Norm from Unionville, ON
01/01/2017

Best Estimate, Long Hours, Great Work!

We primarily needed a cooling system for our 3rd floor apartment with one window AC. However, the apartment has only has a few radiators on our system and the house is 100 years old so the insulation isn't great. We've had to keep our (single) thermostat at a far higher temperature than we needed in the house AND our electricity bills when the AC was on were outrageous. Spring Home quoted on HVAC systems through the wall with minimum damage. They used two compressors outside, both with extra capacity. One smaller heater-AC unit is in a bedroom and the other is in the hallway open to the rest of the floor. The total cost was $5000 less than the next estimate, required less interior disruption and is much more energy efficient that a window AC. The new system does the whole unit. The technicians spend 9 hours at our house. The salesperson was knowledgeable as were the technicians who carefully explained the operation of the units to us (at 9 pm).

John and Maria in Casa Loma
01/01/2017

Water Heater

The service call for my water heater was brief. Suffice to say that I respect their business ethic, and would trust them to do repairs in my home in the future. Spring Home appears to be a reputable business.

Tony from Toronto, ON
01/01/2017

New AC, Furnace And Water Heater

Spring Home replaced my old AC, water heater and furnace with humidifier in September. The whole job was done within a day. I am completely satisfied with their work. I wait until now to write review. The furnace works perfectly.The whole package price is reasonable. The installers were friendly and very careful to keep the work area clean. I also found the office staff were very helpful.

owenatfinch in Toronto, ON
01/01/2017

New Furnace And Air Conditioner

I purchased Lennox furnace I'm thrilled with its performance. Ultra quiet and efficient Installation very professional and it was a pleasure dealing with office staff and receptionist No holding for 30 mins or pushing tons of numbers to get wrong department It was a pleasure dealing with them I only wish I had found them years ago for my energy needs.

Turner in Richmond Hill, ON
01/01/2017

Furnace And Water Heater Replacement, Plus A New A/C

Replaced 20 year old functioning York furnace (80% efficient) with Trane (96%), replaced functioning rental water heater with purchased power venter-gas powered, installed a new Trane A/C and a new digital thermostat. Initial visit, inspection of existing space and elements by Sam La. He recommended the equipment based on my requirements, explained everything I inquired about, provided a quote and coordinated the whole work. Installation performed by a crew, main work done by Jose. Everything was done on schedule, in good spirit and professionally. All my questions were answered and my concerns addressed professionally. Thank you, Dragan

Dragan in Stirling
01/01/2017

Furnace & Humidifier

I found Spring Home on Homestars. Most complete furnace servicing I've ever had. Thoroughly tested, cleaned and serviced my furnace & provided a full report of findings on the invoice. Only company that has ever recommended that I have an extra grate installed in my furnace room to improve airflow which makes total sense. They sent an e-mail prior to the call confirming rates and details. Serviceman called just prior to arrival. Office staff were very helpful. Very professional. Heartily recommend!!

Peter Y. in Thornhill, ON
01/12/2016

Furnace

Great experience working with them. We replaced our furnace and it was great experience from the estimation to the installation. They were very competitive priced and knowledgeable. The guys who installed were very efficient and friendly. The service plan makes so much sense. Overall a great experience.

Private user in Toronto, ON
01/01/2017

Thumbs Up For SpringHome

This year both our AC and furnace were acting up. SpringHome did both service jobs very well. The Receptionist was professional and friendly; Technicians were punctual and very knowledgeable. He worked diligently to solve the furnace problem. They also handled the extended warranty parts claims with ease. We were in a "no heat" situation with a child in the home, they responded swiftly and got the repair done asap. Good pricing for very high quality work!

_K from Toronto, ON
01/01/2017

Mitsubishi Zuba Central Install

Installed 3.5T Zuba central setup. Good customer service. Pricing and delivery time was better than others. The crew worked late into the night to get the project done with minimum down time. The crew was very professional, tidy, cleaned up well after themselves. Sheet metal workmanship was precise and tidy. Customer service/sales was responsive, and installation manager made two site visits. The company appears to have a better relationship with Mitsubishi than other vendors.

WY in Toronto, ON
01/12/2016

Furnace Replacement

Salesperson showed up on time and fully explained all options with no pressure. Installers also showed up on time. They were polite. They took the time to properly install venting and took care of clean up. The whole process was easy. No complaints. I would use them again.

Brian in Ajax, ON
01/12/2016

Very Happy With The Service And The Installation.

We contracted Spring Home Heating and Cooling to replace our AC and furnace. They arrived at the scheduled time and worked all day and late into the evening to finish the installation. The end result was top notch, very neat and tidy.

Mirella from Markham, ON
01/12/2016

Fast & Efficient

Our 16-yr old system was dying so we looked around for another furnace/AC system & settled on a Lennox system/Thermostat installed by Spring Home due to their reputation. We were not disappointed. They came on time and did an excellent install since it was under the stairs and somewhat tight on room. The AC unit ourside was, again in a limited space, but was operable very quickly. After the install the men cleaned up very professionally and were a delight to work with. Keep up the good work.

David in Toronto, ON
01/12/2016

Great Service And Great Product

Highly recommend this company for all your furnace and air conditioning needs. We had our furnace replaced and they came on time, ready to work and got the job done in a timely manner. Very friendly and courteous as well

Maryanne in Maple, ON
01/12/2016

Install Air Conditioning Units

We did not consider AC necessary when we were working and out of the house during the day. We live in an older neighbourhood and our house is surrounded by large trees which keep the house temperature. However, I retired and am spending more time at home. During the heat wave of August 2016, it became unbearable. I have a lung disease which makes it difficult for me to breathe. We decided to get AC as soon as possible after a trip to the emergency department of the local hospital. My son in law recommended Spring after extensive research. My husband was in PEI at the time and between the two of them they negotiated with Spring. We are very satisfied with Spring. They navigated our unusual communication situation, responded quickly, were a little less expensive than the other company, communicated clearly, did the work quickly, were polite and cleaned up after themselves. The AC works like a charm.

Private User from Toronto, ON
01/12/2016

Good Services

I contacted 4 companies to get the quotes for the Furnace and air conditioner. Finally, I chose Spring Home for the professional sales services and competitive quote which is not the lowest. They arranged the installation schedule based on my requirement. The technicians were very skilful and experienced. This installation project was not easy job and they did a whole day from 9:30am to 8:30pm. They cleaned up everything though it was late. My family was very satisfied with their job. Well done!

Shelley from Oakville, ON
01/12/2016

Another Mr.Slim Installation At Rental Property

Spring Home team installed my third Mitsubishi Mr Slim (AC + Heating) system. This time at my rental property. As usual, no surprises with installers. Sharp professional installation. No corners cut. Highly recommended.

A.L. From Ajax, ON
01/12/2016

New Air Conditioner

This isn't the first time I've used spring home heating, and I will continue to do so for this line of work. This time, I needed a new air conditioner in August. Cy was quick to respond and recommend exactly what was needed for my home. The crew came a few days later and were quick and courteous for the 4-5 hours they were here. They cleaned up after themselves and it looked as if nobody was here. They followed up a few days later to ensure the new unit was functioning as expected. They did all the paperwork for govt and Lennox rebate which I received a few weeks after the installation. You will not be disappointed if you choose this company.

Doug in Markham, ON
01/12/2016

Furnace And AC Installation

My AC was giving me grief in August so I called a number of companies to get quotes. I called Spring Home heating and cooling, they managed to send a consultant to my house within the week. We decided to purchase a new AC based on our conversation. And the installation took place in a timely fashion. Upon installation it was discovered that we needed a new furnace as a repair would be extremely costly. I am impressed with the service and even more impressed with installation. Both AC and Furnace work extremely well. I find the cost of the systems on the high side however the professionalism and service make up for it. I would recommend Spring Home to my neighbors.

Jon in Toronto, ON
01/12/2016

Purchase And Installation Of Furnace

Purchasing big ticket items can be quite stressful. 
Choosing an appropriate company for the task can feel like a gamble sometimes, but having a service like homestars certainly helps. My wife and I were recently in the market to replace our aging furnace. Upon verbal recommendation from one of my old trusted contractors and from the reviews on Homestars, I opted for Spring Home Heating and Cooling. Everyone we interacted with from this company, both on the phone and in person, have been nice, courteous and have answered all of our many questions. The installation contractors were fantastic and completed the job within the estimated time. They cleaned up after themselves and left nothing behind for us to do. As for the unit itself, it's been working great and it's being monitored remotely by Spring Home via the internet, so we know we're in good hands if we ever need something repaired. There's a reason why they have won so many awards. I would recommend Spring Home to anyone who is looking for a good solid company with a proven track record. 
A big thank you to all the folks atSpring Home Heating and Cooling. You guys rock!

mcourcel in Toronto, ON
01/12/2016

Annual Furnace Tune-Up

Second year for annual furnace servicing since purchasing new air conditioner and furnace from Spring Home. As always 100% professionalism with their service - showing up on time to explaining the work completed. Best part is that they contacted me to remind me time to service for both furnace now and in the spring for our air conditioner. Highly recommended!!

Richard Hudakoc from Markham, ON
01/11/2016

AC Installation

Professional and efficient service. I was pleased with the product and the crew. They finished the job like a true professional. I will definitely recommend spring home to my friends and family.

Iqbal from Toronto, ON
01/11/2016

Spring Home Saves The Day Again!

At our previous home, Cy came to our rescue after our ~40 year old furnace died on a freezing cold February weekend in 2015, after driving through the snow storm. We unexpectedly sold our house and moved into another old home in 2016, and Spring Home helped us switch out the old oil furnace and remove the oil tank, as well as completing additional duct work, etc. It was a 10 months long process with Enbridge finally bring gas service to the property. The team at Spring Home was responsive at each and every step, even though sometimes the communication is months apart. We also happened to have a terrible plumber and an unreasonable framer from the General Contractor working on the house, making unreasonable demands and damaging work already done. Spring Home was most accommodating in responding to their unreasonable demands, even returning on a weekend just to move the gas pipe to accommodate the framer and plumber. The awesome ladies at the office also made speedy arrangements to ensure that we would have hot water and warmth as soon as Enbridge completed the install, which took additional visits from Spring Home, without any extra charge. Highly highly recommend.

Eva from Whitby, ON
01/12/2016

Flexible And Hardworking

Springhome installed the A/C on our townhouse condo. The main unit was replaced and an independent unit for the third floor was added. It was technically very difficult as it required a crane and accessibility remained very difficult. They also installed a new heater. They were very professional, very flexible and extremely hard working (during a heat wave outside). All functions very well. I strongly recommend them

Private User from Toronto, ON

Furnace And Air Conditioning Replacement

We contacted a few companies to get a quote to replace our a/c and furnace, which were both over 30 years old. Spring Home was the only one who mentioned the different incentive plans available for replacement of these older units. We also had to cancel the installation date (1 day prior) due to a family emergency and they were quite understanding. The installation was went well and the installers made sure we understood exactly what they were doing. The service was great, from the sales agent and call center personnel..... to the installers. Our a/c worked well during this really hot summer, and we just started our furnace. We were completely satisfied with their work and professionalism.

Dianne from Markham, ON
01/11/2016

New Air Conditioner

Excellent company. They quickly provided a new air conditioner at a fair price. Expert installation by knowledgeable technicians. Once installed, all aspects of the new air conditioner and warranty were fully explained. I have dealt with this company multiple times and have always been very pleased with their service, including the office staff who are helpful and friendly. I highly recommend Spring Home.

Private user in Toronto
01/11/2016

Air Conditioner Replacement

I started with another vendor, was unsatisfied, found Spring Home Heating on HomeStars and wasn't disappointed. They came quickly, did an assessment, and we had a new air conditioner upon our return from vacation. We're very happy with the performance.

Duane from Thornhill, Ontario
01/11/2016

New AC Installation

I was very happy with all aspects of the service and product, from the initial quote through scheduling, installation, processing the rebate application, and the follow-up call to ask if I was happy with everything. A1A 100%!

Private User from Toronto, ON
01/11/2016

New Air Conditioner

My 30 year old air conditioner finally gave out and we needed to have it replaced asap as we were hosting a party at the end of the week. We contacted many companies and compared prices. Sam was the salesperson that I spoke with and he was very informative and took his time to answer my long list of questions. I decided to go with Spring Home because they offered the best price for the product I was looking for without using an inferior coil. I found that other companies would pair their units with lesser quality coils reducing the efficiency of the unit. They also offer a much better labour warranty than others and assistance with obtaining government rebates. Sam made sure the job was done before I needed it despite being short notice. The installers were very professional and friendly and took care during the installation process. I am very pleased with the service I received from Spring Home and would definitely recommend them to anyone looking to replace their air conditioning unit.

Christine in Toronto, Ontario
01/10/2016

Furnace, AC And Tankless Water Heater

Spring Home recently replaced my old AC, furnace and water heater with a high efficiency furnace, quiet and efficient AC and a tankless water heater. The whole job was done in a day and a half. I am completely satisfied with their work. I never run out of hot water. The AC is quiet and the furnace works perfectly. The installers were friendly and very careful to keep the work area clean. I also found the office staff to be very helpful and easy to talk to. I would definitely recommend Spring Home!

Coach Rob in Mississauga, Ontario
01/10/2016

Furnace Installation

I had requested a quote from a few different service providers for this. Bijan was very knowledgable and gave us a few different options and explained all really well. Installers were polite, showed up on time and did a clean job. After installations, forms to fill out for rebates were done in a timely fashion. Overall, great service and would recommend them to friends.

Negar in Toronto, Ontario
01/10/2016

Furnace and AC Installation

We wanted to install a ductless heat pump in a very hot/cold room. Spring home was one of the only companies that returned our call. The salesman was completely honest and did not try to up sell. The installation was prompt and professional. So two months later when we had to replace our central air of we called spring home. The salesman was again honest and didn't try to push anything extra. We decided to replace the furnace as well and the salesman really took the time to make sure we were happy with our decision. We were so happy with the service, installation and the people in general. My brother in law called spring home and they just replaced his furnance and a/c too. I highly recommend this company. They are one of the best I have ever dealt with.

Linxy in Thornhill

Replacement of AC

We required replacement of our AC when our old AC stopped working during one of the heat wave during the summer. We called Spring Home in recommendation from our friend who had also replaced their AC recently. The sales team and installation team was excellent in assisting us with the proper AC unit and had installation done within a week. Everything from the sales process to the installation process were done in great professional manner.

Someone in Richmond Hill, Ontario
01/09/2016

New AC And Furnace

I was looking for a new AC and furnace and priced 7 or 8 systems from various contractors.
Spring Home was the best quote by far. They took the time to explain the various options and sell me the system that was best for my needs. They were quick and professional. I've used them for service and am very happy with the speedy results and good service.

Duncan Boyce in Toronto|Duncan Boyce in Toronto
01/09/2016

Great Customer Service

My first interaction with Spring Home was in March when the furnace at my rental home was red tagged. I found this company on Home Stars and was impressed with their high rating. A few hours after my call I received a quotation. Didn't have time to shop around as we had no heat so took a leap of faith. They came the next day to install and have had no issues since. After this positive experience i have used this company several times on my personal home as well as my mom's home. Cheryl is wonderful to work with and always manages to fit me in. I had terrible luck with broken air conditioners this year and thanks to their excellent customer service, full service was resumed on a timely basis which was fantastic given how hot this summer has been. Would highly recommend this company.

Mary
31/08/2016

Air Conditioner Service and Installation

This is our second new installation with Spring Home. The air conditioner unit at our rental property was malfunctioning and we made a service call. The technician was very thorough and patient in explaining everything that was happening. Unfortunately, the unit was beyond repair and the recommendation was to replace it. 
My only issue was the time it took to schedule the work which we were willing to deal with since we really didn't want anybody else installing the new unit. Quality work takes time and I believe a lot of people in the city recognize this when they are willing to wait for their scheduled installs.

Bubba
30/08/2016

AC Service Call

Springhome called me backed immediately to answer all my questions and arrange a visit. Within 4 days (which is a much better average than the other top companies that provide servicing), a young gentleman came out to service my ductless AC unit. He was polite and neat, servicing my old unit without any issues, sales pitches or complaints. I thought my unit was an old dud, but he assured me it was in perfect order, and just needed a little fine tuning. Also, their pricing was less $ than others. I'm extremely pleased!

Levto
30/07/2016

Split Air Conditioner

This is the second unit I bought from this company, my first one was a large type with 4 outlets, they where the only company that really understood what I needed, a difficult installation made easy by them. 
The second unit I bought over the phone, the salesman Cy knew what I wanted, gave me a great price, the guys showed up on type, did a fast, clean job, I'm happy. 
I will be back for more

Paul Ruoff
30/08/2016

Ductless AC Installation

We has a ductless AC installed in our house in June. We are so glad we did - it has been such a hot summer! Spring Home was prompt and efficient with their installation. They cleaned up well after themselves, and even came back a second day to fix something that had been done incorrectly. Overall, we are pleased with our unit and would definitely recommend Spring Home.

07/04/2020

Air Conditioner Service

Spring Home installed a new furnace and air conditioning unit 3 years ago and it has run well since then. The 2 small issues I have experienced since then were resolved quickly and efficiently. 
We also had Spring Home service an older air conditioning unit at my parents home and they completed it quickly and efficiently.

Spring Home has proven to be reliable and trustworthy.

DS
27/08/2016

Air Conditioner Replacement

I started with another vendor, was unsatisfied, found Spring Home Heating on HomeStars and wasn't disappointed. They came quickly, did an assessment, and we had a new air conditioner upon our return from vacation. We're very happy with the performance.

Duane
25/08/2016

New AC Installation

I was very happy with all aspects of the service and product, from the initial quote through scheduling, installation, processing the rebate application, and the follow-up call to ask if I was happy with everything. A1A 100%!

Private User
26/08/2016

Ductless A/C Inspection And New Installation

Professional service from all staff. I had an issue with my ductless a/c and called spring home for an inspection. Service was prompt, and all questions answered clearly by the technician and also over the phone. Rather than perform a leak test, I went ahead with a quote on a new installation. Spring home sent a salesperson who was professional, courteous, and knowledgeable. Proceeded with new installation and the work was done well, training was provided, explanations clear, and full cleanup done after. Happy customer!

Private User
24/08/2016

New Air Conditioner

Excellent company. They quickly provided a new air conditioner at a fair price. Expert installation by knowledgeable technicians. Once installed, all aspects of the new air conditioner and warranty were fully explained. I have dealt with this company multiple times and have always been very pleased with their service, including the office staff who are helpful and friendly. I highly recommend Spring Home.

Private User
23/08/2016

AC Installation

Very profession and helpful during the initial consulation when determine what A/C unit would suit my needs. They were able to meet my tight schedule (I had to work around another contractor at my house) and remove the old A/C and install the new one on separate dates to accommodate me. Install was done professionally with not mess, quickly and without a hitch. A/C was working the day before a heat wave so thanks again!!

Ryan
21/08/2016

Air Conditioner Inspection And Repair

Our AC unit stopped working during one of the hottest days of the month. We called Spring Home, and they sent out their technician, Tiger, the next day. He diagnosed the problem very quickly (a faulty control panel, nothing wrong with the AC itself) and installed a new control panel. This is the second time we've used this company; they are very fast and professional. I won't hesitate to use them again.

Sean
23/08/2016

Ductless Air Conditioner

Cy from Spring Home was very helpful and knowledgeable, as were his technicians who installed a small ductless AC unit in my daughter's room. I would 100% recommend them to anyone looking for advice or installation of AC, Furnace, etc.

Private User
20/08/2016

Great People To Deal With

We bought our high efficiency furnace and air conditioner from Spring Home about 5 years ago. This year, we arranged for them to service both units, one in the spring and the other last fall. Their service was great. The fee was agreed in advance each time for a multipoint check up. The technician arrived on time, and completed all of the work very professionally. We were very pleased with the work.

Michael
20/08/2016

Ductless Air Conditioner

Our two window air conditioners were reaching end of their lives and we decided to replace them with a ductless system. Choosing a contractor to do a job is always a daunting task. We met people from Spring Home at the Toronto Home Show where we had a meaningful discussion with their representatives. This followed with the home visit by Cy , their sales manager. He proved himself very knowledgeable, provided alternatives, listened to our needs and answered a lot of technical questions. We had couple of other quotes too, but we did not want to base the decision entirely on price, but also on the knowledge, reputation and customer service. All quotes were within the same range so why risk potential aggravation. Choosing Spring Home was a very good decision. 
The job was scheduled way in advance to fit our life activities. The installation team came on time and did an excellent job. They were courteous, discussed details of the job upfront, explained operations of the new units and left the place clean. 
The Spring Home also registered the units with manufacturer for warranty on our behalf and followed up few weeks later with phone call to get a feedback. 
Excellent company. Highly recommended.

Jerry
17/08/2016

New Furnace and Air Conditioner

Cy came to see me very promptly after I requested an estimate. He did a thorough examination of my home, my existing units and my property. He has a lot of knowledge about the options available, much more than anyone else I spoke to. We selected the units and awaited installation. The office admin was so helpful - arranging installation around my schedule and the installation itself was painless. The installer arrived on time, worked diligently and was finished sooner than expected. So far the AC is wonderful. Such an improvement that even my children have commented on it. Hopefully when winter comes the furnace will, perform just as well.

Ingrid Smith
16/08/2016

Hot Water Heater

Other companies reading this review should take some customer service lessons from Spring Home Heating & Cooling!! From very first phone call, I couldn't ask for more! Within the first three rings of the first phone call an ACTUAL person picked up (unheard of these days) and it just got better from there. From the person who answered the phone, to the person who came to inspect my old furnace and let me know my options were, to the men who came to install my new hot water heater, every last employee was friendly and professional. I felt that I was getting good value for the money I was spending on the product itself and the customer service was top notch. The men who came to install the hot water heater discovered two leaks in pipes leading to the hot water heater but that were technically not a result of the work they doing (our home was built in the 1920's so everything is quite old!). While they could have easily said, "This isn't our problem" or "this is outside the scope of our job", they drained the tank 2 more times, re-soldered one pipe and then went to get parts to replace a section that was beyond that kind of a fix. 
When the next need arises around heating, cooling or hot water, I know who I'll be calling!

Patty
12/08/2016

Central Air Conditioning And Gas Line Install

When Sam came home to prove a quote i had already recieved two quotes from other large companies but Sam took a non pushy approach and instead spent time listening to my needs and advising acordingly. He seemed to cate and when installation day arrived the crew went to work and sent over more people to get all the work done in a timely manner. They were efficient and effective and came back to finish of a piece that could not be done the day. springhome also gave me a reasonable quote that was fair and good value. I have since referred a few people to Springhome given my experience with Sam and his team.

Kmunjee
11/08/2016

Water Heater Replacement And AC Installation

We called Spring Home in 2015 to replace our water heater after getting several quotes and opinions on what type of heater to buy. Bijan from Spring Home was vastly knowledgeable about water heater types and functionalities, as well as building codes (which was very important in our decision making process). He truly helped us choose the best style of heater for our situation versus selling us the most expensive/easiest product to sell. He really took the time to answer all my questions (which were very extensive). He was so great, we called him back in early 2016 to purchase an air conditioner. He again provided exemplary service that suited our needs within the budget we had.

Spring Home's services are very professional and their installation crews are fast, on time, and clean. Definitely give them a call if you are considering any improvements to your appliances.

J.T.
10/08/2016

Maintenance Service

I had Spring Home Install my furnace and AC close to 3 years ago and was extremely satisfied with the price, installation and service provided. As part of the package I continue to have my equipment maintained by Spring Home. They send me email reminders for service and always show up on time, do a professional job, clean up, answer my questions and let me know what condition the equipment is in. Their pricing is very reasonable and they are a trustworthy contractor I am happy to work with keeping my home safe and sound.

Eli Elbaz
03/08/2016

AC Service

Spring home contacted us in spring to remind us to service our AC ahead of the summer, they came promptly and quickly service both units. Rep was professional and the AC has been working perfectly.

John
04/08/2016

Ductless AC Installation

We had Spring Home install a new ductless AC in our older Toronto home. Cy was very helpful and professional over the phone and through our home assessment. The team came on time and did the work in about 5 hours. So far, the AC is working great and keeping us cool during this hot summer!

Aaron
09/08/2016

Air Conditioner For Our Newly Constructed Home

We have recently shifted to our new home. It's a newly built home and we did not take Air conditioner unit through the builder. I am a very methodical person. After reviewing MANY HVAC companies, we short-listed 2 of them. I got quotes from both of them. Spring Home Heating and Cooling Systems not only provided the best quote, but also provided lot of information regarding air conditioning and do's and don'ts for best performance of AC and Furnace. I was really impressed by the depth of knowledge of the sales representative and also the technicians who came to install the unit. The entire installation was done in under 4 hours! Overall, I am very pleased with the professionalism and expertise of the people working for this company. I would highly recommend them.

Dr. Samit
30/07/2016

Heat & A/C Maintenance Services

Their service was thorough and professional. I paid for heat and A/c maintenance service at one time in Oct/15, and very please that they reminded me for the A/C service in June this year.

Chan
02/08/2016

Furnace And A/C Installation

Spring Home is one of the best service company I have dealt with. From Bijan, the consultant to the installers and Rodina, the installers coordinator, all them are highly professional, efficient, and knowledgeable. I got a fair price for quality equipment, quick installation (one day), all the paperwork for rebates, and I received a call a week after asking if everything is fine. The staff shows proud of the work they do. I absolutely recommend this company for all heating and a/c needs.

Belkisjoa
20/07/2016

Complete Temperature Control System

We experienced an issue with the thermostat and inquired about a diagnosis and solution and information regarding new equipment. The Spring Home team provided both and was informative of all options. The staff provided answers and technical advice for our questions the process was a collaborative effort. We purchased the Lennox SLP98V furnace, Lennox XC25 Air Conditioner, iComfort WiFi thermostat, and the Spring Home sales staff offered a complimentary Healthy Climate 11 Media Air Cleaner, Healthy Media Whole Home Bypass Humidifier, and CX 35 Coil. The installation process required one day and the technicians were communicative and knowledgeable. All packaging, dust and waste products were removed after installation. The current system operates well and the Spring Home Heating and Cooling staff are informative. We would recommend any interested or require heating and cooling solutions to consider Spring Home Heating and Cooling Inc.

Eddy Zhang
19/07/2016

AC/Furnace And Hot Water Tank Install

Excellent service, they installed a new furnace, AC Unit and hot water tank, all in one day. They took their time to explain everything, I'm very happy with their work, especially their help with getting government rebates. I would definitly reccomend them to others, and have done so already.

Adam
18/07/2016

Furnace And A/C Replacement

I am a bit of a scientific buyer so that I kept asking questions for about two months and verifying facts. They were patient, very knowledgeable and everything they said was true. They were extremely helpful in helping me understand the technology that was required for my home and the installation was done at a higher level of effectiveness than that I've ever seen before for this kind of work.

Innovaction|Innovaction
05/07/2016

Pregnant, Heat Wave And Broken AC.

Our A/C unit had been struggling to keep up and then gave up the ghost. I looked on Homestars and found Spring Home had a good rating and lots of reviews so gave them a call. They sent someone out the same day.

Josh got the old unit working again but it sounded ill and gave up again before he'd even finished packing up so he changed the work order from a repair to a diagnostic and said home office would call to arrange for further repairs. The fan motor had gone, is what I believe he said. He turned the old unit completely off for our safety, which I appreciated.

Tuesday they came to fix it and found there were more parts that needed work. At this point, it was going to cost in the 2k range just to repair the unit (which is infuriating because it was only 5 years old) and the warranties were all expired anyway.

So we ended up going with a whole new unit. Originally we were going to have to wait a week but they put us on a wait list in case of cancellations. They called the next day to say they'd had a cancellation and would we be home that day? It was 30 degrees IN THE HOUSE and we'd been camping in the basement for days - we said for them, we'd BE home.

They came in the afternoon and despite some rainshowers, got everything hooked up and running. Within a few hours the temperature and humidity in the house and dropped to bearable levels. By morning it was perfect! Thanks to Josh, Bijan and the team!

Harper|Harper
11/07/2016

Replace Air Conditioner And Furnace

I can highly recommend SpringHome. After they did a great job replacing my water heater, I had them come back and replace my furnace and air conditioner. In addition I recommended them to my daughter who had her air conditioner and furnace replaced, and was highly satisfied with the result. In my experience, SpringHome may not provide the lowest estimate but they stand head and shoulders above the competition for customer service and trustworthiness. In each case, Sam the sales advisor was very knowledgeable and helpful, and never made me feel any sales pressure. My many questions were answered quickly and accurately, even on a Sunday. The installation crews were also courteous, hard working and clearly very competent and well-trained. Overall, a great experience and I have no hesitation recommending them.

Martin and Ann
15/07/2016

Install New Air Conditioner

Bijan took the time to measure and assess my current system before recommending compatible a/c equipment. The quoted price was reasonable. The installers were personable and efficient, leaving a neat and clean result.

Dave
18/07/2016

New Modulating Furnance, Air Cleaner & Drop And Boot

Had a great experience with our salesman, Bijan, who was through in his inspection and recommended a Trane XC95 modulating furnace with thermostat for control as well as the Trane air cleaner and a drop & reboot redone. Spring Home Heating & Cooling Systems Inc. was also the only HVAC company that was able to offer 10 years warranty on parts and labor for the furnace. The guys that came in and installed it took the better part of an 8 hour day and was extremely courteous. Although they were the most expensive quote given, their service, warranty and reputation as installers were worth it.

ChowD
28/06/2016

THANK YOU For Being Amazing Problem Solvers Spring Home

After trying to book a repair with several companies for our AC unit that is on the second story of our house, I booked an appointment with Spring Home - Shawn was on time and could not have been more helpful. I was hoping it would be a quick fix but it took quite a bit of creative problem solving to identify the issue and fix it. Shawn was amazing at solving the issue and getting us back to having AC. Would HIGHLY recommend this company.

Leigh|Leigh
30/06/2016

New Furnace

Great , they replace my furnace in January just 26 hours after my 23 year old furnace died.
Polite, quality tradesman. No surprises. They cleaned up after explain the new furnace details and operation.

Don Wilson|Don Wilson
16/05/2016

Furnace/AC Replacement – Update

Springhome replaced my furnace/AC last year and I was very satisied with the performance of the furnace over the winter. Recently, I turned on the AC and I thought there was an issue with the fan because it didn't sound as if it was running at full speed. I phoned Springhome with some questions and George explained that the new units are pretty quiet but offered to come over to take a look. George came by, ran a couple of tests and didn't find anything wrong; yep, the new fan runs very quietly and me being used to the noise of my old furnace fan, thought the new one was defective - oops, my bad! 
Since George was already here, he made some adjustments through the thermostat and offered some advice on how to improve the indoor quality. I was impressed with George as he's quite knowledgeable and very patient because he took the time to answer all my questions. 
I highly reccomend Springhome - not only do you get a quality installation, you also get quality service.

Bill|Bill
01/06/2016

Install new furnace

We had a really good experience with Spring Home. Our furnace stopped working on a Friday morning (I think it was in February). My husband called around to a few places for quotes. Spring Home was excellent to work with and very prompt and helpful on the phone. They sent someone out right away to look at our furnace. When they found that the motor was dead they called us back quickly with a quote for fixing the motor so that we could decide if we wanted to do that or buy a new furnace. We opted for a new high-efficiency furnace. The installers showed up promptly at 9:00 the next morning and did a great job of installing the furnace. They were very clean and polite and showed us how everything worked. At no point did anyone pressure us into adding on anything we didn't need. Overall a very good experience and we were happy to have heat again just a little over 24 hours after our furnace broke.

Trista
28/03/2016

Furnace and Hot Water Tank

In late February 2016, my family and I were in urgent need of a new furnace and hot water tank. After calling several companies, Spring Home Heating & Cooling Systems Inc. was recommended to us. Our experience with Spring Home Heating & Cooling Systems Inc. was excellent! From the initial consultation with Cy Goh, to the urgent installation arrangements made with Rodina Nagano, to the final installation by Glenn and Jonathan, who worked long hours in order that our family would not have to spend another evening without heat or hot water. Each was very were professional, knowledgeable, helpful, courteous, and most importantly caring! This is a superior company that I would highly recommend.

Mcabrera
05/04/2016

Water Heater, Furnace And AC Replaced

What a professional experience. These guys are courteous to customer's need. They are technically sound and finished. This was a tough job since my home is small but they finished on time and things done right.

Mks77mks|Mks77mks
11/04/2016

Furnace & Humidifier Repairs

Spring Home had installed a furnace, AC and humidifier at our old house about 4 years ago and we were pleased with their service. Last month on a late evening on March 22nd at our new house, we had a problem with our furnace, I called Spring Home again. There was follow up issue at the beginning, I had commented on it that I was dissatisfied with at the time. Spring Home has then contacted me regarding the issue and through a conversation with their Manager (George), it came to light that the issue was the result of a misunderstanding/miscommunication I had with Cheryl and the technician. They have since then come back to rectify all these issues with no hesitation and done to my complete satisfaction. From what I have just experienced, I will continue to hire Spring Home Heating to service my heating and cooling equipment.

KB|KB
10/05/2016

Furnance replacement in a hurry

Just before the coldest weekend on record this weird winter we got a nasty surprise when our old furnace gave out. Finding a replacement in a hurry was the order of the day. With only the fireplace still working to keep the frigid temperatures at bay we phoned friends and family to seek advice as who to contract for the heating system install. After two family members recommending Spring Home Heating & Cooling, we called them in. Talk about cutting it close. It was getting late in the day but Bijan, their consultant still managed to swing by, took all the required measurements then recommended a couple of choices. We quickly settled on the most efficient furnace available and anxiously waited while SH checked stock. They had a unit for us! And even though their installer teams were already fully booked for the next day, their planning department managed to fit us in! You really start to appreciate what your furnace does for you every day once it stops working. After one very cold night we were happy to hear that the install team was on its way to pick up the materials from the warehouse and that they should be at our place at around noon. They arrived at the promised time and quickly dismantled the old furnace. The new one was up and running shortly after 4 in the afternoon. Big smiles all around as the installers were testing the new system. No technical jargon needed to tell us that everything was working. A rapidly warming house was all the confirmation we needed. All around a great job: from the moment we contacted the company, to when we met with Bijan, to when their technicians arrived, everybody was very professional. Their installation team expertly carried out removal of the old system, and competently handled the installation of the new high efficiency Lennox furnace and thermostat. Not a screw or even saw dust was left behind. To top it off, they even hauled away the old furnace. Many great thanks to the entire Spring Home team for keeping our family cozy this winter and in the future.

Ralf D.
27/03/2016

Furnace repair

We were having issues with our furnace not staying on to heat the house, and not having any knowledge in the area... We did not know where to turn. We were introduced to Homestars by a contractor who did our bathroom Reno - so I checked it for HVAC people... Crossed referenced companies on the Better Business Bureau page and voila- I came up with Spring Home Heating. Right from the first telephone call to a follow up call, we are extremely pleased with the service. Cheryl set us up with Justin to come and he easily diagnosed and fixed the issue. He continued to explain other things to look for and suggested a good general service before we turn on the heat for next season. His professionalism was beyond expectations. Spring Home has found a new customer with us, and will be asking for Justin to come do that service if possible in the fall!

Bev

Installation of Furnace, Air Cleaner and Thermostat

I wanted to take the time to write to you about how phenomenally happy we are with your service. Our furnace died on a Friday winter's evening and we weren't able to get in touch with anyone until Saturday. My brother-in-law had had you install his furnace/air conditioner when he remodeled his basement so we got your contact information from him. We were told that we would absolutely receive a phone call by Monday when your office re-opened but that you would do your best to help us out sooner if you could. Distressed we phoned a few other places and received the same message from them. Not only did you make good on your promise to try to help us out sooner, but you sent someone to look at the situation Saturday afternoon. By Monday morning our new furnace was being installed -- long before any of the other companies ever even got back to us. The new furnace is quiet and so much more efficient than the previous one we had. The touchscreen keypad is easy to use and even tells us what the outside temp is which is a wonderful feature! We look forward to being able to remote control it through the app when we are traveling to and from the cottage this summer as well. Thank you Springhome and warmest regards, Julie and Gunther Doewich

 

Julie and Gunther
26/02/2016

Viessmann Vitodens 100-W boiler and on demand hot water heater

My boiler was tagged and shut down by gas man on Dec 8/15 That afternoon Cy ( salesman) came and decided what was best for my home. Dec 9th and 10th they installed the Viessmann combi boiler. Great service and very respectful of home. When they left it was as if they were not here. Yesterday Feb 14/16 with the temperature -21 C I needed the system adjusted. They sent a service man immediately and had it adjusted to work with sub zero weather. Great sales and service. Would now go anywhere else.

David

New furnace

After suffering through seven years of a very unsatisfactory mid-efficiency furnace ( a real "lemon") from another company, we decided to purchase a Lennox furnace from Spring Home. Their technician, Tiger, solved the somewhat tricky issue of how to vent it to the exterior of our house and the two installers worked hard all one day to complete the installation. When the furnace quit temporarily the following week they immediately returned with profuse apologies and fixed the problem. The venting pipe slope had to be corrected. Our house is now warm and energy efficient and the furnace is beautifully quiet.

Verified Private User

Great Service

Our furnace gave out a few days ago, fittingly, on the coldest night of the year. I called Spring home heating, and they were able to send a technician for same day service. The technician not only found the problem but made sure our furnace was working effectively. After the service was done, I even got a follow-up call asking how my furnace was running. Awesome service. Having dealt with other HVAC providers in the past, Spring home definitely went and above and beyond.

Mike

Mitsubishi Heat Pump Installation-Friendly, Quick and Professional

We had Spring Home install a heat pump in the garage to keep it at a comfortable temperature year round. Cy came right away to look at possible options and gave a quote very soon after. The job required co-ordination with other contractors. This could have been a potential nightmare but everything proceeded in a timely and smooth fashion. The work was done by 2 very hard-working Spring Home men, polite and very nice. The whole experience was a text-book example of a caring, professional business where the customer always comes first.

Grace

Mitsubishi Heat Pump Installation

I called Spring Home Heating this winter to get a quote to install Forced air heating in my rental property (I have electrical baseboard heating now), Cy came and provided different pros and cons of various heating and cooling options. Cy convinced me to go with the Ductless heat pump solution because of cost and speed of the installation over Forced Air Gas solution. Cy is extremely knowledgeable and patient in outlining the pros and cons, I didn't feel the pressure of him trying to make a quick sales. Within days, Rodina called to schedule the work. A very efficiency team! Tiger came several days later to do the "site assessment" and explained all the details to me with the installation. The installation was done in just 2 days, the team worked long hours to get the system (2 indoor units for the main floor and basement, plus a ceiling concealed unit in the attic feeding 3 bedrooms on the 2nd floor) installed. Due to the tight space in the attic, the Home Spring team told me that the installation of the ceiling concealed unit was quite difficult. After the installation was done, I pointed out several issues which required further work (it had to do with cosmetic finishing of holes and openings which had to be made as part of the installation. I was delighted that Home Spring sent one of their technician, Glen, the next day to fix everything to my satisfaction. Overall, I am extremely impressed with the knowledge, patient, business ethics and follow up of the Home Spring team. I would definitely recommend them for any Heating solutions.

Petrus

New Gas Furnace Installation

After the water heater is successfully installed, we call Spring Home Heating and Cooling again to replace our furnace. Again, the experience is very remarkable. The communication is clear and smooth. Their installer Peter and their technical service person Tiger are both very friendly and knowledgeable. They listened to our concerns and were patient to answer the questions to our satisfactory. They made us feel confident using their products. We will definitely contract them again when it comes to time for more heating and cooling equipment. Thanks!

Grace

Lennox Furnace stopped working with Error code E276

Today we had some issue with our Lennox furnace and it was showing Error 228 and 276 and it was blowing cold air and stopped working. when ever I used to restart furnace it used to blow cold air for 15min and stops working. I called SprinHome Customer care and they connected me to their technical support and his name was Tiger, he took me through some basic checklist as per error code and fixed my issue. Tiger has extensive knowledge and good experience, he basically resolved my issue over phone only. We are extremely happy with SprinHome service and they have very experienced technicians and Tiger is one of them. Thank you so much Tiger for you help.

Kunal Kamble

Returned Customer Lennox Furnace and AC

Used them two years ago for my parents house when we were looking for new furnace and AC. Installation was smooth and service was awesome from the consultation stage all the way to post installation follow ups. In late 2015 when my house was looking for new furnace and AC, we didn't bother consulting another company. Ordered the same setup as my parents, and the experience was again exceptional.

Qi Yang Chen

Cooling, Heating, & Water Heater Replacement

I utilised the services of Spring Home Heating & Cooling Systems Inc. a couple of months ago. The works involved the replacement of my existing cooling, heating, & water heater. The entire experience - from my initial meeting with Sam, the installation works, and subsequent follow-up - has been great. I would have no problems recommending them.

Subhas

Replacement Furnace Emergency Addressed Perfectly!

I contacted Spring Home in October for an emergency evaluation and eventual replacement of my furnace right at the beginning of the cold season. Our furnace suddenly stopped working, so I contacted Spring Home, who I have dealt with in the past with very positive service. They promptly scheduled someone to assess our furnace and after discovering that an expensive key component needed to be replaced we decided that it would be better to replace the whole unit instead of having to deal with an old furnace that might break down again in the future. Spring Home even took the service visit cost and reduced it from the price of the replacement furnace. We were categorized as a priority furnace installation as we have an infant (11 months old at the time). The old furnace was professionally removed and replaced with a new high end multi-phase Lennox furnace. This is an amazing furnace that works wonderfully adjusting to our heating needs in different phases/levels of output. The ducts were neatly disassembled to remove the old furnace and to get in the new furnace and then reassembled. I recently contacted Spring Home due to a rattling noise in the ducts due to vibration and they were more than happy to schedule the same technician who installed the furnace unit to assess the issue. Spring Home is amazing with their service and they sincerely care about their customers even months after the installation. I high recommend them for all your furnace needs (I have not yet used them for my AC needs, but based on their furnace services, I am confident that they will meet all your AC needs with the same friendly, professional and caring attitude that I have experienced).

Ben

Furnace Installation

We had the new Lennox furnace installed 2 months by Spring Home. The salesman George and the technician Peter from Spring Home are highly professional. Their knowledge and services are very impressive. They did excellent work. We like the new furnace and we would highly recommend Spring Home to all our friends.

Chen T.
15/12/2015

Heating & Cooling System

I bought my Lennox furnace from spring home cooling and heating system- was great. The sales man and technician were amazing. Thanks to spring home cooling and heating system. I would recommend it to any one!

Verified Private User

Tankless Water Heater (Rinnai) and Boiler (Viessmann) Installation

This is the second time I am using Spring Home Heating and Cooling. This time was to replace my defective Coaire Combi Boiler for domestic hot water and infloor radiant heating. Cy and George came by my home the very next day I called them for estimate and technical inspection. The following day the technicians arrived and installed my Rinnai Tankless boiler for domestic hot water. They stayed until 930 pm to make sure we had hot water going. The following two days was the installation of the Viessmann boiler to my existing equipment for infloor heating and air handler. Again the technicians stayed very late until the job was complete and tested for full function. I have no hesitation in recommending them for high quality products and 5 star service. Allan ( Toronto)
Allan L.
11/12/2015

Furnace and AC Installation Maintenance

From the initial meeting with the salesman to our last maintenance call, my experience with Spring Home has been great. The honesty and professionalism of the staff is very admirable.

Kaye

Maintenance Contract

I am in my second year now with Spring Home Heating and Cooling for maintenance of my HVAC system. You guys answered the call when I was looking for a company I could trust in June 2014 to take over maintenance of my HVAC from another company I had lost trust and faith in. You are always polite, courteous, and working with me to make sure I am happy with my requests/service. The installing company has never asked me about their service, aside from the initial install. I really appreciated you sending a technician out when my furnace stopped working this past January (same day service). He spent the better part of the day to get heat back in the home, and I took notice of the work and diligence he displayed in restoring heat to my home (I believe it was Tiger, I’d have to check the paperwork to be sure). Your technicians are always on time, they always call before coming here, and appear to do a thorough job. I also like the email reminders as well. Despite forgoing the labour charges that were covered by the installing company under their maintenance plan, switching maintenance over to your company has proven to be a wise move, and I only wish I had found you 4-5 years sooner to install the new HVAC system.

ND

Furnace and Air Conditioner Installation

I purchased a new furnace and AC unit from Spring Home. The service, value, and quality was excellent. Cy Goh took the time to walk me through every step of the process and was extremely genuine. Their level of service from end-to-end was amazing! I shopped around with two other well known vendors and Spring Home was the best all things considered. I would highly recommend them to anyone. Lee Family

Lees

Furnace Troubleshooting and Maintenance

Note: We are Spring Home customers, having incurred their services to replace the old furnace and AC several years ago. We just surpassed the warranty period. We started to have issues with our furnace blowing cold air only. Refused to ignite, would cycle and eventually go into lockout mode. Called Cheryl and booked an appointment. She was pleasant to deal with over the phone. On the first visit (paid), the HVAC tech, Justin, diagnosed the problem to a faulty thermostat. I had a backup thermostat so I replaced it myself with his guidance. Originally, it would trip on the flame sensor so that was cleaned by him. A week went by and the same issue popped up. Called Cheryl again and asked for Justin to come by and check. She sent someone the same day. On this second visit (paid), burners were found not to be igniting properly so that was cleaned. He also recommended general maintenance, something that we haven't done in years. So we eventually booked an appointment for maintenance, knowing that we would have to fork over some more $. We kindly asked for a discount as this would be a third paid visit. Justin had to call Cheryl who then spoke to the manager/owner, George. To our surprise, he was kind enough to go above and beyond and offer the maintenance free of charge. All in all, we are very pleased with the service. Looking forward to seeing you guys in the Spring!

 

J.

Furnace Inspection & Winter Service

Service Tech arrived on time performed all furnace manufacturer specification testing with all in compliance. I mentioned furnace was consuming slightly more gas than usual & I suspected a spider problem. Tech checked the 4 burner ports and found 1 not lighting. Removed burner assembly, removed inoperable burner orifice and sure enough removed a spider nest in the burner tube, reassembled & reinstalled the burner assembly with perfect operation. During my service call Tech received an important service call & I told him to address that more important telephone matter first resulting in a 1/2 hour delay. Because of that delay Tech did not charge me for removing, cleaning & re-installing the burner assembly. Great job... look forward to Spring Home servicing my AC...in the Spring. Greg Hartlen

Greg Hartlen

New Hot Water Heater

We strongly recommend this company. Called Spring Home late on a Friday afternoon to report that our 14 year old hot water heater stopped working. They sent someone out right away and located the problem which would cost $250 to repair in parts and labour. They gave us the option of installing a new, brand name heater for $1200 with the cost of the original service call applied to the new heater - an option we selected. The new heater was installed the very next day with the technicians arriving at the time promised and efficiently installing the heater. We are very pleased with the new heater and with the professional service provided by everyone at Spring Home.

Verified Private User

Humidifier Installation

Just had a humidifier installed by Tiger, who was friendly knowledgeable and efficient. The office was also very friendly and helpful. I'll be calling them again for my heating and cooling needs.

Verified Private User

Furnace and A/C Installation

In 2014, I purchased a hot water tank from Spring Home. This year, I purchased a furnace, air conditioner and thermostat. I found Spring Home's sales person, Sam, to be extremely knowledgeable about the products he sells and very professional. The installation was very thorough, with all applicable pipes and hoses installed in a neat and orderly fashion. They set up the WiFi enabled thermostat and provided me with instruction on how to use it. Two days after the installation was complete I received all the paperwork indicating that my OPA and manufacturer rebates had be processed. A few days later, I received a call from Spring Home to ensure I was satisfied. The people at Spring Home certainly know what they're doing.

Brenda

Furance and A/C Installation

We are giving Spring Home 10 points. Our experience has been by far one of the best from all our renovations as homeowners. We received a call back the same day from Spring Home's sale representative. We appreciate Terry's thoroughness and patience answering all our questions. The installers came the same day at the time they advised they would, were very considerate and left the place clean and tidy. My husband an I we are very happy with the process and result, the equipment is running perfectly smooth, the house is warm and the temperature is stable. We would recommend Spring Home to our family and friends for sure! Thanks. Ludmila and PAUL

Ludmila AND Paul
27/11/2015

Furnace Repair

ur furnace had started to make a lot of noise so we looked on Homestars for a company to help us out. A higher rated company never returned our call so we kept looking and decided on Spring Home. Tiger came out and diagnosed the problem within minutes. He explained the issue and we were advised that it would take a week or so for the part to arrive. In the interim, our furnace stopped working completely so we contacted Spring Home for an update. Cheryl was amazing, she followed up with the supplier until she got an answer and then she sent out a technician that same evening to replace the part. He worked quickly to get things up and running, and was courteous and professional. Cheryl followed up with a phone call the next day to make sure everything was running smoothly. We are very pleased with Spring Home.

K.J.
24/11/2015

New Trane Furnace Installation

We needed a new furnace so contacted a 3 companies for quotes .Spring Home took more time to go over the best system for our needs and also came in with the best price by far .We are very happy with are 2 stage furnace and the installation team.

Sandy

Furnace Installation

After speaking with several service providers, Spring Home provided the clearest and most complete information. It made a difficult decision easier. The install was easy and seamless. Very happy so far with the furnace and also very satisfied with Spring Home's service.

November 14th, 2015|November 14th, 2015|Matt. Fullbrook
07/04/2020

Old House, Boiler and Attic Air Conditioner Replacement

Our old AC and Boiler (20+years) both had reached the end of their useful lives and it was time to replace them. Sam came to assess the situation and provide us with recommendations, options and quotations. Ironically, the water heater was almost new (thanks Direct Energy for not recommending other options when fixing our water heater,) but in the name of energy efficiency, we decided upon a Veissman 222 Combi-boiler and a Lennox 1.5Tn (16SEER) AC/Attic Air Handler. Working within the confines of the existing pipes, attic access, etc. the installers were able to complete the job in 3 days with minimal impact to our daily routine, some logistical issues prevented it from being done in 2. We probably need a visit for educating us on how to best use this high efficiency equipment but we are at least reassured that we will have no issues with heating this winter and cooling next summer.

Clement Tse

Air Conditioner, Furnace and Humidifier

Last month we had a new air conditioner, furnace and humidifier installed by Spring Home Heating & Cooling. Our salesman was very professional and knowledgeable. The installers were efficient hard workers. I was also impressed with how quickly the office submitted our paperwork for warranty & rebates. Awesome service!

Verified Private User

Furnace Replacement

We had been in touch with Spring after reading Homestars reviews. They provided a very detailed, competitive quote for our new furnace and after careful review of all quotes we determined that they would be our best choice and they were. We had a difficult install with our venting and after a number of consultations we were very pleased with the results. Spring has since provided gas fireplace maintenance and hot water heater repair. A really terrific company to work with.

Verified Private User

Furnace, Air Conditioner, and Hot Water Tank Installation

From the time I called them to quote on furnace installation, until even after the installation, this company has been attentive to any questions, concerns I have had. They arrived on time for the appointment, were polite, and clean. After sales service has been great, the office has helped with my rebates and replied promptly to a concern I had. I would not hesitate to recommend this company to anyone looking to install a furnace. They are very professional and customer service is excellent.

Verified Private User

Trane High Efficiency Furnace

Needed a new furnace and after research on the web I contacted Spring Home for a quote. Spring Home responded very quickly and in a very thorough manner which furnace product would meet my needs. The installation was completed in a professional and meticulous manner. Within days after the installation Spring Home contacted me to ensure I was happy with the work. I highly recommend Spring Home for all heating needs.

Verified Private User

Air Conditioner and Furnace

I could not be any happier with the service provided by Spring Home. Fantastic pre-sales visit, with genuine advice and good recommendations. We needed a new AC and Furnace, both of which were seamlessly installed by a very professional crew. The guys did a lot of work and managed to get it all done in one day. Amazing after sales follow up with reminders to apply for available subsidy. Look no further - these are your guys.

Chiel Hendriks

Heating

We got this service for our very good friend. Very professional service and quick. When we called them the agent were able to answer our all questions. Will recommend it to everyone.

Serge

New Furnace Installation

It was the first cold snap of the year and our furnace decided to quit. Apparently, so did a lot of others. Despite the busy-ness of the time, Spring Home was able to provide service in a timely manner. Bijan, the 'Comfort Consultant' was professional, knowledgable, answered our questions, and provided his recommendation. The quote was in line with others we had received and - bonus - it was for a Lennox, a brand name we trusted. We were able to schedule the install just two days out, and that was also carried out professionally and thoughtfully. The only hiccup was with deposit/payment as the paperwork was delayed and the timeline was tight, so we had to scramble to ensure the deposit was paid before the techs arrived, and that we had a cheque in hand to pay. We're very pleased with the process, and the results, and wouldn't hesitate to recommend Spring Home.

Angela

Gas Furnace Purchase and Installation

Process from start to finish was professional and pleasant. Initial sales contact was pleasant and professional. Installation was efficient and again technicians were a pleasure to deal with. After delivery support was excellent, even thought there was no problem with the product or service. The equipment was such an improvement in noise and efficiency, I thought something might not be working correctly and customer service kindly and quickly dealt with my queries about a non issue.

November 6th, 2015|November 6th, 2015|Private User
07/04/2020

Good Job

Spring Home Heating & Cooling Systems is amazing! We used them for getting a new Air Conditioner. The 2 installers came at scheduled time and did a proffessional job. They made sure everything was working and we were very happy with this service. Thank you so much!

Carolyn E.

Lennox High Efficiency Furnace Installation

We recently bought a Lennox High Efficiency Furnace from Spring Home Heating & Cooling Systems, Inc. It was delivered and installed promptly. Their technicians did a wonderful job in the installation. We are completely satisfied with how the unit is working. We would highly recommend this company to anyone who is interested in buying their heating and cooling systems. We are fully satisfied with their professionalism in the sale and installation services.

Erlinda

Lennox Furance, AC, Humidifier and Thermostat Installation

I contacted Spring Home because of the reviews I read on Homestars. I replaced my 15yr old furnace and AC that was still working on October 6, 2015. I dealt with Cy. From the very beginning he was knowledgeable and sincere in his approach to work with me and to get me the equipment that worked for me. After his home visit, he responded to several emails and phone calls in my attempt to educate myself about other products offered to me from another company. The installation of the furnace(Lennox SLP98V), AC (Lennox ELITE XC14-030), Humidifier and thermastat went smoothly. The installers were courteous, knowledgeable and fielded many questions that I had. Their commitment of high quality service for their products continues after installation. I contacted Spring Home because I was trying to figure out the new WiFi thermastat that they installed. An offer was made for a technician to comeback to the house to help resolve the issue I was having. I knew the issue was due to my unfamiliarity of the thermastat and requested a phone call instead of a home visit. After speaking with the technician the problem was resolved. The product was registered and the paperwork for the rebates submitted for me on my behalf. Just under a month after the installation I received one of the rebate checks in the mail. I would recommend Spring Home to anyone looking for a furnace or AC.

Eugene

Lennox SLP High Efficiency Furnace Installation

Dear Spring Home Heating & Cooling Systems Inc.: Thank you for giving us an opportunity to provide our feedback. We learned that our heat exchanger was cracked on Sunday, October 18, 2015 and Enercare shut our gas off following a service call on the same date. I found Spring Home on the internet and decided to give them a try. Bijan showed up the very next day. He took the time to explain the situation and the best remedy. He also mentioned that if we could make a decision that evening, he could arrange for Spring Home to do the install on October 20, 2015. As we like to make an informed decision, we decided to get another couple of quotes. Spring Home came in with the best overall package. I called Bijan on October 20, 2015 to inform that we would go with his company. He was very pleased to hear. Bijan arranged for the two technicians to come to our home on October 23, 2015 at 10:00 a.m. Zan (David) and the other technician arrived promptly at 10:00, gave us an overview of what they were going to have to do, and were extremely polite and professional (as was Bijan). By end of day on Saturday, October 23, 2015, we had a new Lennox modulating hi-efficiency 90,000 BTU unit installed with humidifier and iComfort. The entire process from start to finish far exceeded our expectations! Thank you, George Li and Spring Home! You have a lot to be proud of! Might I add, we absolutely love the iComfort unit. ๐Ÿ™‚ Thank you again. Have a Happy Halloween!

Private User
05/11/2015

New Furnace and Air Conditioner Installation

After reading the reviews on Homestars when looking for a new furnace and A/C that needed replacing, we decided to go with Spring Home. Bijan was fantastic from the moment he arrived at the house. He helped us find a solution for a new A/C that needed to be installed under our back deck and came to the house around our busy schedule. The installation guys did a marvelous job and got everything installed (in tight and cramped spaces mind you), tested, and running by the end of the day. They were thorough in reviewing everything about each of the units and the installation, and left the spaces cleaner than when they got there. And to top it all off, Spring Home submitted all the information needed to qualify for any rebates. From the initial call, to the response and visit with a quote, to the installation and finally the applications for the rebates, the Spring Home team was amazing and got everything done within 3 weeks. Would rate 11 stars if I could!

Cory

Air Conditioner Installation

We were amazed at the service we received. We had heard that these guys were good but they amazed us with what they did. We had to get an air conditioning system set up immediately and they came out, gave us a price that beat everyone elses, they then performed miracles and got us a great product and a great price and CY was amazing to deal with.

Andrew Worrall
05/10/2015

Air Conditioner Repair

Our central AC suddenly stopped working. We had been dealing with another company, but I was not satisfied with them. I found Spring Home initially by a link on the AC manufacturer's website, but I was encouraged by the high ratings here to give them a call. They responded to my call in a timely manner, their technician arrived within the promised time range. I was glad that the problem was just a failed capacitor on the compressor, which the technician had on his truck. Overall I was very satisfied both with my dealings with their office, the technician and the repair.Our central AC suddenly stopped working. We had been dealing with another company, but I was not satisfied with them. I found Spring Home initially by a link on the AC manufacturer's website, but I was encouraged by the high ratings here to give them a call. They responded to my call in a timely manner, their technician arrived within the promised time range. I was glad that the problem was just a failed capacitor on the compressor, which the technician had on his truck. Overall I was very satisfied both with my dealings with their office, the technician and the repair.

Douglas

Heating & A/C

After hunting for about a year unsuccessfully to have someone come in to give us a cost estimate to replace our A/C and furnace, we found Spring Home. We placed a call without expecting a response, as this had been our experience to date with the other services we had contacted. Imagine our surprise when we got a call back from Terry, Spring Home's customer consultant, the same afternoon! Terry came to give us an estimate within 2 days and within the week, the work was completed, all within a day! Total turnaround time from the initial call to work completion was about a week and a half!! That's impressive!! The staff at Spring Home has been great with post follow up to ensure that everything is working well. Spring Home has my highest confidence and as such, I have rated the entire experience 10 stars!!

Nalini

Central Air Conditioner Service and Repair

I found Spring Home Heating on Homestars, as my Central A/C had quit working during the last hot week of the summer. Spring immediately arranged a service appointment, came and found and fixed the problem (shorted wire) and charged what I considered to be a very reasonable amount. I have now taken on an annual home heating service contract as a result with Spring.

Reg.Mcguire

Air Conditioner Insallation

Cy from Spring Home came over to provide us a quote on getting a new Air Conditioner. He was very courteous and informative with his quote. He did his review of the house and suggested what we needed with a very reasonable price. The next day, we decided to move forward with Spring Home and was able to quickly schedule a install very soon after. The 2 installers came on their schedule time and did a very efficient job. Will definitely work with Spring Home in the future!

Paul T.

Central Air Conditioner

I called 3 other h vac companies . Their service and knowledge was not even close to spring home . This company does exactly as they say ! They even responded to my problem 1 hour after I called them on a holiday and showed up to adress my situation . Thank you so much David Gordon

David Gordon

Installation of Air Conditioning Unit

From the person who answers the phone, to the salesman who arrives on site, to the two engineers that installed the unit - everyone was polite, knowledgeable and determined to provide good service. During the busiest time of year for them, they were able to work with my tight schedule. I would recommend them happily.

Alex Anderson

Gas-Fired Hot Water Tank Installation

We will give Spring Home Heating and Cooling 10 out of 10 only because they deserve top marks. Our satisfaction level kept on increasing as the job progressed. When we opened the cardboard box that the hot water tank came in we noticed a dent. It was nothing major however it wound up saving us $100 because Spring Home made their supplier give us that credit because of the little dent. The mechanics that they send to us worked quickly and efficiently. They left no mess behind for us to clean. They instructed us on how to use the new hot water tank. The BEST PART of this experience was knowing and seeing that the hot water tank that they brought us was not a "Home Depot", or call it a "Retail" special. Instead this tank was a John Wood commercial tank built for long lasting quality instead of built just for low price. Previously I had recommended Spring Home Heating and cooling to many of my friends because I had worked side by side with them on other jobs and was always impressed by their ways of doing business. I am now proud to say that we are also a very satisfied customers.

Jeffis@Bestway

Installation of Furnace, Tankless Water Heat and Central AC

I have waited several years before writing this review. Originally I chose Spring Home after interviewing several contractors. My impression was that they were very competent and had integrity. I am glad to say this is the case. The original installation was done in a single day by a large team working long hours in a small, challenging space. They made sure everything was working when they left, and cleaned up after themselves well. They have provided excellence maintenance service in the years since. Recently they dealt with a small issue arising from the installation, replacing a part and redoing a portion of the pipe, at no charge and without questioning their responsibility. The people at Spring Home are first rate. Special thanks to Cy, George, Tiger, Cheryl and Peter (and probably others).

Bruce

New Heating and Cooling System

We use HomeStars every time we require professional service and this time was no exception. When our AC stopped working we called 5 different providers including Spring Home Heating and Cooling Systems Inc. Of all 5 companies we compared, only Cy from Spring Home came the same day and took his time to review our existing situation and provide us with several options. Being the diligent shoppers we asked Cy several more questions (via email and phone) over several days and even had him come back to our house for another review of our choices. Every time Cy was professional, on time and a pleasure to deal with and never pushy. We finally realized that the right choice was to go with Spring Home. Now this is where we usually get nervous. Sales people work hard to get your business, but what will our installation experience be? To our pleasant surprise it was just as professional and on time. As promised their installers, Sam and Victor, arrived early and stayed until early evening to ensure that all the work was completed to code and our expectations. This included correcting some existing duct work that was incorrectly installed. The work was neat and clean, and we are very happy with all of it. We ended up replacing our A/C, furnace, humidifier and air purifier, all Lennox products. Our entire experience with everyone at Spring Home, including Cheryl, was consistent. This ensured us that we were working with professionals who treated us like their most important customer and I couldn’t ask for anything more. I know that if I require any more products or service with heating and cooling that I will not hesitate to call Spring Home. JOB WELL DONE!!!

Paul and Elsie

Mitsubishi Ductless AC

I had a great customer experience with this company recently. My previous AC wasn't working during a very hot period. Spring Home sent out a very patient and courteous sales professional to guide me through options. He went the extra mile to minimize interruption and to expediate the process. The installment team were also great! Not only were they patient, careful and considerate, they asked me to borrow a broom to sweep any dust! Spring Home has a great team! Thank you for making this a great customer experience!

Loretta
11/09/2015

A/C and Furnace Purchase and Installation

We found Spring Home at the end of our research and decided to meet with Cy to finalize our decision. He came the same day that we made the call. He was informative and not pushy. We felt he really cared about what our needs were and not pushing a product. Peter and his colleague came to do a difficult installation and were courteous and professional. We would highly recommend them! We had two small issues but they were resolved quickly.

Kiimberly Sangani

Two AC and one furnace

I contacted spring homes based on high rating on home stars. They absolutely lived up to this super high rating. Excellent service!!! Totally worth dealing with spring home over any other dealer.

 

Kash

Installation of Furnace, AC, Hot Water Tank and Wi-Fi Thermostat

pring Home Sales rep. (Cy) was easy to get a hold of and on visit thoroughly explained the differences between various air conditioner and furnace units. Once we selected the units, installation was prompt and very well done. The installers were courteous and units were well installed. Any questions we had were answered and the air conditioner unit functioned very well during recent heat wave. The furnace hasn't been running yet but install done well and furnace ordered (Lennox signature series) top quality. Impressed with the wireless thermostat we ordered with the units. We also ordered replacement water tank which was installed same time as the air conditioner and furnace units. Very satisfied with install and quality of all units. Would rate the whole process (sale, install & quality of the equipment) as 10 out of 10. Peter & Denise Wehr North York

Peter & Denise Wehr
24/08/2015

New Air Conditioner

My air conditioner was in need of service. Based on the positive reviews, I called Spring. A technician assessed the problem and we decided to replace the unit. Sam came to our home to discuss our options. Within a few days, a new unit was installed. They were efficient and cleaned up after themselves. They took pride in their work and took the time to ensure I was satisfied. About a week later, Cheryl made a follow up call to see if we had questions and if we were satisfied with the experience. 

Everyone I interacted with was very professional and responsive. We are very pleased with the service provided at every step of the process. I would use Spring Home Heating & Cooling again without hesitation. Highly recommend!

Serge

H/E Furnace and Air Conditioner

Although not the lowest price quote we go, they were most responsive and went to great detail to explain things. They looked after everything (removal of oil tank) and worked a Saturday of long weekend, just a few days after we signed order. Workers were prompt and efficient and cleaned up after themselves. They cam back for the second visit to finsih up small items and did something for us not on the quote. Pretty satisfied with these guys. (We called another dealer when we were looking and they said they couldn't compete with Spring..and recommended them as well :-))

Ed Bilewicz

Air Conditioner Install

After speaking with Terry this July and reading all the reviews on Homestars we were convinced that this is the best company to work with. They worked to get us the maximum rebate available and installed the unit perfectly. The workers were fast and clean. I would recommend this company to anyone.

Jeff Stephenson

H/E Furnace and Water Heater

Spring Home was recommended to me by a friend. Although they weren't the cheapest quote I got, they provided the best explanations and comfort level, and it seemed to me that their recommendations were based on what I needed and not just getting them the best sale. And when the day of the installation came, they were extremely prefossional. and they've followed up since. I feel that I've been taken care of.

A.

AC Installation

We are very happy with the services that we received from the initial diagnostic of what was wrong with out air conditioner to the consultation and installation of a new unit. The consultant was very informative and we did not feel pressured to purchase the air conditioner at the time of the consultation. The installation went smoothly and we were consulted as needed during the installation if there were any issues or concerns that needed to be addressed. I would recommend Spring Home to anyone who needs a new air conditioner. 

Liana & Clinton

Mitsubishi Ductless Air Conditioner

We are very happy hiring Spring Home Heating & Cooling Systems installing a ductless air conditioner in my small business recently.George and their technicians are knowledgeable and professional.This is the forth time we hire them for heating, air conditioners, water tank installation in different locations, Every project turned out perfect. Meanwhile, thank you, Peter, for your excellent job done.

James Li

Central Air Conditioner Installation

Great experience through the lifecycle of the project. Followup on the email was timely. The sales person we met with was friendly, a good communicator, had strong subject-matter expertise and didn't attempt a hard-sell. The installation staff came on time, finished on schedule, were professional and did a good job. Followup telephone calls/reminders by administrative staff throughout was excellent.

Jeff

Trane Home Furnace + AC Replacement

Professional Service, Great Products, upgraded coil, Installation went smooth, couldn't ask for anything more. Hopefully these products will last me another 24 years like my previous products. Will definitely recommend Spring Home Heating & Cooling. Thanks you.

Deven

AC Installation

We had our AC installed by Spring Home a few weeks ago. They did an awesome job recommending an AC model that is right for my home as well as with the installation. All and all, they were clear, professional and honest. I highly recommend this company.

Andrew
03/08/2015

Mitsubishi Ductless Heat Pump Installation

We have installed mitsubishi heat pump by spring home this summer at our townhouse. We found the company per Homestar as this is our big investment to reduce the monthly hydro bill and it was a great choice. The sales person CY came over for estimate and he was very informative. We had to wait for condo board approval so it took a while for decision to be made but he did not forget to followup with us. Installation took a day and Peter and his crew was very kind and professional. They try to make sure myself and kid do not feel uncomfortable in the installation process and left the house very clean.I received followup call from spring home couple times if everything is ok after installation was done. I am very satisfied with choosing spring home and will recommend to anyone. The mitsubishi heat pump is doing great job cooling our house and this unit is very quiet. I hope this unit work well for heating as well. Thank you.

Jamie Joo

Cooling System Problem

On the hottest day of this summer the blower on my furnace stopped working. The next morning I called Spring Home and was told that they can have a service man over in the afternoon. He came at 2o'clock and diagnosed that the capacitor on the motor had failed. He happened to have a spare in his truck. The job was done in half an hour. We were very pleased with the service.

Arne Randsalu

Major Installation of Gas Heating Furnace, Air Conditioning and Water Heater

Switched from very expensive electrical heating and water heater to gas heating for large 3 story house with 3 zones, as well as new air conditioning with 3 zones. Complex installation sone quickly, very neatly, and on schedule. System works beautifully. Very neat and professional work. Having had a house built for me in the past, and having had 2 houses remodeled previously, I can truthfully say that Spring Hones is among the very best contractors I have ever dealt with!

Sam

AC Repair

I had issues with my air conditioning, leaking, and no one seemed to be able address the problem correctly. Spring Home Heating & Cooling Systems Inc were professional and corrected the issues efficiently. They were upfront about costs and Tiger was awesome, explaining and providing information every step of the way. Thank You! I would highly recommend Spring Home Heating & Cooling Systems Inc.

 

O.A.
24/07/2015

AC Replacement

We want to express our deepest thanks and appreciation for your very valuable assistance in replacing our air conditioner recently. We are most grateful for your prompt attention, excellent and most professional service in providing us almost instant relief on such a hot weekend. This whole procedure was very positive, smooth and especially fast, thanks to your efforts on our behalf. Tiger and Peter were fantastic - worked so hard and non-stop, taking care of every detail in terrible heat. They were so kind, helpful and cheerful throughout despite the terrible conditions. Please convey our sincere thanks again to them from us. We are most pleased and totally satisfied with Spring Home and how you handle your customers - it is obvious that there is caring and commitment to providing outstanding service. For this we are most grateful and will gladly recommend your company to anyone requiring heating or cooling services. Sincere thanks again for your outstanding and high standards of service & workmanship!!

RS
22/07/2015

Mitsubishi Mr. Slim Ductless Air Conditioner

We had been putting off spending the money on a ductless air con unit for our bedroom... can only say, worth every penny! I got Spring Home's name from Homestars and from the get go they were hands down wonderful. The team of two arrived on time, explained everything and left our place spotless. Scored high in the customer service dept. as well with pre-appointment reminder, and after service follow up call. Would highly recommend this company for any of your HVAC needs.

Elaine
22/07/2015

Trane Air Conditioner & Furnace Installation

Cy gave me great advice and his team fitted the system quickly, tidyly and efficiently. This top of the range equipment is very quiet and very effective. An all round excellent service.

Chris Dutton

AC/Heating Maintenance Package

Bought the maintenance package to make sure both our AC and furnace were operating properly. Cheryl the sales rep was very good at return calls, booking appt that suited me and Tiger did a great job on site. Nothing bad to say about their service. Only wish I started using them years ago.

Vivian

New Trane Air Conditioner

From the start, I felt reassured that Spring Home was going to the company that I would select and did not need to shop around. When Sam called me, he was extremely professional and patiently explained all my options (cost vs. quality) and made me feel very comfortable that I was getting a quality product. The installation was arranged within 2 days. During the consultation, Sam advised us that our Neighbour may have damaged the coil to our furnace while they were doing work on their house and was super detail in his inspection before advising me of my options. Overall, the experience was relaxing and reassuring with a piece of mind that we were taken care of.

VL

New Lennox Air Conditioner Installation

I had my air conditioner installed by Spring Home and was very happy with their service. The technicians Wilson & Jonathan are very knowledgeable and patient. I'm very grateful that they have shared a lot of the maintenance & repair information with me.

Eric

HVAC Replacement

Thanks to spring home heating and cooling for an outstanding job start to finish. from our initial meeting at the home show, Cy Goh was knowledgeable and friendly about our new HVAC replacement. As owner, do your homework on HVAC systems so you can understand the product features. The install team was efficient and professional leaving the site clean. customer service follow up completes a great story. while not the cheapest, i did not feel comfortable with lesser cost contractors and am sure i would have been disappointed by not choosing spring home. spring home is here long term and doesn't fly by night.

Glenda Chris
06/07/2015

AC Repair

I used Spring Home Heating and Cooling for my home air conditioning unit and was so happy with them, that when the company I work at needed an air condition repair, I called them and they responded immediately. While we waited for a part to arrive, they did everything they could do get us through the wait. Impressively, they didn't charge us for the work that didn't produce results, rather we were only charged for the end result. I cannot praise this company enough.

Balsamdentaladmin

New Lennox Furnace and Air Conditioner

The sales agent showed up on time was provided me very good suggestions about where to place the units. He also gave the options for the Furnace and explained me the pros and cons of the different models available models. The installation team was very professional and arrived on time and they clearly communicated what they were going to do. When they were done, no one could notice that they installed a new furnace and AC unless I told them, everything was so clean. The team also checked with me couple of times later to check if the AC was working well and if I had any questions. I would recommend Spring Home for anyone looking for a new furnace or AC.

Krishna Kondath

Mitsubishi Ductless Heat Pump

This is an overdue review since we had a Mitsubishi Heat Pump installed by Spring Home Heating & Cooling earlier in May. We are 100% satisfied with the product and very thankful to Sam La for all his assistance and professionalism. Sam was extremely knowledgeable, friendly and helpful. He is a great listener and took the time to answer my numerous questions thoroughly. He was able to explain all that we needed to know to make an educated decision without being pushy. I cannot stand salespeople who put pressure to try to get you in and was very glad that Sam was not one of them. Sam enjoys helping people and he could tolerate my dog more than my dog could tolerate him (but my dog really doesn't like strangers). We were happy with the installation itself and only had a small concern that was resolved with a professional manner by Sam. Sam's follow-up was great and his work ethic is impeccable. Sam fulfilled all of his promises and I highly recommend him to anyone. We are truly delighted to have such an efficient and quiet system in our house. We can cool the house very accurately in no time, I just love it! We had a forced air furnace that was so noisy and making me cringe and I'm so glad I won't have to deal with it anymore! Well worth the investment. Time spent with you was time well spent. Thank you Sam and all the crew.

Caroline

Mitsubishi Ductless Air Conditioner Installation

- Good communication - Good work - Clean and fast I definitely recommend them to my friends. They were efficient and fast... Thanks for your work guys! Mat from the beaches

Mat
29/06/2015

Installation of Furnace, AC and Water Heater Units

A couple of months ago we purchased Lennox furnace, AC and water heater units from Spring Home Heating and Cooling Systems. Working with the Spring Home team was a streamlined worry free process. They were all professionals. I went to Spring Home's showroom to have a look at the units when I was trying to decide which ones to buy. Cy explained everything and was able to show me how technology has improved over the years. His excellent product and industry knowledge was impressive. He took the time to answer my detailed questions. Cheryl responded to our logistics questions quickly and in a friendly manner as we had to coordinate the install with some other contractors doing some work on our house. The installers - Peter, Victor and Wilson were very courteous and professional and got the job done in a day even though I had a few questions for them also. They left the basement much cleaner than it was before they arrived. We are also very happy with the units we purchased. They look good and function well. We did a lot of product research beforehand. We chose Spring Home to do business with because they had the right balance of professional people, quality product and after sales support. We did encounter other companies during our search but they were lacking in one or more of these areas. Spring Home had the complete package and that is why we went with them. A BIG Thank You to Spring Home for making some difficult decisions much easier. We look forward to their service in the future.

D.D.
28/06/2015

Installation of Lennox Furnace and AC

Our old furnace , air conditioner and the rental hot water tanker were installed more than 15 years , although they were still working good, but it really were the time to replace. Archie Liang,(Installs Coordinator, RONA Scarborough) recommended Spring Home Heating and Cooling Systems Inc. to me, and Sam came to my home to do the estimation and explanations. When I had made the decision,Spring Home Heating and Cooling Systems Inc.'s technicians team came to my place in time as scheduled and worked efficiently to replace the existing units. Their work was neat and professional, drop cloth covered the stairs to prevent scratches from moving the materials up and down, the work area was swept clean and free of debris, the old units were disposed. The paper work and thermostat unit was explained and instructed in detail. I am happy with the recommended new Lennox model.Thanks Sam! I would recommend Spring Home Heating and cooling Systems Inc. to anyone.

Louis

Ductless Air Conditioner Installation

I am happy to review Spring Home for Homestars. After interviewing several companies with regard to the installation of ductless air conditioning in my home, I found that Spring Home Heating and Cooling Systems had the best options for me. Nothing was too difficult for them to manage. They installed the unit on my roof and the second part of the unit in my bedroom with the utmost care, gave me precise operational instructions. The unit is very efficient and very quiet. Their staff are pleasant, helpful and fast. I would definitely recommend them to anyone who wishes to install ductless heating/cooling in their home.

C.C.

Mitsubishi Mr. Slim Ductless Installation

Our family used Spring Home Heating and Cooling Systems for installation of a Mitsubishi Mr. Slim AC/Heating unit. Overall, 5 stars on product knowledge, pricing and most importantly installation. Their team starting at reception, sales and technical consultant (Cy Goh) and both the installers were professional and friendly. Their pricing is competitive ( not the cheapest though), however, the installation team was simply outstanding. Their work was meticulous inside and outside the home to ensure proper function and esthetics. At no point were they " rushing " to the next job and cut corners to save on time and materials ( which inevitably costs more). Everything Cy and the install team promised was delivered and done right. The final decision to opt for Spring Home Heating and Cooling for our Mitsubishi MEQ Certification and the additional one year warranty that comes with the certification. 100% will call Spring Home for any HVAC issues in the future.

A.L.
11/06/2015

New AC and Furnace

We bought our new furnace and a/c from Spring Home and had it installed this past week. We were very happy with the service we received right from the beginning. Everything was done as was explained by the sales man, Cy, and the technicians that did the installation were courteous and neat from beginning to the end. We couldn’t have been more pleased. We would highly recommend Spring Home to anyone purchasing a new furnace and/or an a/c system.

Sam

AC Repair

Just want to say how friendly and quick the service was! They were very quick to to meet my demands and were definitely flexible. It was definitely a pleasure to have Tiger as our technician for Spring Home because not only did he give all his effort and time to make sure that my AC was repaired, he was very quick, knowledgeable and smart at his work. It felt as if he really cared about my problem getting fixed as soon as possible. It felt really nice to know that his primary aim was to help us! 

Without hesitation, I definitely recommend him to other people who are going to use this company.

Sama Jafari

Lennox AC and Installation

I left a email to their website and a guy named Bijan contacted me very soon. I didn't even see him in person and we made the deal. They are not on the cheap side. But not the most expensive either. As long as I am ready and called him back. He arranged the installation very fast. Peter and Sam came to do the installation. They are very professional. They didn't even have their lunches on that day. They worked very hard to make it done. Very pleased to make the deal with them. Will see whether the product can last. Time will tell. I have recommended them to my neighboughs.

Brian
15/05/2015

New AC Unit Installation

I saw some nice reviews about Spring Home Heating & Cooling and decided to give them a try as I was in the market to get an AC unit put in for my new home. Making an appointment was easy. Cheryl their receptionist took my information and said a salesman will call you back soon. Within an hour or so, a gentleman by the name of Cy called me right back. He seemed very knowledgeable and so we I decided to go to their showroom that evening and get further information. Once there, Cy was waiting already waiting. He asked me all my needs and then explained to me in detail as to what type of unit would suit my home. Their prices too are very competitive. To get the proper quote, he needed to visit my house. That same evening although it was pass 7pm, he came over even though I live 45min from his showroom. He once again went through all the procedures that will be taken by the tech if I was to go ahead and get the AC unit from him. he made me feel very comfortable as he knows what he is talking about and has extensive knowledge in this area. A week later as it was all booked through Cy, the tech came to my house as promised on time. They took their time and installed the Ac unit that I had bought. They too were very knowledgeable as they also knew what they were doing. After a few hours, they explained to me all that I needed to know about the unit and warranty stuff. They cleaned up and left. I am extremely satisfied that I went with them to install my AC unit and would recommend to anyone in the market looking for a AC or furnace unit or to even have it serviced.

Cyrus

Furnace A/C Replacement

Great service from start to finish from Spring Home. Cy is very knowledgeable and explained in detail the installation process. He was able to suggest a furnace/AC that would best suit our needs. He is very accessible via phone and is quick to respond and follow up. The installers were also very good - they were careful about not tracking in dirt and kept the area clean both during and after the installatiion. The office staff were also quick and efficient as well as friendly and followed up after the installation to ensure we were happy. The paperwork for the rebates were processed by them within 24 hours. Very happy with Spring Home and highly recommend them.

Bill

Mitsubishi Multi Zone Ductless Air Conditioner

A real pleasure dealing with Sam La of Spring Home Heating & Cooling. He was extremely knowledgeable , friendly and helpful. Sam understood and went to great efforts to meet the requirements of our Condominium Board. The installation crew were very respectful of both us and our property. They were concerned that they met all requirements and did the job in a professional manner. They left our property and our townhouse both inside and out clean and tidy. As Senior Citizens we can't say enough good about this Company and their staff. We would have no hesitation recommending Spring Home Heating & Cooling System Inc .

Bob & Pat

Ductless Air Conditioner

Spring Home Heating and Cooling was professional and helpful from the first phone call to them, to the work completed. Everyone was respectful of my home and the work was done exactly as I'd hoped. I will not hesitate to recommend them.

Maureen

Lennox Furnace Installation

My furnace was over 20 years old, so I've been expecting that I would have to replace it for quite a while. One cold January night, it stopped working, but I had a DE heating protection plan and they were able to get it restarted. In March, same problem (heat exchanger corroding and the rust clogging the pressure switch) and, again, the DE guys got it going (after a cold night without heat). I decided that it was finally time to replace. With the furnace working again (albeit temporarily), I did have the luxury to get DE, AtlasCare and Spring Home in to quote on the replacement and I was not be under pressure to make a quick/expensive decision. I had not heard of Spring Home previously, but one of my wife's friends had used them and was very pleased, so I called them. Bijan from Spring Home was terrific and came by the same day I called. He also provided the best quote (and there were no games or back-and-forth on pricing like the other guys). I actually got a slightly larger unit than Bijan suggested so there was no steering me to the most expensive model. Also, the Lennox furnace I got seems to be better quality (and rated higher by Consumers Reports) than the York and Amana models that were being offered by the other guys. The time between making the decision and installation was a few days, but I wasn't in a rush (and Bijan mentioned that no heat customers could get installation sometimes the next day). In any event, the installers (I've forgotten their names right now!) did a great job. Everything was neat and tidy, no mess left, all duct work was neatly done, new intake and exhaust pipes neatly installed, drainage hoses nicely angled and secured and they took time to show me what they did and explain how things work. Took about 5 or 6 hours from start to finish. They also started the paper work for the OPA rebate and followed up afterwards to make sure that the furnace was working ok. In conclusion, I was very, very impressed by Spring Home and would absolutely recommend using them without any reservations whatsoever.

Stu

Lennox HRV Installation

Our old HRV came to an end. We had Spring Home install our furnace and air conditioner last year and were very happy with them so we had them install a new Lennox HRV. We are extremely happy with how they handled this installation as well. Wilson and Randy did a great job. Thanks guys.

Jack,

Furnace & Air Conditioner Replacement

Cy was our saviour! Our 30 year old furnace died on a freezing cold Friday night. We sent Cy a SOS email expecting a response on Monday. But Cy responded right away and braved the snow storm Saturday morning to come to our house in Durham Region. He even offered to bring portable heaters for us from his Markham office, which required him to make the extra trip in the opposite direction. Our new furnace was professionally installed first thing Monday morning and we were toasty warm again.Without any prompt from us, Shirley in the office started the energy rebate process immediately after the installation. Our government rebate application was approved almost immediately. Very caring and professional company with excellent staff. Keep up the good work! HIGHLY RECOMMENDED!

Eva Chen

HRV Installation

Our old HRV came to an end. We had Spring Home install our furnace and air conditioner last year and were very happy with them so we had them install a new Lennox HRV. We are extremely happy with how they handled this installation as well. Wilson and Randy did a great job. Thanks guys.

March 27th, 2015|March 27th, 2015|Jack
07/04/2020

Furnace Repair

Attention (new) homeowners. If you are looking for a heating/cooling company that you can be comfortable with - - - go for Spring Home! Our furnace broke down and after searching in the internet, talking to at least 8 other companies, I decided to work with Spring Home. From the very first interaction with their installation and service manager via email, you already get the feeling that they know their work and that they are sincere. I say this because even via email, they were already giving me an initial assessment of what the problem may be, and not just pushing to replace my furnace with a new one. They also reply immediately and even late at night. Then once I called their customer service (Cheryl) she was also very accommodating. Explaining to me in detail what the next steps are and was very nice to talk to. Then the day before my technician was scheduled to arrive, I spoke to the installation and service guy I was emailing with and also took the time to explain to me what to expect during the diagnosis and assured me that they will first try to repair the furnace and wont suggest to replace if it is not needed yet. Then today, Tiger, the service tech, came on time and looked very professional and you know he is an expert just by the way he checked and worked on my furnace. He was also answering all my questions and more importantly, in the end, my furnace is now working!!! To top it all off, I just found out that the service and installation manager I was emailing, texting, and talking to over the phone, was the owner himself! I am not surprised that this company is really about customer satisfaction. Will definitely work with them again in the future. I am now even thinking when to schedule their next visit for furnace and AC maintenance. Again, I highly recommend this company. If you are looking for a heating/cooling company that really provides value and great customer service... call Spring Home!!! 

Christopher

Furnace and Water Heater Replacement

A few weeks back, I dropped into my neighbour’s place. It was a cold morning, about -21C, and her furnace had been out for just over a day. She explained to me that she had contacted her gas supplier who had put her in touch with a furnace company. A repair person had arrived shortly thereafter, but he did not have the parts required for a repair. He ordered up the parts, estimated the cost of repair to be approximately $300, in addition to the $125 call-out fee she'd already paid, and also arranged for a salesperson to come give her a price for a new furnace. Some of the things my neighbour said did not seem quite right and I suggested she contact Cy at Spring Home Heating for a second opinion. She was a little reluctant to contact anyone one else, so I called Cy and asked if he’d be able to come over that day if needed. He said he’d find a way to fit us in and also asked if my neighbour needed any extra heaters to tide her over. Well, I stayed with my neighbour until the first estimator had come and gone. His estimate seemed a bit high and his recommendations did not sound quite right. I spoke to my neighbour and managed to talk her into letting Cy come over. He was there within 2 hours with electric heaters in case they were needed. I showed Cy around the furnace room and discussed the situation. The failed furnace was 50 years old. The cold air return had been partially crushed, the exhaust stack was flimsily attached to the chimney. On top of that, there was a 9-year-old water heater that had been placed tightly against the old furnace. The pipes and exhaust to and from the water heater looked like a jigsaw puzzle. The exhaust stack was actually connected to the same stack as the furnace and looked ready to fall off. Cy and I then went back upstairs to discuss the situation with the owner. The original estimator had said the water heater would be moved at no cost using existing material. The water heater as installed, however, did not meet code. Intake and exhaust stacks would have to be changed. Cy took that into account, suggested a complete change of water heater companies. He also suggested a larger furnace than the first estimator, something I had asked the first company about. He left about an hour or so after his arrival and left the electric heaters behind, no strings attached. My neighbour was still thinking about paying for the repair and waiting a few months before using the first company to do the replacement. However, as we reviewed the quotes and recommendations, she decided that Spring was the way to go. Better furnace, new rental water heater, guaranteed next day installation, all for a lower price. More importantly, Cy had done a thorough job assessing the situation and my neighbour was confident there’d be no hidden expenses. Next day, Randy and Wilson showed up. Wilson had done an install at my home the year before and I was pleased to see him. I have yet to meet anyone at Spring who has not been great. The two of them introduced themselves to my neighbour, explained what would happen, laid out a bunch of protective cloths and got to work. My neighbour really appreciated their hard work and repeatedly told me how nice they were. The install wasn’t easy. Randy and Wilson started at 10 and wound up at about 8 that evening. By the time they were done, my neighbour not only had great new furnace and water heater, she also had a lot more space in her furnace room now that the plumbing jigsaw had been removed. The install looked very professional. Randy and Wilson then ran us through the paperwork. That is when the only glitch occurred. The contract for the water heater rental did not seem quite right. I recommended that my neighbour not sign until that bit was checked out. Next day we spoke to Cheryl at Spring Home Heating. She listened to our concerns, looked into them, explained exactly what was occurring with the rental and basically made everything right. That was important because my neighbour is on a fixed income and cannot afford surprises. Rest assured, she did not get any surprises and she has nothing but good things to say about Cy, Wilson, Randy, Cheryl and the whole team at Spring. I have used Spring and have recommended Spring to friends and neighbours. Spring gives good advice, does great work and is competitive on price. To Cy, Cheryl and everyone at Spring, Thank You.

Gene

New Furance and AC

Great experience from start to finish. Bijan took the time to assess our requirements, answer our questions and gave us a very honest assessment of our needs compared to the other companies that quoted, and pricing was still very competitive. Peter and Victor did an excellent install, going above and beyond our expectations (capped chimney, raised copper piping to avoid outside water leaking into house, explained everything they did). The area was left cleaner than we they got there! We will definitely be recommending Spring Home for anyone's HVAC needs.

Sean & Jodi McWhinnie

Trane Furnace Installation

We purchased a top of the line Trane furnace. The installation was flawless. They also helped us with our existing humidifier operation. Might not be the least expensive (we can't afford to buy the cheapest) but they took care of everything and we have appreciated the service and the furnace performance this hard winter. Zero problems.

Gary Armstrong

A/C Replacement

This past year I chose Spring Home to replace our ancient furnace and install a new central air conditioner. From the sales staff to the installers and technicians, I found their approach refreshing. The Lennox equipment was competitively priced and the demolition and reinstallation well thought out. I have no problem welcoming Spring Home back to do the yearly maintenance on the new units. I would, and have, recommended Spring Home to others.

DJE
07/03/2015

New Lennox Furnace Installation

Our furnace started making noise so we called Spring Home. The technician arrived in the afternoon and found the fan is broken. He suggested us to replace the 30 years old furnace and we felt it's the best solution. Then he provided a few high efficiency models per the house size and we chose the Lennox. The installation was booked on next day since it's quite late at that moment so he brought us two heaters in case. The installers arrived before 9:00 am next morning. They are very friendly and knowledgeable. Since it's a heavy snow day, they helped us clean the walk way to the side door before moving the furnace to basement. The installation is very professional, neat and clean. The furnace has been running very well for a couple of weeks and it's very quiet. I definitely will choose Spring Home next time to help us replace the air conditioner and recommend it to anyone who needs either new heating cooling devices or service.

Sean Wu

New Hot Water Heater & 70′ Gas Pipe Installation

We bought the John wood water heater based on the recommendation from Jack at Spring Home Heating & Cooling. Jack is very knowledgeable, did not pressure us in any way. The installation experience is again nice and smooth. Wilson and Peter delivered the job in a professional way while Shirley is always reachable from the Back office coordinating the whole precess. The whole team is very customer oriented and able to resolve all the issues in time. Very nice company to deal with. We will not hesitate to contact them again when we need new furnaces.--Also thanks to Cheryl for the excellent customer service. 

Grace
23/03/2015

Furnace Installation

Excellent services. The professional engineer explained all details for the new device before and after installation. One month later, I had a question and called back, got satisfied answer immediately.

Peter Zhao

Furnace and A/C Replacement

We contacted Springhome to replace the old and noisy furnace and air-conditioner for us. The initial assessment and the implementation of the furnace and air-conditioning unit were both handled professionally. The Lennox furnace is so quiet that we hardly notice it is running. Looking forward to seeing how the air-conditioner performs in summer!

Andy Fung

Furnace Installation

When my furnace was red-tagged on the coldest day of the year, I knew nothing about furnaces but after some research I discovered that you could buy the best furnace on the market and it would be useless without professional installers doing their job. Of course, in getting quotes, you meet the salesmen versus the installers so it’s a difficult decision and a bit of a leap of faith. I chose Spring Home because of previous reviews and I’m glad I did. Wilson and Jesus were the installers. They were polite, knowledgable and extraordinarily competent. The space they had to work in is small and the HVAC venting and intake was complicated. They worked diligently throughout the day ensuring an effective install that met code. After a long day they then took the time to walk me through their work, cheerfully explain the new features, the changes they made and what I could expect. My Enbridge bill just came in after the first month of using the new furnace. Usage was down 60% and the weather was 10% colder. THANK YOU Wilson and Jesus and Spring Home.

DB

Lennox Furnace Installation

Another Great Service from Spring Home. Jack was very Helpful and had our furnace installed professionally in very short time. We will use him again in future. Great price and service.

Dan
16/02/2015

Water Heater Installation

We contacted Bijan for a quote to install a new water heater. He was prompt in responding and arrived a few days later to assess the job to be done. The communication via phone and email was great! Randy and Jesus arrived for the installation at the agreed time. Our water heater is located in a very confined area and they both worked very professionally to complete a very challenging installation. Randy went through a quick check list about our new heater. We were very pleased with our experience with Spring Home! Job well done!

EB
11/02/2015

Furnace Installation

We knew we needed a new furnace and so we got three quotes from different companies. After speaking with someone from Spring Home, we went with them. Everyone at the company was very nice to deal with. The team that showed up to instal was very efficient, knowledgeable and friendly. We have had a very positive experience with this company.

Ann Ross
28/01/2015

Furnace Replacement

Our old furnace was installed 1988, although it was the 1st generation of high efficiency furnace by Lennox, it really was the time to replace. Spring Home Heating and Cooling technicians came and worked efficiently to replace the unit, and along the way, helped me adjust the gas line so I had more room in my broiler room. Their work was neat and focused, drop cloth covered the stairs to prevent scratches from moving furnaces up and down, the work area was swept clean and free of debris, old furnace was disposed. The paper work and thermostat unit was explained and instructed in detail. I am very happy with the recommended new Lennox model. I would recommend Spring Home Heating and Cooling to anyone.

Connie Zhou
30/01/2015

Furnace, A/C Replacement in Sun Room

Cy was great to work with and very informative. He offered me a range of options for my heating/cooling issues in our sunroom. His installers were polite, efficient and very clean. Absolutely no issues at all I would recommend this company highly.

Kelly

Furnace Repair

Our furnace was making a strange noise when running, and during the extreme cold weather. Spring Home Heating & Cooling was able to to send someone in the day I call and diagnose the problem and gave us options on what we could do. Very professional and pleasant. They followed up the next day with a quote for the repairs, which was very timely.

Mark

Furnace Installation

Our furnace broke down just before leaving for a two week trip. I was able to get Spring Home to come take a look at the furnace within a couple hours (on a Saturday morning) as my brother had used them for service in the past and had a good experience. When the service tech visited, we determined that I would be better off replacing the furnace as our existing furnace was very old. Spring Home was very accomodative given we were going to be out of town, and they were able to coordinate with a relative of mine during the installation. Communication was prompt and clear, and the quote they provided clearly laid out what I would be paying, with no suprises. Overall, it was a great experience. I will likely be replacing my air conditioning unit in the future and will likely be choosing Spring Home again. I would certainly recommend their services.

Rob

Furnace Replacement

Recently we had to decide on whether to repair or replace our 17 year old Lennox furnace. We called in a few companies including Spring Home. The same day we called, Cy came out to give us a quote and was very helpful in getting us scheduled in quickly. The next morning ( Sunday ). The installers were organized and good communicators, explaining what they were doing. After the installers left, the place was as clean as before they came in. Great job ๐Ÿ™‚

ECN

Furnace and A/C Installation

My husband was searching for a company that will install our furnace and browsing through the internet he found Spring Home and right there and there he decided to contact Spring Home. The receptionist was very polite and very helpful. We requested for a salesman to come over to the house. So someone came the next day and he was very knowledgeable about the product he was offering us that will fit our budget, right size for our home and other things. We therefore agreed to go on with the furnace installation. The installer was also very nice and they did a great job. We are satisfied the way they worked until finally we decided to change our AC as well. So with the help of the salesperson, we again made a deal and in no time they installed our new AC. Again, they did a great job and we are satisfied. We would love to refer Spring Home to our friends. Hope you will continue helping people and continue doing a great job.

Chona

Furnace Maintenance

I needed my furnace to be checked and tuned up if necessary. After having a bad experience with another HVAC company I decided to give Spring Home Heating & Cooling Systems Inc. a try. I made the appointment and noticed right away that the customer service provided was better than some of the other HVAC companies I have dealt with. The service tech arrived and did everything as expected. The good customer service was consistent even after the appointment with followup from the head office. I would recommend this company to others.

Alan F.
11/01/2015

Furnace Installation

During the coldest day of the year (so far) my husband and I found ourselves needing a new furnace. We searched online and found great reviews with Spring Home and decided to get a quote from them. What made them stand out was their customer service. Technicians Randy and Victor set up our furnace the next day and very efficiently. They took the time to ensure I understood what had been done and answered all my questions. Great service.

Sofie

Furnace Repair

Woke up to a frigid house on one of the coldest days of the year. Called Spring Home and they sent a technician right away and didn't even charge extra for an emergency call. He diagnosed a broken ignitor and had me fixed up and with heat again that day. I was very pleased with the speed of service and fair price.

Wendy

Furnace, A/C, Gas Pipe and Condinsate Pump Installation

I originally contacted Spring Home based on reviews from Home Stars. My husband and I were thinking about hiring a different company and simply wanted a second quote. Sam La came by, had a thorough look around and sent me a quote which was very clear, professional and turned out to be more reasonable and comprehensive than the quote we had previously received. Sam took a lot of time explaining the various systems and making recommendations. We were converting from an oil furnace/oil tank and didn't even have a gas line. Sam not only contacted Enbridge for us, but he also filled out the application and advocated for us when we found out that there was going to be construction on the street due to sewer upgrades. He followed through, was always available to answer questions and arranged for Amosite to remove the oil tank and furnace. They were a great recommendation. When we were finally ready, it was January and we managed to hit the coldest day of the year to run out of oil. Sam arranged for the instal on two days notice! Sam also arranged for us to have 2 electric heaters during the instal day. We were really delighted with the team - Tiger, Victor and Wilson managed to connect the gas line, instal the furnace, pump, thermostat and AC in one day! The work is excellent and all the pipes, ducts and lines look impeccable. They also cleaned and swept the area thoroughly. I was impressed when Tiger showed me how the whole system worked, where each line was going and how they were able to work around what was already there. TIger even stayed around to speak with the gas inspector, who arrived just after 8 PM. The inspector took until well past 10 PM and during that time Tiger patiently answered all of his questions. Tiger even returned the following day to ensure the furnace was working properly. The team from Spring Home were professional and a pleasure to work with. We are really happy with our Lennox modulating gas furnace. I highly recommend Spring Home!

Fern

Furnace and A/C Replacement

Had my furnace replaced and added AC. Cy came out to give me a quote and was very helpful in getting us scheduled in quickly. The installers were organized and good communicators, explaining what they were doing. Great job ๐Ÿ™‚

Max

Furnace, A/C and Water Heater Replacement

We're really happy with our SpringHome experience. It started with Jack spending a lot of time during the initial quoting period making sure that the planned work would satisfy our needs given some tough spatial requirements. Once we decided to go ahead, George and his team were fantastic and worked really hard to get our heat/water running again ASAP and ensure that no space was wasted. They even spent much more time than I expected on some totally unrelated work that they did without charge. Some minor cleanup work had to be left incomplete after the initial 2-day install was finished (partly because they worked past 10pm both days, and partly because a needed part had to be obtained), but even that was scheduled & completed within days. This was seriously the best renovation experience I've ever had. Thanks again guys!

Devin

Furnace Replacement

Spring Home did a totally professional job, they did it fast and they were a pleasure to deal with. At 2am the night before New Years Eve a furnace blew at our income property. We were facing a holiday with no heat for 5 people with temperatures around -6. Cy from Spring Home called me right back by 9:30am and had a technician at the house within 2 hours. He thoroughly inspected the basement and by 3pm that day we had a crew at the house installing a high efficiency furnace. It was a hard job - low ceilings, tight spaces and almost no place to vent. In the end, the expected 5 hour job took 3 hours longer than that, but Cy and his team stuck with their quote and didn't raise prices. They left to celebrate the new year at about 11pm and we could finally relax and enjoy ours. I would use them again in a heartbeat.

Jennifer
06/01/2015

Furnace Installation

We had to replace our furnace because parts for it were no longer available. After getting a number of quotes from different heating contractors, we decided to use Spring Home Heating and Cooling. From the start to finish we were very satisfied with the very professional manner Cy Goh presented information on the furnace. He answered all our questions and quoted on a number of furnaces that he felt would best meet our needs. As it turned out his quotes were the most reasonable of all the contractors we contacted. Spring home installed our furnace within the week and their installers, Randy and Jesus were equally professional. The worked very hard removed the old furnace and cleaned up our basement area exceptionally well. Before leaving they explained the various parts of the new furnace and went over the warranty and maintenance requirements with us. Like Cy they were very knowledgeable. We could not get over how much warmer our house is! Being in our home for nearly 40 years it has never been as comfortable as it is now. That was a bonus in itself and the furnace we installed was a mid range efficiency delivering 96% efficiency. We are very pleased with spring Home and would not hesitate to recommend them. Thanks so much to all for your excellence service! Michael D

Michael D

Furnace Installation

We recently had a new Lennox furnace installed in our house by Spring Home in November 2014. I was impressed that Spring Home sent a representative over the same day that I called and had an installer at my house the next day. This was after I had phoned two other local companies and they told me that I had to wait for a few days until someone was available to see me (even though we were experiencing below zero temperatures and my home was without heat). Each person that I dealt with at Spring Home was very professional and had a "client first" attitude. I would highly recommend this company to anyone who needs their furnace repaired or replaced.

Decor Junkie
02/01/2015

Furnace Repair and Replacement

Our family had a string of health emergencies that made it a very exciting end of the year and just to make things all the more interesting we had two furnace break down at the same time, while I was 'ping ponging' between two hospitals. We had to replace an old furnace and repair of another furnace all within days of each other and right in of the medical emergencies. Thank fully we found out about Spring Home Heating & Cooling Systems Inc from a close friend. I found out another mutual friend was also very satisfied with the amazing job done by the staff at Spring Home Heating & Cooling. Right from the initial conversation to the final installation, everything was handled in a very polite, friendly and professional manner. I did not feel like they were simply trying to get more business, but that they cared about our family concerns and furnace needs during the first stretch of cold weather in the GTA (Greater Toronto Area). The furnace that was replace was done superbly and the new furnace is less half the size, a fraction of the weight and very quiet and efficient. The original furnace was extremely heavy and installation crew got a good workout removing it and it was done very carefully without damaging any of our new flooring or walls. The installation crew was very friendly and courteous. They even repaired the poor furnace ducts installed with the old furnace unit. The ducts were not secured or fastened and fell as soon as the original furnace was moved (I couldn't believe the poor workmanship by the people who installed the original furnace). Thankfully nobody was hurt. The ducts were properly fastened and the needed additional duct work was added. The crew took careful consideration in installing the new exhaust pipes out of the home. The Spring Home Heating & Cooling Systems Inc did a meticulous job making sure the new hardwood floors were not damaged and cleaned up everything afterwards. Amazing job! The other furnace that needed repairs also needed specific parts to be replaced. During the initial visit the repairman was able to get the furnace working at the low stage/level and order the new pressure switch and exhaust blower needed to run at the high stage/level (we have a two-stage furnace). The parts arrived quickly and the job was completed without any issues. Spring Home Heating & Cooling Systems Inc is a company that I would highly recommend to anyone who wants an amazing job done and deal with honest, friendly people at a competitive price! Thank you Spring Home Heating & Cooling Systems Inc for your amazing work and sincere concerns, I will not hesitate to contact you again in the futures if necessary. Hopefully it will not be necessary any time soon as we have another old furnace that will eventually need to be replaced. Thankfully I have the peace of mind knowing who to contact for a prompt, reliable and superb job!

Ben Yim
29/12/2014

Furnace, A/C and Duct Work Installation

We replaced our furnace and air conditioning system in October, 2014. We had contacted multiple contractors, spending a great deal of time speaking with each one to fully understand the product and service we would be getting. My wife is quite particular and careful when it comes to doing projects like this. After speaking to Cy at Spring Home, we were impressed with his technical knowledge and patience. I had a lot of questions...and my wife had even more. I had multiple follow up calls with him, and he was very patient in answering all our questions. Furthermore, we found his pricing was the fairest of all the quotes we got. The technicians who did the work that day were very polite and hardworking. After they finished the job, they diligently cleaned up the area, and patiently explained what they did and the required maintenance. Cy followed up afterwards to ensure we were happy with everything. A couple of months later, we decided to change our ductwork in the basement. The first person we thought of was Cy. This time, we didn't even bother getting multiple quotes since we were very pleased with the work Spring Home did on the furnace and A/C Cy sent George to give us the quote. Again, we were very impressed with George's knowledge and patience with all our questions. We just can't say enough about how pleased we are with the work they did. Great price and great service; we couldn't ask for anything more.

Louis

Ductless Heat Pump Installation

Exceptionally knowledgeable sales staff and extremely courteous and helpful installation staff. They were not the lowest [rice but were much clearer with respect to the product to be installed and very professional. We would certainly recommend and will use again.

Rebecca

Lennox Furnace Installation

We had a 20+ years old furnace coming to the end of its life. After some study, we've decided to contact Spring Home Heating & Cooling Systems Inc. and a couple of other companies for a free estimate. Spring Home provided the most detailed information which convinced me they are competent and my husband and I felt comfortable. Spring Home installed a Lennox furnace with ithermostat a couple of months ago. It works well, and operates quietly as they explained to us. Good job Spring Home.

SY

Furnace, A/C and Humidifier Installation

I needed to replace a furnace that was turning 30 years old and an A/C that wasn't much younger. I found Spring through a search I did on Home Stars; I was very impressed by all the positive reviews and high ratings so I requested a consultation. Cy came to the house and was very polite, knowledgeable and informative. Not at all pushy. In the end Spring did the installation and we are very pleased with the results. All the staff at Spring are kind and professional. I'm happy that all of the positive comments posted about this company ended up being true!

Diane

Furnace and A/C Replacement

Furnace needed to be replaced and decided to do AC at same time. Got quotes from 5 different companies. The 2 top rated Homestars companies came out on top. A Lennox furnace and AC system was selected. In the end, Spring Home ended up being the cheapest. Installation team was excellent. Already received the Govt and Mfg rebates - making the cost of the replacement even better.

JC
22/12/2014

Furnace, A/C, Hot Water Heater Replacement

I would like to thank Spring Home Heating and Cooling for a job well done. My Furnace, A/C and Hot Water Heater was over 20 years old and due for replacement. I received several quotes, but was really impressed with the detailed quote from Sam La. Sam took the measurements of my house and e-mailed me the quote the next day, itemizing each item in detail. I needed some clarification, Sam took the time to clarify all the questions to my satisfaction. The work was scheduled for Dec 2, 2014. The technicians Randy Ng and his crew were at my door step, right on time. They were very professional and courteous. They worked the entire day and left my place neat and tidy when they finished. I was really impressed with the workmanship and professionalism from start to finish. I will be happy to recommend Spring Home Heating and Cooling for any HVAC work.

Spestonji

Boiler and Furnace Maintenance

We had a lot of difficulty finding a person to maintain our boiler. Spring Home was knowledgeable, informative, thorough and professional. Tiger knew every part of the boiler furnace and checked it thoroughly. When we asked him about a condensation problem we were having, he checked the exhaust temp and made some suggestions. We were very impressed that he knew more about our boiler than we did. That wasn't often the case lately. My husband was impressed that he didn't put the fear in us. We have an old boiler and have many more renovations to do before it. Thanks again Spring Home. We will see you next fall.

Lizz
10/12/2014

Furnace Replacement

We went with Spring Home to replace our old furnace. They were recommended by 2 friends who had very good experiences with this company. I also got 2 other quotes and Spring Home was very competitively priced along with my friends recommendations, it was an easy decision to go with them. Cy was easy to deal with from a sales perspective and was very informative in assisting us make our decision on the furnace. He contacted me the same day I called to inquire and visited our home that night. Within a few days of deciding, Victor and Wilson showed up within the time specified and were very efficient in taking out our old furnace and installing the new one including replacing the exhaust pipes. Everything went very smoothly and they took the time to make sure I was happy with the install and demonstrated how to use the thermostat. We barely even notice that it is on, it is very quiet and like the fact we can control the thermostat remotely. We will definitely keep Spring Home in mind for our future HVAC needs.

Kel

Lennox Furnace Installation

On Saturday, the old furnace died, and died hard in our detached home (2000 sq ft) in an old Toronto neighborhood. It was cold outside, and I had only a couple space heaters, with two young kids at home, so... I had to solve this situation quickly and in a way that left me with no regrets. I searched the Web for the company with the best reviews. Found this HomeStars site, and saw Spring Home there at the top. I read many reviews, then went and looked at their Web site. I phoned them, and "Cy" the sales rep called me right back, gave me an estimate over the phone, talked in terms that made sense, and said he could come out that afternoon. We met. I liked what he had to say, and agreed to a good Lennox furnace at what I am now told (by my neighbor the HVAC guy) was a very good price. The next day, as agreed, two young men - Wilson and Victor - showed up early - extremely competent, friendly and business-like. In 6 hours they did all the work: took out the old unit, checked all drains, replaced all hoses, put in new vents, built out the ductwork, tested thoroughly, then cleaned up. When they were done, they explained everything to me and I gave them a cheque without any regrets. My house is heating up as I type these words, and the kids are just about due home from school.

James D Slotta

A/C Installation

Our old AC stopped working during summer. We picked three companies with highest ratings in HomeStars to call and to quote. Finally we chose Springhome as our final choice based on the following reasons: 1. Springhome answered our call within 24 hours. 2. Springhome's comfort consultant Jack visit us within 24 hours after our first call. 3. Jack gave us a very reasonable quote and explained the detail installation process/plan. 4. The professional service Jack provided made us believe Springhome is one of the top AC dealers and Springhome can gave us the professional service we were looking for. The installation service provided five days later proved that we made the right decision. Springhome's technicians Amir and Allen came to our home to installed the new AC. It took them less than a day to finish the work. Both of them are very experienced. They not only installed the new AC set, but also flushed the existing line set without breaking ceiling, made/installed new wall bracket and vent. At the end , they even cleaned the work area through. Springhome provided us a great installation service and we are very satisfy and appreciate their work. If anyone is looking for AC installation service, we highly recommend SpringHome. Thank you!

Richard Cai

Furnace and A/C Replacement

After reading several glowing reports on Spring Home Heating and Cooling, we made an appointment for an estimate to replace our original 20 plus year old Lennox furnace and air conditioning units .Enter Cy Goh,of Spring Home, a very pleasant, punctual and product savvy individual who gave us several choices on Lennox, spent over two hours with us detailing all aspects of our future investment. Tried another estimate from a large contractor locally in the Durham area, but they could or would not match Spring Home Pricing. Not even close. Installation was performed on October 27,2014 by Victor and Jesus. who spent almost twelve hours in our home.They were polite, efficient and left the work area spotless. All work was explained in detail, giving us clear instructions on operation of the air cleaning, and WiFi control systems. Long live Spring Home!!!

Maris
04/12/2014

Furnace and A/C Installation

No doubt, we chose Springhome again for our new purchased house. As usual, Springhome provided the perfect service. Technician Tiger and Peter arrived on time, and covered the floor fully with the blankets to keep the house clean. Before the installation, they went through each major step with us. My husband is a very detail-oriented person, but they were very patient and explained all his concerns clearly. I have to say, we were very impressed even before they started work. The installation was excellent. The two technicians were very professional and efficient. They knew what to do and had an attitude providing the best service. After the installation, they cleaned up the entire work area carefully, just like cleaning their own houses. In general, we were very satisfied with the service quality. We will highly recommend Springhome to all our friends!

Michelle Fang
03/12/2014

Furnace, A/C and Hot Water Tank Installation

My old furnace was working fine but was entering its 21st year so it was only a matter of time before it would cause a serious problem. That, plus the available rebates and the fact that new furnaces are so much more efficient made me decide to replace it before the winter started. I received quotes from two other companies that sounded good but whose reputation, based on available reviews here and on other sites, were less than stellar. I then came cross Spring Home and they quoted me an excellent price and warranty and so I decided to go ahead with a new furnace, air conditioner and even a bigger water heater to replace the old Direct Energy rental unit. Right from the get-go it felt like they were a truly customer oriented company. As others have said, Cheryl is a joy to deal with, always willing to help and explain things that need explaining. The installation took a day and was finished professionally. They covered the floors and stairs and cleaned up thoroughly after the job was done. The only problem was with my Aprilaire steam humidifier which was not yet on when the installation took place. When I did have to turn it on it did not cause the furnace blower to come on when the humidifier did and steam in the duct work without the blower on is a bad idea. After a technical investigation on how to best integrate the humidifier with the new furnace, Ali came and set up the humidifier to be controlled by the iComfort thermostat rather than the Aprilaire supplied humidity control unit. It works like a charm now. If you are looking for a HVAC company where customer service is still alive, I strongly suggest you look into Spring Home.

Happy Customer

HRV Installation

After receiving quotes from 3 different companies, I purchased a Heat Recovery Ventilator from Sam, who was very helpful and knowledgeable. The installation was very professional, with stairs and flooring covered, and everything cleaned up afterwards. Randy answered all my questions and reviewed all installation steps with me beforehand. And Kim followed up a few days later, to ensure that everything was satisfactory.

S

Furnace, A/C, Boiler Installation

Spring Home helped to replace the furnace, air condition and water boiler for us this summer. The work was completed very professionally, and at the time extremely efficiently. All the installation finished on the same day, and the results are impeccable. The price is reasonable. I will always highly recommend Spring Home.

Rong

Furnace Service

I wanted to take a minute to recap what a great experience I had with Spring Home Heating & Cooling Systems and how they saved me $3,000!!! I originally called a local HVAC company who did “free estimates” – big mistake. The technician arrived while I was at work and my wife was home to take the appointment. We needed to have the A/C serviced before closing the sale of our house in a week. He advised that the air conditioner was fine but took the liberty of checking out my furnace without asking me. He then called and advised he red flagged (gas would be shut off to my house if not corrected) my furnace stating that the CO2 reading was way too high and unsafe at 52ppm’s. He suggested I buy a new furnace from him ASAP to complete the sale of my home. I didn’t agree originally and he called me 3 times to try and get the sale. I almost forked over the cash but just had a bad feeling about the whole thing and luckily decided to shell out money for a second opinion. I found Spring Home Heating after carefully checking reviews and they professional from the start. Cheryl not only spent hours discussing the situation with me before I even paid them a dime but also provided me with information that stopped me from buying a new furnace. She was able to dispatch a technician before my close date and he was able to adjust valves (which I’m sure the original technician set that way) to bring the reading down to 0ppm’s!! The furnace was fine and they saved me from a a mistake that would have cost our family $3,000!! I’ve since disputed with MasterCard and have been refunded the $150 the original technician charged me. I would STONGLY recommend Spring Home & Heating Systems Inc. to anyone that would like to work with a company that is honest, customer service centric and fully knowledgeable. I will use them exclusively moving forward without hesitation.

John

HVAC Installation

Had them provide an estimate to me and the sales rep (Cy Goh) was extremely helpful and informative. I had 2 other quotes from other companies and Cy seemed to be the most knowledgeable. He encouraged me to get quotes from others and to compare. Though their prices are not the lowest, their expertise, service and the quality of their installation are well worth the price. We have not had any issues since installing this back in August 2014. All of the rebates were done for us without any hassles. The installation was done on time and the guys cleaned up after the work. Would not hesitate to recommend Spring Home to others!

Khiem Le

Furnace and A/C Installation

We had quotes from 4 companies before having Spring recommended by a friend. Jack showed up the next day to give us a quote and there was no pressure. Two of the quotes we had were from other Lennox dealers and Spring was able to not only get us a cheaper quote but also step up to the Lennox Elite series equipment & thermostat. Jack never used pressure as a sales tactic, he just showed us what he could offer and what he thought we needed. On install day, the installation techs Tiger & Ahmir showed up on time and were ready to begin work. They laid floor drop sheets to keep the house clean and explained what they were doing every step of the way. They also made sure the equipment was installed where and how we wanted it. For the AC, they made a new slab with the concrete/foam pad so it looks very professional. The furnace was also finished neat and tidy and any consequent mess was cleaned up. Before leaving they made sure to show us everything for our approval and made sure we knew how everything operated. After it was all done, we decided to upgrade to the Lennox iComfort thermostat and Jack and the team were very accommodating to that request. All in all, Spring was the right choice and we are very happy with our new heating & cooling. Would highly recommend!

Kevin

Furnace Installation

Cy and his team were excellent and very professional. Our furnace needed to be replaced immediately as we have a newborn. Within a week we had a fantastic new furnace installed. Especially love the remote temperature control. We can adjust the house temperature from our phone. I will absolutely use them again!

Shauna
02/11/2014

Humidifier Installation and Annual Maintenance

It has been over a year since Spring Heating installed a new furnace and air conditioner in our Toronto home. The systems are great and we still appreciate the great service provided by the Spring team at the time of install. Since then, we have had Spring Heating send Tiger -our original installer- back twice, once in the spring to do the annual AC maintenance and just recently to do the regular fall check up of the furnace. During this last visit, Tiger also installed a humidifier to add that little bit of moisture we lacked last winter when the temperatures dropped and the air dried up. As always, Tiger did great work! To everyone at Spring Heating -Tiger, Cheryl, Cy, George...- Thank you for the great service.

Gene
28/10/2014

Lennox Furnace and Johnwood Water Heater Installation

A few weeks back, I dropped into my neighbour’s place. It was a cold morning, about -21C, and her furnace had been out for just over a day. She explained to me that she had contacted her gas supplier who had put her in touch with a furnace company. A repair person had arrived shortly thereafter, but he did not have the parts required for a repair. He ordered up the parts, estimated the cost of repair to be approximately $300, in addition to the $125 call-out fee she'd already paid, and also arranged for a salesperson to come give her a price for a new furnace. Some of the things my neighbour said did not seem quite right and I suggested she contact Cy at Spring Home Heating for a second opinion. She was a little reluctant to contact anyone one else, so I called Cy and asked if he’d be able to come over that day if needed. He said he’d find a way to fit us in and also asked if my neighbour needed any extra heaters to tide her over. Well, I stayed with my neighbour until the first estimator had come and gone. His estimate seemed a bit high and his recommendations did not sound quite right. I spoke to my neighbour and managed to talk her into letting Cy come over. He was there within 2 hours with electric heaters in case they were needed. I showed Cy around the furnace room and discussed the situation. The failed furnace was 50 years old. The cold air return had been partially crushed, the exhaust stack was flimsily attached to the chimney. On top of that, there was a 9-year-old water heater that had been placed tightly against the old furnace. The pipes and exhaust to and from the water heater looked like a jigsaw puzzle. The exhaust stack was actually connected to the same stack as the furnace and looked ready to fall off. Cy and I then went back upstairs to discuss the situation with the owner. The original estimator had said the water heater would be moved at no cost using existing material. The water heater as installed, however, did not meet code. Intake and exhaust stacks would have to be changed. Cy took that into account, suggested a complete change of water heater companies. He also suggested a larger furnace than the first estimator, something I had asked the first company about. He left about an hour or so after his arrival and left the electric heaters behind, no strings attached. My neighbour was still thinking about paying for the repair and waiting a few months before using the first company to do the replacement. However, as we reviewed the quotes and recommendations, she decided that Spring was the way to go. Better furnace, new rental water heater, guaranteed next day installation, all for a lower price. More importantly, Cy had done a thorough job assessing the situation and my neighbour was confident there’d be no hidden expenses. Next day, Randy and Wilson showed up. Wilson had done an install at my home the year before and I was pleased to see him. I have yet to meet anyone at Spring who has not been great. The two of them introduced themselves to my neighbour, explained what would happen, laid out a bunch of protective cloths and got to work. My neighbour really appreciated their hard work and repeatedly told me how nice they were. The install wasn’t easy. Randy and Wilson started at 10 and wound up at about 8 that evening. By the time they were done, my neighbour not only had great new furnace and water heater, she also had a lot more space in her furnace room now that the plumbing jigsaw had been removed. The install looked very professional. Randy and Wilson then ran us through the paperwork. That is when the only glitch occurred. The contract for the water heater rental did not seem quite right. I recommended that my neighbour not sign until that bit was checked out. Next day we spoke to Cheryl at Spring Home Heating. She listened to our concerns, looked into them, explained exactly what was occurring with the rental and basically made everything right. That was important because my neighbour is on a fixed income and cannot afford surprises. Rest assured, she did not get any surprises and she has nothing but good things to say about Cy, Wilson, Randy, Cheryl and the whole team at Spring. I have used Spring and have recommended Spring to friends and neighbours. Spring gives good advice, does great work and is competitive on price. To Cy, Cheryl and everyone at Spring, Thank You.

Gene
28/10/2014

Boiler and Water Tank Installation

I found Spring Home to be very responsible from the initial meetings to discuss my needs to the eventual installation of a new Viessmann 100 boiler and power-vented water tank on September 12, 2014. We had been experiencing problems with our old boiler for years and while winter has yet to arrive, we are hopeful that the new system will answer our needs. The installation was done by a team of guys who really seemed to know what they were doing and all was handled well paying close attention to keeping the house clean. So far, so good!

LB

Furnace Maintenance

Two part maintenance package. I'm only reviewing the furnace maintenance for now. Spring Home came in and did a great job giving our Gas Furnace a once over. They also advised us about our gas fireplace and provided some simple information for us. They did a really great job and now we have peace of mind.

Kinnon Yee
20/10/2014

A/C Installation

The motor on our air conditioner was not working and a local company quoted $900 to change it. We decided to get a new air conditioner instead of fixing our very old one. My son recommended Spring Home Heating & Cooling Systems because of the good experience he had with them with his recent purchase. I got three quotes including one from Spring Home Heating & Cooling Systems. I went ahead with Spring Home because their pricing was competitive and the representative, Lynn Yu was very professional. She was technically knowledgeable, had a consumer caring attitude and did not try to up sell. Just as my son had indicated, the installers were also professional, friendly and did a good clean up job after they finished the installation. My wife and I are very pleased with the product and service we received from Spring Home Heating & Cooling Systems and would highly recommend them.

Fborges

Heat Recovery Ventilator and Air Cleaner

Purchased a heat recovery ventilator and air cleaner. Had a completely great experience with Spring Home. From purchase to installation, found everyone to helpful and professional. During the installation Randy was great. He answered questions and relieved any concerns I may have had about the installation. He ensured to explain what was being done every step of the way. They cleaned up after the job was done and he went through the remaining paperwork with me. Even after the installation, had a problem with the product rebate from the manufacturer, but they were quick to help (within a matter of minutes). Even had a follow up call later to ensure everything was fine with the unit.

Ivan

Furnace Maintenance

It is not my specialty, but I can say when the staff is professional and the level of customer services was at the high level. Recommend!

Anna Curlat-Rozenberg
08/10/2014

Ductless A/C Installation

We contacted Spring Home Heating & Cooling Systems Inc for a quote on a ductless a/c unit for our 3rd floor attic. They were the first company to respond and stop by our home for a quote. We had contacted 3 other companies and each were not nearly as prompt in getting back to me and did not offer the high quality customer service that Cy offered. Right from the start I had a good impression of Cy. Cy is knowledgeable, professional and offered strategic advice in terms of the size of unit and where to install in the attic and where to locate the compressor outside. I had many, many questions and Cy was always quick in responding by email or by phone. He even stopped by the house when he was in the area to double-check the location of the compressor. The team arrived on the requested date and informed me that morning that they were running a little late and would be there within the hour. I appreciated the advance notice. They were very professional and courteous and verified the different stages of the job and location of the wall unit and outdoor compressor. At the end of the job they made sure to address any other questions I had and showed me how to operate the unit. I never felt rushed and my questions were always addressed. They cleaned up after themselves and left the place neat and tidy. I would highly recommend Spring Home Heating & Cooling Systems Inc and will be in touch when we are ready to update our central a/c!

Jean

Furnace and A/C Installation

My AC broke down in July and I called several companies for estimates. Jack from Spring Home was the most professional and explained all the options. I decided to replace both the AC (freon leak) and furnace (18 yrs old) taking advantage of a Lennox and OPA rebates. Randy and Allan arrived on the scheduled install date and did a wonderful job. The installation was difficult as the AC lines had to run outside through a crawlspace under my deck. Even though you can't see the lines they took the time to install them neatly. The inside work was just as professional and neat. I highly recommend Spring Home.

Terry Lobo

A/C Replacement

Being new to Toronto, we found Spring Home to replace our ailing 30 year old a/c.Jack was professional, offered us options. The a/c unit is what we purchased. The installers were efficient and informative, when job was complete, the site was cleaned up. We were very pleased.

Denis

A/C Replacement

Very happy with these guys. They gave me an estimate over the phone, then sent someone to my home to properly evaluate the house and what AC unit I need. The rep's calculations showed that the unit I wanted to buy was borderline and explained to me the advantages of going for a slightly bigger unit, without being pushy. Very professional. Highly recommend them.

Pascal Brunet

Furnace Installation

Jack came over and explained it all in a caring manner. He explained why Spring Homes offered what others do not; this is what pushed it over the edge for me. On top of that, the price was cheaper then other companies. No less then three times did jack return to measure and ensure all was well. He even was able to get a stone to rest the furnace on to ensure safety. He was always quick to return calls and personally ensured everything was done well. Installers were friendly, laid down mats, very safe. This company is a no brainer, do not waste your time researching other cheaper companies. Customer service is king.

David Ricci
27/09/2014

Furnace and A/C Installation

We had SpringHome install a new Furnace & AC by Lennox,the service was done well & price was right. The installers where clean & where able to complete the job on-time.

Jesmond

A/C Replacement and Relocation

Quote was competitive, process and pricing was transparent. Crew turned up 2 days later as arranged and completed the job quickly and patiently (my 3 year old wanted to know why everything was being done)

John Birnie

HVAC Replacement

I needed my residential rooftop combination furnace air conditioner replaced along with the duct work and I hard a lot of difficulty getting a company to do this downtown Toronto. I spent more than 4 months trying to get a company to do the job, then I found Spring Home on Homestars. Sam from sales came out and within a week the job was done! Sam was extremely helpful and kept me in the loop. George, the site manager came by and scoped out the job and walked me through all my options (all the other companies, if they even bothered to give me a quote, wouldn't discuss my options with me in advance of giving the quote). The team (Randy, Amir, Kevin) that completed the installation were very friendly, knowledgable and went out of their way to ensure I was satisfied with the job. I highly recommend Spring Home.

Mathew

A/C Installation

Everyone at Spring Home Heating & Cooling was wonderful to work with from start to finish. They took care of everything and did a thorough inspection before recommending and completing the AC installation in our home.

Ryan

Furnace and A/C Installation

It was a pleasure to work with Cy and the installation team. Cy took the took the time to explain the various products and made recommendations based on my needs. The installation team did a great job and was respectful of my home throughout the process. When the job was complete, Randy took the time to explain our new system and walked us through maintenance, etc. The team also made sure to clean up afterwards. It was a big job but the team at Spring Home made me feel at ease. I wouldn't hesitate to recommend them to anyone.

Peggy So

A/C Installation

This company was extremely professional and had all the information you could ask for. Detailed info, even during the actual day of installation. They were giving feedback step by step and showing me the work they were doing as the job progressed. I highly recommend this company to anyone wanting an honest contractor. Sam and his crew were great to work with!

Dan T

Water Heater Installation

I would recommend Spring Home to anyone looking for a new water heater. I did some research which of course everyone should do, visited big box stores but the bottom line is that Spring Home know their business better than others I spoke to and they were able to handle it all for me. I did not need to act as a go-between for a big box store and subcontractor. Sam, who is a pleasure to deal with, was able to give me a quote over the phone on the tank I wanted, he came over afterwards to confirm the details and he made it his priority to replace our leaking tank as soon as possible which was the very next morning. The installers were pleasant, professional and worked hard to get our old tank out of the basement without damaging floors, doors or walls. You could tell in general they knew what they were doing. They showed me how everything worked and when they left the difference in hot water supply was like night and day. We are very glad to have chosen Spring Home Heating and we will call again if we need any heating or cooling work. (I am sorry this review is late. I tried posting it once before but it was not put up.)

Tracy

Complete HVAC Installation

We have only positive things to say about Spring Home. Needing an urgent replacement of an A/C, we decided to replace the furnace(16 years old) at the same time. Cy responded quickly and helped us decide on the LennoxSLP98v/XC14/icomfortWiFi. Price was fair and competitive. Ceji and Amir completed the installation in one long day...they are knowledgable, conscientious and respectful of you and your home. Cheryl knows everything on the administrative side and is very quick to action. I had a couple of detailed technical questions on the System operation post-install and George responded immediately. Would not hesitate recommending Spring Home for all your HVAC needs

R & B

HVAC Installation

We had to replace our 19 year old furnace. Salesman, Cy provided excellent advice on the furnace, ductwork, humidification and air filtration. (It's a lot more than just replacing a furnace, as the whole system should be evaluated) Cy took the time to visit our house on 3 occasions to verify measurements etcetera and was very patient with us in making our decision. It's a big decision that we have to live with for the next 20 years, therefore we appreciated all his time and effort in explaining everything to us in detail. As far as the installation of the equipment .....I have a technical background and must admit that I'm a bit of a perfectionist when it comes to this stuff. The installation was excellent. Very professional and workmanlike job. Furthermore, and probably even more important, the two technicians had a "do it right" attitude and put all their efforts into doing the very best job possible. Very impressive and refreshing to see this attitude in today's market place. To sum everything up; if you're looking to deal with friendly, knowledgeable and professional people for your HVAC needs, (Sales - Administration -Installation - Service follow-up) and want excellent advice, together with excellent service, then Spring Home Heating & Cooling is the company you should choose.

Jeff

Furnace Replacement

Sam was quick to respond to my inquiry and provide me with an initial estimate over the phone. When he came by a few days later and assessed our actual situation (older home with a low basement height, older furnace, etc.) he explained how based on the situation we could not actually install a higher efficiency unit, and recommend a unit that was actually lower priced (but which is still efficient and quiet). I appreciated his explaining everything thoroughly and honestly, as others had tried to sell us a higher efficiency solution at a much higher cost. The installation was also very professional and done on schedule. I would highly recommend this company.

Dave

A/C Installation

We first contacted Spring Home Heating & Cooling Systems based on a recommendation of another AC company (as we were informed they had experience with high velocity systems) and their Home Stars rating. Cy, the sales representative, was very knowledgable and patient with dealing with our many questions and concerns. We were very happy with the price quoted. Randy and Peter, the installation technicians, were both very friendly, courteous and knowledgeable. Randy and Peter were punctual and worked diligently to install our new system. They also offered helpful maintenance tips and advice. We would happily recommend Spring Home Heating & Cooling Systems to anyone - in fact we will use them again ourselves when our second AC unit finally dies.

Andrew Dick

Ductless A/C Replacement

Our ten year old ductless Mitsubishi Air Conditioner died during a very hot weekend in August. Cy (at Spring Home) sent out a diagnositc tech who told us that the money we'd need to put in to further investigate and repair the old machine, might be better used for a new system. I did not feel any sales pressure however and took time to discuss the matter with my husband and to check out a variety of options and other heating/air conditioning companies. In the end, we decided to follow the advice and replace everything with a new unit and Spring Home gave us the best estimate along with a good maintenance package. The work was completed as contracted in a timely, clean and well supervised way. So far, (fingers crossed) the unit is delivering as promised and we are very happy with the project. In fact, we plan to use Spring Home for all our heating and air conditioning needs. I would highly recommend them.

Camille

A/C Installation

We had our 25 year old A/C replaced by Spring Home in June. From the first visit with Cy to discuss the project right through to the install team of Randy, Peter, and Victor, we had excellent service. Cy took the time to explain what was needed for our house and what some of the issues might be with the install. The price and timelines were competitive but not the cheapest but we felt assured we would get great service and were not disappointed. Randy and his team were extremely hard workers, efficient, and great at communicating what was going to be done and/or what had been done. George followed up to make sure that the project was done to our satisfaction. We would recommend this company to family and friends.

Geoff Goodfellow

A/C Installation

Spring Home installers are very professional, courtious and considerate people. They arrived on time as planned, were very nice and polite, knew what needed to be done and the best way to do it.

Adarsh

A/C Installation

Working with Spring Home Heating & Cooling has been a rewarding experience. They are professional, knowledgeable, detail oriented, timely, and pay close attention to what the customer wants. Very helpful to assist in processing of OPA grant documents.

Robert Johnston

Furnace and A/C Installation

This past year I chose Spring Home to replace our ancient furnace and install a new central air conditioner. From the sales staff to the installers and technicians, I found their approach refreshing. The Lennox equipment was competitively priced and the demolition and reinstallation well thought out. I have no problem welcoming Spring Home back to do the yearly maintenance on the new units. I would, and have, recommended Spring Home to others.

August 14th, 2014|August 14th, 2014|DJE
07/04/2020

HVAC System

After a very long search/ interview process for a good and reliable company to replace our aging units I settled on Spring Home. I researched their track record, better business records, and read many reviews on home stars. A sales person was sent very promptly to give us a quote. He was knowledgeable , on time, and was not trying to convince me to buy something that I didn't want. The quote was competitive and all my questions were answered promptly . The installation team of three young man came in the morning after calling us and letting us know that they are on their way. They covered all the floors and went to work immediately . It wasn't an easy installation, they had to replace pipes that were hidden in the finished ceiling and replace more pipes that were running through the garage. They were very careful how much of the ceiling they opened so that I won't have to much damage and that it would be an easy repair in the future. To make a long story short, they worked very diligently and carefully the whole day. I was very impressed with their hard work ethic and their commitment to do a great job. After the installation I had a follow up question and a technician was sent out to clarify the issue immediately , I was very pleased with how promptly they responded and am happy to report that every thing is working very well and I am very happy with the equipment, workmanship and follow up. Also a big surprise was that the office took care of the warranty registration and the OPA rebate. They filled out all the paperwork and send it I am Very grateful for that. Thank you very much to the whole team at spring home for a job well done!

Bobby
08/08/2014

Lennox A/C Installaed

Salesman Jack from Spring Home was very knowledgeable and took the time to explain which type of a/c my home needed. We will probably need a new furnace in 5 years so he made sure the a/c we bought now would work well with the new furnace as well. I really appreciated how fast they were able to get it installed as well. The work crew worked well, relocated the new unit for us since the builder had the original unit right under the dryer vent and lint was a problem. I highly recommend Spring Home. I also plan on using them for our annual maintenance.

Viviane

Ductless Installation

For the longest time I wanted to install an air conditioning System in our old building, but because we have radiator heating my only real choice was to go with a split Unit. After doing some research I gave many of Spring Home's competitors a call - by and large they found the installation too complicated ( a big unit with 4 outlets). Lucky for me I gave Spring Home a call. Their salesman Cy showed up the same day (!) gave a quote within 15 min and solved my electrical problems by referring me to a great Contractor. It was all so easy and smooth. The Installers were also great. They were friendly and fast, and left no mess at all! I could not have asked for more. The Mitsubishi unit is super quiet and works very well. Best of all, the great service and the great product all came within my budget! I was dreading this Installation - Spring Home washed away all of my trepidations. I am indeed a very happy Client.

Diver

A/C Installation

For the longest time I wanted to install an air conditioning System in our old building, but because we have radiator heating my only real choice was to go with a split Unit. After doing some research I gave many of Spring Home's competitors a call - by and large they found the installation too complicated ( a big unit with 4 outlets). Lucky for me I gave Spring Home a call. Their salesman Cy showed up the same day (!) gave a quote within 15 min and solved my electrical problems by referring me to a great Contractor. It was all so easy and smooth. The Installers were also great. They were friendly and fast, and left no mess at all! I could not have asked for more. The Mitsubishi unit is super quiet and works very well. Best of all, the great service and the great product all came within my budget! I was dreading this Installation - Spring Home washed away all of my trepidations. I am indeed a very happy Client.

Diver

Furnace and A/C Replacement

We recently moved into a new home and needed to replace both the furnace and air conditioner as they were quite dated. We contacted Springhome and within a few days Sam visited our home and provided us with a very detailed overview of our options and the different types of heating and cooling systems that were available. He took time to show us what needed to be done in the basement as it wasn't necessarily an easy project. Sam also went through the rebates from both the OPA and Lennox that were available to us with the different options. Springhome worked with our schedule to set up a time for the installation. We had three employees from Springhome do the installation for us, they were all quite courteous and very friendly. They cleaned up after themselves and left no mess. The old units were taken offsite for disposal. After the installation they went the operation of the units and informed us about routine maintanance, etc. The installation of the air conditioner looked great, especially the concrete pad that was prepared for the unit. Too bad for the cool summer or we would be using it more often! Overall, we were very satisfied with Springhome and the installation of our furnace and air conditioner.

Edwin

A/C Installation

My old air conditioner suddenly died, and as Murphy's Law warns, bad things always happen at the worst possible time: this was during the heat wave at the beginning of the summer holidays, just before Canada Day when everything was closed. I am a widow with health problems and rely on air conditioning during Toronto summers. I sent an e-mail to a friend in building trades, asking for somebody honest and reliable. He immediately replied with a contact name/number at Spring Home. Cy Goh quickly responded to my e-mail and came to my home as as soon as possible. He made very simple, sensible suggestions, all within my budget - he never pushed for something more costly. Again, as soon as possible, the installation team came and put in the new AC with minimum changes to the long basement ceiling through which pipes had to traverse. Throughout this, Cy kept in touch via e-mail or phone, making me feel confident that my problems were not forgotten. I felt Spring Home service was professional, friendly, and prompt.

Jane

Furnace and A/C Replacement

My wife and I are very happy with SpringHome and our new HVAC system. We had an old A/C that quit on us and was in the market for a newer more efficient one. I was impressed from day one when Sam (sales) came out to our home to see what we needed. We have a 600 sq. ft. third floor loft that was too hot in the summer and freezing in the winter. I had wanted a separate ductless heat pump for the loft, but Sam suggested that we try out the new A/C and furnace before making a decision on a separate ductless system. He said that the encased A/C coil is a lot more efficient than our older coil, allowing a lot more cold air through. Essentially, Sam did not try to sell us equipment we may not need. Also, Peter (installer) checked the main ducts and he found that a few dampers were not fully opened, thereby restricting some air flow. He adjusted the dampers and with the newer HVAC system, we are getting tons more cooling to the loft. It is now a space that is much more comfortable and consequently is now being utilized a lot more by the whole family. The installers were polite, experienced and professional. They arrived early and Peter the senior guy did a site walk through and explained what will be taking place the rest of the day. He and Victor then worked diligently for nearly 11 hours putting in an entire HVAC system: A/C, 2 stage furnace, humidifier and air cleaner. They took apart the old system and replaced it with the new. They did not rush any part of the job and they paid careful attention in making sure everything fitted and tested properly. They set down drop cloth and cleaned up so well that even my wife commented on how clean it was after they left. When everything was installed, Peter went through with me all the operation of the new HVAC system. Last comment is on customer service. I worked with Sam through multiple quotations and each time he was very prompt with emailing the requested adjustments. There was never any sales pressure. I found him professional and knowledgeable. In the end we went with SpringHome because of their reputation and ratings. Even though they were not the cheapest, they were not that far off either. Besides, no one had detailed quotes like SpringHome did. One of our biggest criteria was going with a reliable company that will be around if and when there are issues and not a fly-by-night outfit. As for the rebates, Cheryl in customer care was quick in submitting the info for the OPA rebate. When there was a small issue with the rebate amount, Cheryl fixed it within a few hours. It is rare these days to find that level of commitment to customers. Needless to say, we will be recommending SpringHome to our friends and family.

William C

Ductless A/C Installation

Salesperson: Cy Installers: Randy and Alan Great installation. Professional, neat, friendly installers. The install took about 4 hours, and the guys even tried to time their noisy drilling and banging around our daughter's nap schedule. The unit is working well, and the install looks clean and finished. They cleaned up, took their shoes off inside our house, and explained everything as they did the work. Great experience.

Warren

A/C Installation

I planned to add an air conditioning to my new house. Refered by a friend, I looked into the website of Spring Home Heating & Cooling System Inc. and then talked to the sales for a quotation. The tech. came to my house to inspect my furnance and recommend a fit model Air conditioning to me and completed the work order in a very professional manner. Good staff and good company to recommend.

Jeff Shi

Lennox Furnace and A/C Installation

I am glad I contacted Spring homes for the Insulation of furnace and air conditioner. They were very professional in advising and Installation. Very friendly crew who were clean and excellent in explaining how the system worked. I will recommend them to any one.

N.Ravendren

Air Conditioner Repair

I had an issue with my Air Conditioner, several years after it was installed by another contractor, it was out of warranty, I called spring home which was recommended by my friends, and got it resolved within few hours.Thank you for the great service !!!

Eran Hurvitz

Lennox A/C Installation

We moved in a brand new house recently and need an air conditioning for the summer time. One of our friends referred Spring Home heating & cooling systems inc. to us. After talking with the sales rep.of the company, a technician came to my house to check the furnace and recommended me a matching model of Lennox elite14 3.5T for my 3800 sft house with very good price. During the installation , the tech. Randy & Allen impressed me by their professional working manner and attitude . The Instalation was well done.The machine has been working very well and quite. I will definitely recommend Spring Home to my friends. Thank you Spring Home heating & cooling systems inc..

Cindy Chen

A/C Replacement

We decided to replace our A/C unit this spring and contacted several companies. Spring Home responded to our call promptly and Cy came to give us a quote. He was extremely knowledgable and thorough and gave us a fair quote immediately. We chose Spring Home after reviewing all our options. The installation team was great and we were very impressed with their work. I will definitely use them again for any work needed.

Kristina Unsworth

Furnace, A/C and Duct Work Installation

This not the first time i deal with SPRING HOME and every time i have used there professional service is been nothing but the BEST very parson to parson dealing very professional on site service i would recommend them to anybody i have actually recommended to one of my neighbours and he was very please with there service and he will use the service in the next project so as i said NOTHING BUT THE BEST sincerly Nelson Forti

Nelson From Forti Renovations

Furnace and A/C Replacement

We had a protection plan with Direct Energy and our air conditioner stopped working. We had been paying into their plan for years, but they said they couldn't fix it as the air conditioner was too old. They came up with a ridiculous quote to replace it, but would give us $500 back for our years of plan participation. Thanks Direct Energy. We cancelled all our rental equipment and plans with them. We decided to replace the furnace as well since it was getting a bit tired. Because this was a major purchase for us, we called in 5 Heating and cooling companies to quote on the work. One of the companies was Spring Home. We made sure they were all quoting on the exact same equipment and work. We interviewed each company and compared their quotes, they varied a bit in price. We found that CY the sales rep was more attuned to the project, he gave us more information on the products and gave us better recommendations than the other companies. We decided to go with Spring Home even though they were not the cheapest, as overall CY made us feel more comfortable about the job to be done. Tiger and his team worked hard throughout the day and late into the evening to complete the work. When they arrived they made sure to put down drop sheets all the way through the house and down into the basement. They delivered the new equipment and removed the old without a scratch. The install was professionally done and all areas that they went through were cleaned up. They were very patient with us and explained everything to our satisfaction as they were doing the install and afterword gave us a thorough run through of the work and the wireless control of the IComfort system. Both my wife and I are very happy with the job completed and the people who did it, we are going onto their Yearly maintenance plan and would highly recommend them to anyone needing this type of work. Thank you Spring Home!

Jack

HVAC and Duct Work Installation

Our house was completely renovated and had Spring Home install HVAC and ducts throughout. Their team was very professional and courteous. The work was completed on time and on budget. Thank you!

Tizi

Lennox A/C Installation

I contacted Spring Home for a quote on a new central air conditioner. Their sales person Jack contacted me in a couple of hours, and set an appointment the next day. I accepted their estimate, and they installed the unit the next day. Jack was professional and responded to all my questions, and the Spring Home technicians that did the installation were very friendly, professional, and cleaned up when they were done. I would definetly recommend Spring Home for your heating and air conditioning needs.

John Gerry

Ductless A/C Installation

I found Spring Home on Homestars she I was looking to have a ductless unit put into our bedroom. Cy came out immediately and talked me through the different options on units and installation information. He was thorough and knowledgable about the different units which made picking ann option easy for someone who doesn't know anything about them! The installation guys came out 3 weeks later - they did an amazing job with both the internal and external installation, protecting the house and clearing up. I had asked them to be finished slightly early on the day they came over as I had commitments elsewhere, so they brought another guy over last minute to make sure that they met my deadline. Afterwards, Cy not only reached out to me to ensure my comfort with the work completed, but also went ahead and registered the warranty on the units on my behalf so I literally had to do nothing! The unit lives up to exactly what Cy sold it to us as ....quiet, efficient and cold! Would highly recommend Cy and Spring Home for any Heating/Cooling work....will certainly be using them again in the future as needed.

Kate Cribb

A/C Repair

When we turned on our a/c this summer the unit fan didn't turn, it just hummed. A quick visit to homestars to find a repair service led me to these guys. The technician diagnosed the problem quickly and replaced a part. We have ac again and I'm happy it didn't cost an arm and a leg.

Wendy

Furnace and A/C Installation

This company is very client service oriented. They answered our service call and made an appointment to come to our house right away. After we signed the contract for the new air conditioner and furnace, the company made ever effort to keep us informed as to when and how the work would be done. They even sent a repairman to our house to try to get our old air conditioner up and running while we were waiting for the new one to be installed. This company is dedicated to being in business for the long haul, so their customers can be assured that they will be around in the future to honor their warranties. We did not go with the first Air Conditioning company we called. Even though we had found them on Home Stars as well and they had a very high Home Star score, when the owner came to our house we found him to be very heavy handed. At the time we were only interested in replacing our central air conditioner. He was insistent about seeing our 15 year old furnace, which was working fine. Just by visually looking at the furnace he threatened to "Red tag" it, if we did not replace it as well as our air conditioner. We knew that our furnace was up to code because we been getting regular maintenance checks on it. I am sure that we are not the first home owners he has tried to coerce in this way.

N & MP

Furnace and A/C Installation

From our Sales Manger Cy to the installers and even the install supervisor, every step of this project was handled with 100% professionalism and the best customer service that I have seen in this industry, Keep raising the standards!!!

Richard

Furnace and A/C Installation

I had received a few quotes from 3 different contractors, but Cy's knowledge about the work made me go with Spring Home. The installers were very good since my basement was finished and was not a straight forward install. They took the time to explain the situation as well as the pros/cons of the options. I would definitely consider Spring home for any future installations.

K Thai

A/C Installation

great experience from start to finish. customer service was excellent and communication was great throughout the entire process. the tech came out to diagnose our faulty a/c and laid out exactly what was wrong and what it would cost to fix. he didn't push us to buy a new a/c although it was clear that was the most sensible thing to do. we decided to get a new lennox unit from spring and the sales process and installation were quick and painless. the installation techs were pleasant, fast, and very considerate of the fact that we had a one-year-old sleeping at the time of installation. spring took care of all the rebates so we received $400 back as well! it's been about a month and the machine works great and we have no complaints. would highly recommend.

Mike

Gas Line Replacement

Recently I arrived home at 4:00 on a Friday to find Enbridge at my home replacing the gas meter. When they tested the meter after installation they found a few problems, left me two "red tags" and shut off my gas. This meant no heat, hot water or stove for me. I hit homestars and called a few places, only Spring home picked up (5:00 at this point) they were able to send over a tech Saturday morning to diagnose the problem (basically a previous owner had done the gas line him or her self and it was a mess) and based on the situation (most of line behind drywall) recommended running a new gas line outside the home rather than tearing up my finished basement. By early Sunday evening the work was done. They left a clean work space, were very helpful and courteous. Also, their pricing was very transparent and very fair - especially when you consider how much I needed the work done right away. Thanks Spring Home!

Mark

Furnace and A/C Replacement

I've had a great experience with Spring Home. They have replaced my broken furnace and aging AC and were very professional, provided great customer service and were reasonably priced. Before settling on the equipment, their technician Jack stopped by a couple of times to give us different options and explain the differences between the types of available equipment and brands (brand differences, single stage vs two stage furnace, case coil etc). He was incredibly helpful, patient and worked with us to get the best combination for our house in terms of performance and available rebates. (in our case OPA and Lennox). The installers did an excellent job, worked fast and clean and did a really nice job of running the piping and condensate pump hoses. Jack came back after the job to make sure that we were happy and everything was done properly. Really good company, I would highly recommend it

Marcel

A/C Installation

Great service and great price. Workers were very nice and made no mess, also spent some time with us to show us how everything worked in detail. I will be sure to recomment them to all family and friends.

Jennie Marie

Furnace Installation

Great company and great service, Got a good discount and they did an excellent job installing high efficiency 95% Lennox furnace. Workers and did a clean and professional job. I will use them again when installing my Central Air conditioning.

Dan

Ductless A/C Installation

I knew that I wanted ductless AC but wasn't sure if it was compatible with our Riverdale semi. I had contacted a company but received no response. I then searched further and contacted spring home and got immediate response from Cy. In no time we were given options for ductless AC and installation date that I requested. The technicians were punctual, polite and knew their job well. We haven't had too much occasion to use the Mr Slim Mitsubishi unit yet but sure we will in the coming months, as well as using this unit to heat up our second floor in the cold winter months ahead. I would recommend Spring Home to others.

Yvett Sedgewick

A/C Replacement

My 11 year old A/C stopped working and rather than spending a lot of money sourcing the leak and replacing the coil, I decided to replace the unit with a larger one since the old one was under-powered for the size of our house. After checking various reviews on Homestars I contacted 3 companies and decided to proceed with Spring Home due to the excellent advice given to me by Cy and Cheryl, along with the fact that they had a large number of technicians working for them, rather than just a single owner/operator. The price I received was very competitive compared to the other quotes I received. The technicians, Ali and Victor arrived on time and explained what they were doing throughout the installation. Although my basement was finished, the installation took longer than what it normally takes due to the difficulty in the way my hidden joists were running for the new piping. One thing that I really liked was that Spring Home was the only company that insisted on running new pipe rather than cleaning out the old piping that had the old style Freon. Ali explained that if you don't clean the tubing properly, then you could have problems down the road. I think most installers would not have cared as much and just taken the easy way out. Ali and Victor had a great attitude even though they finished at 9:30 pm due to the complexity of running the new tubing and also the tight space they had to work with outside where the A/C unit was located. Phenomenal workmanship, and they cleaned up their work area like they were never here. I would definitely recommend Spring Home and will contact them again for future needs.

Mike

Water Heater Installation

I was in dire need of a new water heater for my new home after Enbridge hit me with a few red tags with my old water heater. The sales team got back to me within 1 day of my sending in a request for quote. The salesman showed up at my home promptly to make an accurate assessment and quote for a new direct vent heater. They talked with me about the need/benifits of a tank vs tankless heater and made sure I got the right tank for my home and future family. The installation team came early (after calling me to make sure it was OK to do so). When they showed up they worked quickly and cleanly with nothing but professionalism. They followed up last week to make sure I was still happy and of course I was. My new heater works amazingly well and efficiently. I would highly recommend their services to anyone in need of heating and cooling specialists.

Bryson Winchester

Furnace and A/C Replacement

May 12 2014 we replaced our 26 year old lennox pulse furnace and a/c. with lennox slp98 furnace.xc17 a/c.wifi thermostat From start dealing with CY who is a very professional person. He explained to me about products.and how they work to gether to save me money. ( thats what I like) CY also said that spring home heating and cooling is a. Lennox premier dealer. a lennox centurion award of excellence 2012. Best of homestars 2012. I would say that after the installation was completed.Cy was right on the money.They are professional people that cares about customer service and customer property. Thanks to sales person Cy. Thanks to installers Tiger and Amir. who stayed late to complete the installation and explained how the wi-fi-thermostat works. thanks to Cheryl. helping me sort the serial numbers for rebate process I would highly recommend spring home heating and cooling to my family members.and any other persons that may need their services thanks russ

Russ

A/C Installation

They were very prompt with phone calls and appointments. The two man crew did a wonderful job explaining everything and installing the AC. Not to mention they were probably the most polite and positive installers I have ever met! I gladly recommend Spring Home to anyone!!

Nicholas

Furnace and A/C Replacement

Excellent service from start to finish. Our furnace broke down in the middle of February and they were able to come within 24 hours to replace it. They were very helpful with guiding us to pursue all available rebates. The service people have all been very considerate and punctual. Would definitely recommend! Many thanks

Sarah Davidson

Furnace Replacement

I decided to replace my 18 years old high efficiency Lennox furnace with a Lennox Signature SLP98 for environmental reasons. I called Spring Home Heating & Cooling as it has all positive feedback in Home Stars. Sales representative, Jack, came to my house and explained clearly about the product. He was patient and professional. His quotation was reasonable but not the cheapest, amongst the four quotations that I obtained from various companies. The installation was arranged two days later. Installers, Tiger and Peter, came as scheduled. They were excellent, friendly and efficient. They tidied up the installation site very carefully. Tiger then explained the operation of the iComfort Wi-Fi Thermostat which is rather user-friendly. I would strongly recommend Spring Home Heating & Cooling to anyone who wants to replace their furnace.

Stephen

Furnace Upgrade

Upgraded my mid efficiency to high efficiency furnace for a 2 storey house with finished basement. Was not onsite to meet with Technicians and to accept the work. The installation went without a hitch and to my verbal specifications on the air intake and exhaust, taking care not to damage my brick work. Job finished in less than 3 hours. Well done. I am repeat customer on several jobs - Air Conditioning, Hot Water Heater, and Furnace installation repair and service.

David Wong

A/C Repair

Need prompt attention to a rental property and despite backlog, they got on it asap, evaluated, fixed the problem and left my tenants satisfied. What else can I ask for? Oh, ps, they were real pleasant to deal with!

Rosario

A/C Installation

Spring Home Heating & Cooling Systems Inc were fabulous when installing our Mitsubishi Mr. Slim M-Series ductless mini-split air conditioner. They were on time and followed up with us after installation. Because we live in a condo the unit had to be mounted 16 feet up on a concrete wall. They brought in a special hand pump to get the unit to the correct height and then mounted it securely to the wall. George and Cy are true professionals and I would highly recommend their services. Thanks guys.

SpecialK

New Furnace, A/C and Ductless Installation

We called Cy in December during one of the coldest weeks of a very cold winter. From the sounds of our furnace it was on its death bed and with two small children in the house and money already spend on repairs we knew we needed someone fast. I called a number of companies, it was a Saturday, Cy was the only one who responded quickly and drove downtown once he heard I had children in the house. He explained the various products on the market and I immediately trusted him and felt that he would have the integrity to back up his work and product. We decided to go ahead and scheduled the furnace install later that week but that night our furnace died. I emailed Cy and he arranged for his staff to work overtime on a Sunday (no extra cost to us) to replace our furnace. This spring our central a/c and ductless were also installed. We live in a narrow downtown semi without much access/space on the side so it was not an easy job but his techs did it without complaint. A few issues came up during this process and they were resolved by the company. I was right that they do stand behind their work and will send out techs to resolve any issues which may occur. Tiger and the more experienced techs were excellent. The office staff walked us through the rebate process and made sure we received what we were entitled to. Thanks Cy and all of the spring home staff!

Sherry

HVAC Installation

My brother had recommended us to hire Spring Home for the purchace and installation of our HVAC system. Their price is not the lowest in the market but fair. Their service is impeccable! Nowadays many companies can offer a wide range of products of different quality however very few offer good service. They were very quick to respond to our needs, took their time to complete the installation and everything looked very neat. Lastly, I was extremely impressed by how accommodating they have been with us; not even charging us extra costs for coming back to finish some of the work where the delay was not even their fault! That in itself made us feel a lot better about their price. Highly recommend Spring Home!!

SD

Replacement of HVAC System

We were looking to replace both our electric furnace and heatpump. After asking around and making inquiries, Spring Home was recommended by friends of ours. From the initial phone call and meeting with Goerge right through to the end of the install we were / are very happy. Helpful and courteous staff, no pressure with a tidy professional installation. At one point a part we had ordered was not necessary (due to design of the system). We would never have know if it was installed or not. Spring Home brought this to our attention, explained the reasons why and refunded us the cost. A trust worthy and knowledgeable company! I would definitely recommend Spring Home to anyone that asks.

T

Furnace Replacement and A/C Installation

When we moved into our house two years ago, we had Spring Home replace our 18 year old furnace and install a new AC unit. Cy was very professional and honest, even recommending a smaller/cheaper unit because the common size would have been overkill for our small house. His technicians Ricky and Tiger worked very hard to get it all done in one day. They were also very courteous and offered us some helpful hints about other issues in our home that we were not yet aware of. (I did fix that bathroom fan, guys!) A year later we had to make a service call when the furnace suddenly stopped working, but after the tech's careful testing, it turned out to be simply a clogged filter and we were not charged. I would definitely recommend Spring Home!

Amanda

Furnace Inspection and Maintenance

Excellent service from Spring Home Heating & Cooling. Calls and emails were attended to promptly and in a professional manner and service at my home with respect to my furnace was excellent.

Teresa

Boiler Replacement

The boiler in my rental property needed replacing. We got a quote from the company that gave it a "red flag" when called in for annual service. They were so slow giving us a price we were running out of time to get the work done before the threat of gas being cut off. I checked Homestars and called Spring Home. They came immediately. Not only was the price better but the service was more than exceptional. Sam was extremely helpful with all my questions. The installers were knowledgeable and worked to the wee hours to get the job done. And I got a follow up call to make sure I was pleased. I would recommend them highly and not consider calling anyone else for my other properties

Deb, Cricket Club

Lennox A/C Installation

Excellent service from first contact to the end and the customer service satisfaction follow-up call. Lynn was great with the first initial contact, through follow-up with the site survey, accommodating my available time. The pricing quote was very competitive and fair from the beginning compared with other companies offering similar device and services. The installation was also very efficiently done, on time, clean work by 2 very nice young gentlemen... I can honestly say I am usually a picky and hard-to-please customer, but there was nothing less than outstanding dealing with Spring Home. Hats off!

Florin

Furnace Repair

It's been a cold and nasty winter so when the furnace stopped working we scrambled to "bring the heat back". Using the Homestars guide we contacted the company, Spring Home Heating, who was at the top of the class. Could so many "10" ratings be wrong? After dealing with Spring, I would say not! I spoke to Cheryl who guided me through in finding the serial number and model number of my furnace. After explaining the part I needed, she confirmed it and quickly got me a price and availability. We set up an appointment on My Schedule for the technician to come and install the part. The heat came back!! Ali the Technician explained to my what he was doing as he did his work. After the installation he checked for Carbon Monoxide gases both outside, where the exhaust was but also inside. He also made some recommendations on things he observed which I will have Spring do in the future. The work was done in a very timely manner and was fairly priced. My initial call to Spring was inspired by a local company, who will remain nameless, quote almost double for the same repair that Spring did for me. Spring Home Heating are now my "Go To Guys" for all of my future needs. Definely the "Gold Standard" when it comes to HVAC!!

Tom

Hot Water Tank Installation

This is the second time we have Spring Home to replace our home appliance. A new furnace a couple years back and a new hot water tank this winter. Again, for reasons I couldn't recall, we have the job done in winter. Spring Home's crew came on time, They did the best to keep the job site clean and tidy and I only have to do very litter cleaning afterward. They fixed up some errors which the builder has left with us years ago. We are very happy with the job and the new hot water tank. The next job with Spring Home will probably be the HRV or air conditioner if they come to the end of their service life.

Freddie

Furnace Installation

I am extremely happy with the service provided by Spring Homes, We have installed modulating furnace with humidifier specially thankful to there sales person Sam, who gave us the best and competitive quote and Ali is extremely knowledgeable technician who installed the furnace and also walkthrough us with all Do's and Don't. as we are new home owner and new in country, what ever information Ali gave us was extremely helpful for us and we are so thankful to Ali, Sam and all Spring Home Team. I will highly recommend Spring Home to all my family and friends. Good luck

Kunal Kamble

Furnace and A/C Replacement

Great service from start to finish and competitive pricing from Spring Home. Cy, the sales guy was very knowledgeable and was able to suggest a furnace/AC that would work for our needs. He was also very accessible via phone and quick to respond and follow up. The installers were also very good - they were careful about not tracking in dirt and kept us updated throughout the day on their progress. They were also very happy to answer any questions we had and we had a lot of confidence in their answers. The office folks were also quick and efficient as well as friendly and followed up after the installation to ensure we were happy. The paperwork for the rebates were processed by them in a timely manner as well. Very happy with Spring Home.

Karen L

Furnace and A/C Installation

Top notch people from the sales to the install. Crew showed up when scheduled and removal of old and install of new was a 10. Kept me informed of progress and answered any questions I had. When job was complete, I was given a detailed demo about the new system.

Bob

Furnace and A/C Replacement

Replaced a 15yr old furnace and AC with new high efficiency appliances. Sy came to the house and inspected the existing unit and proposed two options. He was extremely knowledgeable and was not pushy or offering services which we don't need. Installation: the crew showed up on schedule and removal of old and install of new was flawless - they kept me informed of progress and answered any questions I had. All in all - decent price, responsive and friendly service and good follow up!

Kostya

Furnace Installation

I woke up to 12 degrees in my house and Spring Home was the only company who came out on the same day. They helped me figure out which furnace I needed and installed the new unit the next day. They provided a professional, friendly, and quick service when my family was most in need. I will be recommending this company to all my family and friends!

Elsa

Furnace and Humidifier Installation

Replaced a 20 yr old furnace with a more efficient furnace and humidifier with Spring Home. A Consultant came to the house and inspected the existing unit and proposed 3 options. He was extremely knowledgeable and not the typical salesperson in which he was not pushy nor offering services which I don't need. The installation was a breeze- took a day but the technicians were very professional- they cleaned up after themselves (ie. vacuumed the service area). Product selection; sales approach; and installation so far were good...but that does earn them a top grade. In my opinion, it's the 'after sales' and warranty service that made me a very happy customer. In short, I needed a technician to come look at the new unit as it was leaking water. He fixed the issue and he could have called it a day and be done with. He went above and beyond the existing issue but opening the furnace and did a 360 degree examination. He found that there were lots of dirt/particles which had blown into the furnace causing the existing issue. We recently had our ducts cleaned which was causing the water leak. In summary, very happy with SpringHome and would recommend to family & friends!

RiceBucket

Furnace and Hot Water Heater Installation

We were very happy with their work when we needed our furnace and hot water heater replaced. we were very glad to have heat back on this winter. decent price, responsive and friendly service and good follow up!

Allie K

High Efficiency Boiler Installation

Spring Home is a company where everyone, from the receptionist, to the salesman, to the technicians, treats the customer with the utmost respect. When getting quotes for a new boiler I found most companies tried to talk me into getting the most expensive boiler and water heater combination. George discussed the pros and cons of all possible options and helped me navigate the difficult decision process. He was patient and took the time to make sure I understood my options and what would best meet my needs. The men who installed the boiler were very professional. They introduced themselves and explained everything that they did. They were tidy and very respectful of our property. They worked from 9:00 in the morning until 10:00 at night. And when the boiler wasn't initially working I feared we would be without heat overnight (in mid December). However, the remaining technician quickly diagnosed the problem (some faulty old parts) and fixed it quite inexpensively (and without complaining about having to stay until almost 11:00pm). Please give him my sincere thanks!

Sandra

Furnace and Tankless Installation

My rental property furnace was red-tagged by Direct Energy because of the B-vent. I had arranged for someone to come in to fix the problem and had gone on vacation. The person who was supposed to fix the problem didn't show up. When I got back from vacation I had limited time to get anyone to come in. I checked on HomeStars and phoned Spring Home Heating & Cooling Systems Inc. on Thursday night at 10:00 pm. I explained to Cheryl the urgency and that Enbridge was cutting off the gas the next day, which they did in spite of me begging them to give me additional time. I only had a B-vent problem. Spring Home came to my property the very next day, Friday, and gave me a reasonable quote for high efficiency Lennox furnace and a tankless hot water system (I had very limited space) which I accepted . The workmen came in on Saturday morning, on time, and worked all day in the freezing cold and didn't leave until the job was finished. They did an excellent job. I would highly recommend them to anyone.

Linda

Furnace and A/C Replacement

Last November just prior to a cold spell, we asked Lynn to quote on a new furnace, air conditioner, humidifier, WIFI thermostat and air filter system. We were a bit skeptical at first since we had heard and read a range of horror stories. We were impressed with Lynn’s professionalism and knowledge so then the only obstacle was pricing. After a number of email and phone exchanges we agreed on a price and because it was going to be cold over the next few days, Spring Home accommodated our needs quickly and the installers was able to replace and install everything in one full day efficiently and cleanly. I can also add that their customer service was also very helpful with the grant application and follow-up Overall, from the sales to the after sales personnel, a great job was done by everyone at Spring Home and well worthy of recommendation.

Cree

Boiler and Radiator Installation

Christine Lin, Jan./14 My tenant phoned and said they had no heat, right away I thought of George who works for Spring Heating and Cooling. I remember using him on my house.two years ago and was impressed. He said they were very busy people phoning because of frozen pipes and no heat. He managed to squeeze me in the next day, phoned and explained the situation and what had to be done. Sent me a quote, I agreed and signed the consent. He ordered everything and started the day after when the boiler came in. Mean while he brought in portable heaters to prevent any more damage. He phoned and kept me informed of everything they were doing. Very helpful, very professional as usual. Thank you. I highly recommend them!

Christine Lin

Furnace and A/C Replacement

We purchased a new Lennox furnace and AC through Spring Home and are very happy with the whole experience. Lynn was very helpful and knowledgeable in helping us choose the right size and model for our house. Their price is competitive (somewhere in between the cheaper Goodman and more expensive Trane) and the installation team was on time, very professional and left the work area clean. The company also called back in about a month to check if things are alright and if we have any concerns or problems with the furnace and AC. This is a knowledgeable, honest and caring company. I would not hesitate to recommend this company to others who are looking for new furnace and AC.

Joe Wong

Tankless Water Heater Installation

These guys were great they took great efforts to make sure that the installation was done correctly and they left the working area very clean. All installs have issues and this install was no different. What was different was that they provided me clear explanations with clear options. I did not ever get the feeling that they were trying to take advantage and push the bill up when they found issues. I will be calling them for all my future heating and ventilation needs.

Jeff Joseph

A/C Installation

Sam responded promptly to my initial queries and requests and the crew performed the installation with no mess or complications. Sam followed up post-installation. The product is excellent. Spring Home was also the most price competitive of the quotes I requested. Great job.

Patty

Furnace Replacement

I did a pretty thorough review of furnace supply and installation companies and met with several salespeople before making my decision. Spring Home was far and away the most superior among them. The salesperson I met, Lynn, was personable, informative, very attentive and responsive to my questions and concerns before, during and after the installation. I found their pricing to be the most aggressive among those I received quotes from. I've been told that proper installation is one of the most important elements in the furnace replacement process. I was thoroughly impressed with their professional approach and willingness to explain things as the installation went along. They left my place spotless. Lynn was very accommodating on some of the extras which I needed. The Lennox furnace we purchased has been everything they promised. Quiet, hassle free. I love the new wi-fi enabled thermostat. The technicians installed, set up, tested and explained its' function so we were all ready to go before they left. I was quite satisfied to know that with a 10 year parts and labour warranty that I will have no financial headaches to worry about for the next 10 years. If and when my AC or Water Tank need replacing, these are the people I will go to. I highly recommend them.

Eli Elbaz

Furnace and Water Heater Installation

My furnace broke down and I called Cy. He was at my house within the hour and looked things over and explained to me what options I had. I needed a new furnace and water heater. Cy had 3 space heaters sent to us right away as it was cold at that time. His crew came in and did a great job. At one point the old furnace and water heater were removed and they were going to bring in the new water heater. As soon as the installer took the new water heater out of the box he noticed a small dent on the tank. He called me over and pointed it out to me and they packed it back up and went back to the distributor and got me a new tank. I was really impressed with that. The installation was completed and they did a great job. Since the installation was done I called Cy one time to ask him a general question and he responded right away. Thanks for a job well done

John A

Furnace Installation

I had a great experience with Spring Home. Fast service - the unit was installed the day after the initial call. Competitive prices - had some other companies provide me with estimates.

Pavel

Furnace Replacement

Sam, Cheryl, and the two installers were an absolute pleasure to work with. From the tireless efforts of the installers, to Sam's extensive knowledge and willingness to work together. Amazing!

Rocky

Lennox Furnace Installation

From the initial call when my furnace broke down during the coldest days this winter and through the installation I found Spring Home H & C very professional. They were informative, polite and diligent in their work. I am very happy that they were able to come out so quickly. Thanks for my warm home! I have already recommended them to family and friends.

G.J.
14/01/2014

Heating and Cooling System

Our furnace broke on the coldest day in winter. Our A/C was down on the hottest day last summer. It was time to replace everything. The salesperson, Sam, provided very detailed information about the products, installation and their services. Two days later, the technicians, Tiger, Peter and Amir installed the furnace, A/C and water tank. They did excellent job. I am very satisfied with their service. I am very happy I called Spring Home.

Lisa

Complete HVAC With Hot Water Tank and HRV

Excellent experience with Spring Home from initial pricing discussion to installation and after service. Pricing is very competitive and install was done very well. Felt very confident in getting after service in a timely manner.

P.Lai,

Furnace, A/C, Humidifier Installation

Spring home heating offered very competitive prices and high quality units. The explanation of the installation process, products provided and operation of products was very clear. I called several times with questions and they were answered very quickly. The installers were very tidy, respectful and meticulous. Overall I was very happy with the experience, the installation and the products purchased. They tried their best to give us the best price possible and followed up to ensure everything was done to our liking. I would highly recommend this company to a friend.

Stephanie

Furnace Replacement

We had a burst pipe that shorted out our old furnace. We went to another provider first who could not find a way to install a new furnace in our 19th century house to the new code requirements. They wanted $2K to repair the existing one. We contacted Spring Home. They were here in less than an hour, and they got really creative with coming up with a solution that replaced our furnace and repaired all our burst pipes. The cost estimate was less than the other company had quoted for a new furnace before they decided they couldn't make it work. The installers were here the next morning. They worked their butts off for 14 hours. They were very careful to protect our floors etc. and they clearly knew what they were doing. Everything was completed to our satisfaction. Outstanding service.

Nick Culverwell

Furnace Installation

I had my furnace installed in 2009. George was very friendly and attentive to have my new furnace setup successfully. Ever since I have had my furnace serviced with them. Kevin was a great technician to service my furnace. I am actually ordering a new humidifier from them very shortly.

NM

Furnace Installation

Spoke to 4 companies about replacing my furnace. Went with Spring Home as they were the best price and seemed the most honest. Installation went very well. HIGHLY recommend them.

Shawn
12/12/2013

Full HVAC Installation

From the first encounter with Cy and George, through the project planning with George to the installation with Peter, Randy and the team Spring Home was professional and respectful. We received a high quality installation from a high quality company.

Barry Steinberg

Furnace Maintenance

Awesome company. I have used them before... first class service. The gentleman who came out was extremely polite and professional. He did more work than was expected/quoted for and did not charge more. I also really liked that when he came upon something he was unsure about, he called a mentor to make sure he was doing the job correctly. Too many contractors just ignore problems that are beyond them or tread ahead without enough knowledge and screw things up even more. Highly recommended.

Dan and Chrissy

Furnace Replacement

I saw the reviews here on Home Stars for Spring Home and to be honest I wasn't convinced but Sam was great to deal with, the price was very competitive, and the installation was top notch. They took extra time to ensure a thorough and clean installation and were very professional. I would highly recommend them. When my A/C goes I know the first place I will be calling. The reviews are spot on.

KRozema

Furnace Installation

I had my furnace broken on a Sunday. After I have inquired thru their website, a representative (Lynn Yu) called me up that evening to set up an appointment the next day. She inspected the place gave me the best price for the furnace that I want and the deals that I can avail myself of. They even installed it the same day and ended up almost midnight just to finish the installation. I couldn't be happier with the experience. Thanks.

Ronnie

Furnace Installation

I interviewed 4 firms for quotes, they were all similiar but Spring Home was the only one that offered a Lennox, which my builder recommened plus Cy was always available to answer all questions and kept in contact with me even after I told him I was on hold until I finalized renovations plans. The office staff called in the morning to confirm the arrival time of the installation team and the two men, Tiger and his partner (sorry I forgot his name) were both very professional,, knowledgable and friendly. Two "maybes" on the quote which could not be determined until the install date were avoided, I'm sure some firms would have billed me the extra $600 as a consumer I would have no way to know the truth. Would highly recommend this firm.

Christine

Furnace and A/C Installation

Choosing Spring Home for our furnace and AC was an excellent decision. Cy was our first contact and he came over at our convenience and really took the time to explain the products, pricing and overall process. The quote that was provided was competitive for the quality of products and level of service they provided. The technicians who came to install the products were courteous and professional and the customer service folks were very helpful with the whole rebate process. It was stress free from beginning to end. I would highly recommend them.

Miten Davda

Furnace and A/C Replacement

Sam was one of the reasons why I went with Spring Home - he was honest and tried hard to meet my budget. Although I did end up spending more than I wanted to, I felt I got a great unit backed by a great company and service and that's what was important to me. Compared to other competitors, they did beat many of the reputable companies in cost but did come higher than the average Joe's found in flyers. If you want peace of mind, it's worth the cost. The installation was on time, done in 8 hours ( both Furnace and AC), All the old stuff was taken away & disposed and they cleaned up afterwards. My recommendation - ask as many questions as possible and you'll feel comfortable going with them as well.

Jerry Pinto

Boiler Installation

We called spring home heating ( as several other companies) to renew our heating system. ( viessman combi boiler). Very helpful and professional company,mister Sam was always ready to answer any questions before we make decision. Although we had a small issue after installation ( small pipe leak) , it was quickly fixed By Kevin the same day we called.

Pierre

Installation of Dual Heat Exchangers

Our salesman, Cy, was a great resource for me. I had done my research but still knew very little about the heat exchanger we needed installed on our third floor. Two other companies gave me estimates but very little information or advice on the different types of units I should be considering. I had lots of questions and Cy answered them all and made me feel very comfortable with my purchase. The installation was done expertly and efficiently even though it was in a tough space to reach. The crew made sure to review the work that had been done before they left. We are very happy with our dual unit and with the service we received throughout the process. I highly recommend Cy and Spring Home Heating & Cooling.

Chunkybigalow

Furnace and A/C Installation

Recently I had my Heating & Air Conditioning installed by Spring Home Heating & Cooling Systems Inc. and I am glad I made this choice. I was very impressed with the installer, they were very professional, excellent and efficient, they stayed very late in the day until every detail was attended and finished, the system was up and running. Overall, we are happy with the decision to have Spring Home installed. The quote was very competitive compared to other companies. Apart from the technician people in the office were very helpful in getting my rebate. I would highly recommend them.

Nazin Sunderji

Furnace and A/C Service

I called Cy at Spring Home Heating & Cooling Systems. Within ten minutes the office called back with an appointment. The technician was very knowledgeable, on time & the service excellent including a follow up call. Very professional & a pleasure working with.

Jonathan Jacobson

Furnace and A/C Installation

I chose Spring Home based on the overwhelming number of 5-star reviews on HomeStars.com. Now after my own experience with Spring Home, I realize that every glowing review truly is well deserved! My furnace died one night last week. The Spring Home serviceman assessed the furnace and after a quick call to Cheryl, they arranged for a salesperson (Lynn) to come out the same day. Lynn was extremely patient when explaining the different furnaces and prices. This was the first furnace purchase, so I really appreciated Lynn’s detailed information. The installation crew was Tiger, Amir and Wilson, and they did a fantastic job! They explained exactly what they’d be doing and throughout the day continued to give me updates on their progress. Because of new building codes and my 14 y/o furnace being vented incorrectly, the Spring Home crew had to drill through the basement wall to create new venting. My furnace’s fuse box breaker also had to be upgraded. And the backyard deck, which had been built around the old air conditioner by a previous owner, was now too small an opening to accommodate the new air conditioner. The Spring Home crew used a saw to neatly cut the deck planks and then used the cut pieces to reinforce the deck supports. All of this was done at no additional cost to me! I was extremely impressed with everyone at Spring Home and highly recommend them. I wish I could hire them to remodel my kitchen!

Linda

A/C Installation

Last spring I hired Spring Home Heating & Cooling to install a new air conditioner in my townhouse. Cy came by to give an estimate; he was very helpful and knowledgeable, and I felt he gave some some good advice. The quote was very competitive compared to other companies I talked to. The installation was challenging given the configuration of my townhouse - a very small space for the furnace/AC and lines to the outside that were very difficult to access. But they did a great job, very professional and pleasant to deal with. The AC has worked perfectly over the summer and I have had them back to service my furnace this fall. I would definitely recommend the company to others.

Ann

New Heat Pump/Air Conditioning

My mother's house was built in the 1950's and had a two bedroom/1 bath addition added in the '70s. The original house uses forced air gas, but the addition used electric heat and consequently had no air conditioning. After 40 years, we needed to replace the existing electric heat. We could have just replaced it with more of the same, but in order to add air conditioning we went with Mitsubishi heat pumps for cool air in the summer and warm air in the winter. Cy at Spring Home went over our options in detail so we knew exaclty what we were getting. He also went above and beyond ordinary service by pointing out some things that needed fixing with our current furnace and arranging to have that work done at the same time. The installation crew (Randy, Tiger, Alan, and Amir) did a great job, with careful attention to detail. In particular, they did a good job of making the inevitable runs of wire to the electrical panel as nearly invisible as possible. And they cleaned up thoroughly after themselves and gave us careful instruction in using the remotes that came with the new units. Its easy to be happy the day after installation (if everything apparently went smoothly) but I deleiberately waited several months before writing this review, and now even with the weather turning cold, I'm happy to report everything is working just fine.

Phil

Lennox SLP Furnace, Powered Humidifier and Hot Water Tank

I had a 25yrs old high efficiency lennox furnace which I wanted to replace with a current model of efficiency and reliability. I did my intensive research on different brands and models along with companies that boast of their customer service and professionalism. I came up with a list of 5 companies and got to meet representatives from each of them. The company that impressed me most was Springhome. The sales consultant, Cy Goh, showed up as expected right on time. Even though I was totally prepared I was just listening to all his recommendations. Having determined that Cy was not "bsing" me there was no reason to challenge him. He made some very good suggestions which were implemented and he also addressed all my questions and concerns. I visited their showroom and chatted some more with Cy and decided to hire them for this project even though their quotation was not the lowest. The installation team of Tiger, Randy and Allen showed up on the scheduled date right on time. They explained what they'll be doing and proceeded to lay down runners over my hardwood floor. I was just waiting to see if they would without me suggesting it. Each technician was performing their task like clockwork which showed good teamwork. The whole installation process of the furnace, power humidifier, wifi thermostat and hot water heater took about 5-6 hours with me observing them very closely. Tiger also fixed a piece of shoddy work on my AC that was done by another contractor. They also did a terrific job of cleaning up after the installation and also made sure everything was working perfectly. I tend to be a bit of a perfectionist and have high expectations from others and in this case I was very impressed. I will definitely recommend Springhome for all your Heating and Conditioning needs, you will not be disappointed.

Derek

Mitsubishi Multi-Split Roof Mounted A/C with 2 Indoor Units

From the initial meeting we had with Cy Goh to the installation by Tiger and Amir, our experience was A-plus. Cy explained everything very clearly and spent the time at our place to finalize with us how the installation would be done. The installers themselves were excellent, efficient and professional. They stayed very late in the day, until every detail was attended to and finished, and the system was up and running. We couldn't have asked for better.

Nell Tenhaff

Furnace and A/C Installation

We hired Spring Home Heating to replace our furnace and AC. They provided great customer service throughout. Cy was very helpful and understanding during the selection process, while Cheryl made every effort to ensure that we were satisfied after the installation. Each of the technicians who installed the new furnace and AC and followed up were professional, courteous and available to answer questions or concerns. Overall we're quite happy with the decision to hire Spring Home Heating.

MP

Furnace and A/C Installation

I shopped around for a new furnace and AC unit and ended up going with Spring Home and I was glad I did. Very professional workers spent the whole day at my house making sure everything was perfect. They explained to me the unit very thoroughly and the units themselves were very high quality. I highly recommend this company.

Mark Guiliano

Furnace Replacement

We had a very old furnace and wanted to upgrade it to high efficiency furnace. As usual, we went out and got few quotes and Spring Home was one of them. Cy was very knowledgeable and very helpful from the beginning and he was always there on the other end of the phone whenever we had a question even after the installation. We decided to go with Spring Home primarily because they do not sub contract the work. Installation went great and was done right the first time. We are very satisfied with the new furnace and the level service provide by Spring Home.

Anshual Jain

Furnace and A/C Installation

Everyone from Cheryl at head office to Sam our salesman and our installers Randy, Peter and Wilson were all very professional. We bought a new central air conditioning system from Spring Home while we were at our old address during the summer of 2013. We were so pleased that we purchased both a new a/c and furnace from them recently (nov 2013) for our new home. Both the a/c and furnace at our new home were very close to 20 years old. We had the furnace inspected and the inspector noticed the heat exchanger was rusting and leaking. He said he couldn't guarantee it would not leak CO throughout the winter. Now, my wife and I already had spent a good chunk of change getting the house up to where we wanted it as far as renovations were concerned. But, upon hearing that we and our kids might not be safe with the old hvac equipment...well...we had no hesitation calling on the crew from Spring Home in order to make our new home as safe as possible. During the install one of the guys noticed that our water heater's exhaust vent was well over the allowable length (6'). He notified me immediately upon discovering this and told me they would move the water heater so they exhaust vent would be well under 6'. Thanks again everyone. Great job!

Tom

A/C Installation

I was very impressed with the overall professionalism, they really try hard to differentiate themselves. My rebate was delayed two months because my name was misspelled by Spring Home. Also, despite a long discussion in and around the work site with the salesman, I was not prepared for the size of the new unit which is a behemoth; at least 3 times the size of the old unit. The result is that my in-ground water feature (partially damaged because a worker stepped on it) will now have to be moved.

Stan Markiewicz

Furnace and A/C Installation

I hired Spring Home to install my new furnace and a/c unit following my meeting with salesman Cy. He was both punctual and knowledgeable about the products. The quote he gave me was comparable with other quotes I had received and the rebates they completed for me made the deal even better. On the day of the installation the workers were courteous and efficient. I would not hesitate to contact Spring Home again for my heating and cooling needs.

Kelly

Furnace Installation

I had several companies quote on a new furnace. Decided to go with Spring home, although their price was not the cheapest. Excellent advice from Sy,very professional work done by installers, prompt follow up by their office. We are very happy with the new Lennox furnace.

Wilson
08/11/2013

Furnace and A/C Installation

Cy knew exactly what we needed for the size of our small home, after looking at the old and inefficient furnace that stopped working. Gave us a quote for a new AC as well, and maximized our rebates from OPA and Lennox. Then came the team, Wilson, Randy and Peter - right on time, most polite, friendly and professional installers. They explained to me what they are doing from start to finish, explained to me the functionalities, helped me set up and registered the smart thermostat with wifi, helped me download Lennox icomfort app, explained basic maintenance, very clean and neat workmanship. We will highly recommend them to our family and friends. Thank you Cy, Wilson, Randy, Peter and George. Very very happy and satisfied customer.

AT

Combo Boiler Installation

We are so pleased with our decision in choosing Spring Home .It took us a while to learn about boilers and tank-less and find the best choice for our home . eventually we purchased a Wiesmann combi boiler which was advised and installed by Spring Home .very efficient so far ,in reasonable price and warranty compare to other companies . Technicians are very informative, professional, hardworking, neat and organized , they are on-time and quick to respond.great customer service.I greatly appreciate Sam and Gorge who answered all my questions patiently. I am very thankful to Ali,Peter and other hard working staffs who are great assets to the company.Kevin Is very dedicated and knowledgeable in a very professional manner and did a very clean job in relocating the pipes. happy with my purchase and installation and service. highly appreciate and recommend this company.

NK

Furnace and A/C Installation

These guys are excellent. They were extremely professional througout the entire installation process and gave me good advices on whether my AC unit should be replaced along with my furnace. The most impressive attribute was they did not try to up sale me like other companies. They gave me genuine thoughts from my standpoint and stated the best for me and my house rather than suggesting me a solution that was profit maximizing for them. The prices were fair and competitive while the quality of service was unmatched. Furance and AC units are pricey everywhere but with this company I have felt like I have paid fair dollars for top of the line service. Highly recommended. Thanks again guys!!!

Qi Yang Chen

Furnace Cleaning

I had my furnace cleaned yesterday and was very pleased with the techician Kevin. He was most professional and knowledgable. In addition to cleaning the furnace, he noticed that the hot water "C" vent was too close to the insulaton and dry wall, which is against code. Even though he had a busy schedule, he took time to explain and correct the clearance according to code. I am so thankful for his work and professionalism. I cannot thank him enough. Thanks George for hiring such an outstanding technician. Kevin was a pleasure to deal with.

May
30/10/2013

Boiler Repair

In all my years as a homeowner I am hard pressed to think of a company that comes close to providing the superb experience I had with Spring Home. From the moment I connected with Cheryl on the phone, I knew I was dealing with a highly professional organization. I'm a business owner with particularly high standards ... and I was beyond impressed with Cheryl's knowledge and customer service skills. They went out of their way to accommodate me because I was without heat due to a problem with my boiler. I'm quite sure it was not all as 'effortless' to organize as Cheryl made it seem. But that's part of the beauty of superior customer service. When Ali arrived at our very cold house, I was again aware that there was a different standard at play. I can honestly say I have never witnessed such interest, determination and thoroughness (as well as skill) in action. Although I was initially concerned at having a new service person look at our 20 year old boiler, I was instantly confident upon Ali's arrival. And, much to my delight, he was able to determine the problem in record time and take care of it immediately. This is a company whose standards, service and professionalism are noteworthy. I would recommend them to anyone and everyone.

Dee

Furnace and A/C Installation

From start to finish, true professionals. Technicians were very helpful and thorough, follow-up through customer service was great. Would highly recommend!!! Paul from Aurora From start to finish, true professionals. Technicians were very helpful and thorough, follow-up through customer service was great. Would highly recommend!!!

Paul

Boiler and Water Heater Installation

I hired George and his company to install a new mid-efficiency boiler and water heater for our house. Over a period of several months, I interviewed many highly rated contractors and did a lot of research on boilers. I wanted a boiler that would last over 30 years, require min repairs and maintenance, and reduce our heating bills. Many of the companies I contacted pushed high-efficiency boilers which were a lot more expensive and does not last nearly as long as cast-iron mid-effiency boilers. When I met with George, he listened to my needs and concerns and recommended to me a boiler that he thought met my goals rather than pushing a particular product that he wanted to sell. He was also very knowledgable and responsive to my many questions. All of these things made me feel comfortable with George and made me felt confident that I chose the right company after a very lengthy due diligence process. Another thing that set George apart from others was that he responded very quickly to my questions or requests for additional info. His response, whether by email or phone, was almost instantaneous even though he has a very busy schedule. I always felt taken care of and, most importantly, this kind of treatment carried through after I hired his company. There are times when it becomes very difficult to reach a sells person after they get the job but this was clearly not George's policy! The installers, Alley and Peter, did a great job and worked very hard to make sure I was happy with everything. At first the boiler was not piped exactly as I had wanted and to re-pipe it would take a good part of another day. However, George and the guys were happy to make the corrections because of their complete dedication to customer satisfaction. The installation looks very clean and neat and that was exactly what I wanted. I hope that we will have many many years of reliable heating and hot water from our beautifully installed boiler and water heater! Thank you George for really caring about customer service and quality and also a big thanks to Alley and Peter for working so hard to achieve a perfect installation! It was a real pleasure to work with such good people.

San

HVAC Service

Great HVAC services, they have some expert technicians. I recommend Spring Home if you want to service or repair your HVAC in Toronto.

Irvan Sanjaya

Furnace and A/C Installation

I am very pleased dealing with Spring Home. Sales Manager, Cy, is really very knowledgeable. Quote was reasonable and all inclusive. Installation Team, Tiger, Randy and Wilson ware very professional, friendly and skilled. They did perfect and clean job from sheet metal, electrical, plumbing, tubing, laying foundation for AC, very happy with overall installation. Finally Thanks to office staff, Cheryl for post installation follow-up and help with finance/rebets.

Kamlesh Hajwant

Installation of Heating and Cooling System

The manager and folks from the sales department are very professional and thorough in their assessment of customer needs and extremely knowledge with product information. The installation team is very curteous, professional and thorough both during the installation and after the job is done .The after sale follow-up is done in a timely manner. I am happy with both the service and equipment. I would recommend Spring Home as one of the top companies for heating and cooling services in the Toronto area.

Kan Mio
05/10/2013

Boiler Installation

Excellent overall. Very hard working employees. Clearly care about what they are doing. Installers stayed at the house until almost midnight installing the boiler to complete in 1 day. I have never seen anything like this before. Installation looks great. Everything is working well so far. Would highly recommend this company

RR

Ductless A/C Installation

Cy and the team are great! I have an old Bloor West Village home and we needed ductless AC. Cy came to the house and was clearly the most knowledgeable of all the installers I'd interviewed. They weren't the cheapest but I thought if you're going to install something on the outside of the house, don't take a risk. The installation team came out here and did some a clean professional job. My neighbour went with someone cheaper and their installation looks messy. Mine looks so neat - no eyesore. I'll work with them for all my heating and cooling needs.

Shemina Keshvani

Furnace Maintenance

I contacted Spring Home Heating to do our annual furnace maintenance. The technician showed up on time and did a thorough check and cleaning process. They seemed to check a few more things than other companies that we have used in the past.

Paul

Ductless A/C for Computer Room

Excellent staff, excellent service. Knowledgeable staff and owner who work towards a solution. The best part is that the work is quality inspected and the workers are respectful and work neat and organized. Great Team work guys ! Would highly recommend Spring Home to anyone concerned for their family’s well being and looking to do it right the first time around.”

Willowdale

Home Heating Replacement

Very professional and polite. Worked around our schedule with regards to the estimate and installation. Very informative. Gave a number of price options and did not pressure us to decide. Arrived promptly and performed work as described, leaving early and leaving no mess. Would recommend.

Roland Sing

New HVAC System

Spring Home Heating & Cooling Systems is a professional company. They exceeded my expectations, she delivered what they promised. Highly recommended. They provide high quality products. Their price is very competitive.

Lorice Nasralla

Furnace and A/C Replacement

Our A/C broke down during the summer, and we ask around for a few different quotes to replace it. Even though Spring Home did not provide the cheapest quote, but when Cy came over to explain the A/C system and also how the installation is going to be done, he is the only person who was able to point out what was not done properly in my previous HVAC installation. And explains how he would correct them when he installs the new system. After calculating the price of replacing A/C alone and having furnace replaced also, I have decided to replace both to take advantage of the full government rebate. On installation day, Randy, Tiger and Ali came over, they introduced themselves properly, and showed me where and how they are going to proceed with the installation. They clearly know what they are doing, and I am comfortable just letting them do their things while I work upstairs. The entire installation went smoothly, and they cleaned up the working area nicely. Before they leave, they explain to me how the new thermostat works, and gave me a tour of the new HVAC system. They took great care on the installation, and it's a nice feeling to know that I own a properly installed HVAC system at home now! It's been a month, and the new HVAC system is working great! Thanks Spring Home!

Kendrick

Ductless A/C Installation

We had a great experience dealing with Spring Home to get our ductless A/C units installed in our home. We received quotes from a number of vendors but felt most at ease with Spring Home. They came to the house made recommendations and walked us through the process of the install. Everyone know we dealt with was very knowledgeable and professional. On the installation date we received calls pre and post the install to inform us the crew was on their way and to confirm that everything was to our satisfaction. The crew did a great job installing the two indoor units and main outdoor unit, they were very good about cleaning up any mess they made. We have not hesitated to recommend their serious to our friends looking to do heating and cooling work to their homes.

Marc

Ductless A/C Installation

I recommend Spring Home Heating & Cooling Systems Inc. for ductless Air Conditioner Installation. From the very beginning, when they came to our house to survey the site, to their follow calls to make sure we were satisfied, the team was very professional, knowledgeable and honest. I would definitely hire them again.

Neil Christopher
22/08/2013

Ductless A/C Installation

I interviewed six dealers for ductless A/C for our three-storey house. There was not much difference in pricing, but we were impressed with Spring Home Heating & Cooling Systems Inc. as a Mitsubishi-certified dealer. We had a limited budget with which to try to cool the three floors, and their advice on how to do it - -where to install the units -- was superb. We got excellent value for the money that we spent. The work was done efficiently and the areas of the installation were thoroughly cleaned afterwards. We couldn't be happier with our experience with Spring Home.

Sheldon Gordon
23/08/2013

Furnace and Hot Water Heater Installation

Great product, good price but best of all is their service. They gave us clear quote, hard work technicians.we need hot water in few days so they squeeze us in tight schedule and install right away.we are happy that we found Spring Home from Homestars!

Natsuko
03/09/2013

A/C Installation and Furnace Repair

I was very pleased with Spring Home, not my first good experience with the either. When I had questions, they ensured I understood the answers. No question would I recommend them! Yes!

Susan

HVAC Rooftop Installation

 had a new HVAC unit installed on the roof of my townhouse. it was a very difficult project involving a crane and manouvering around some old trees. george and his team were great and the job went smoothly. they hooked everything up and checked back to make sure things worked properly and when the filter was missing, kevin went and got some. job well done.

Jeramy
20/08/2013

Ductless A/C Installation

I was very impressed with Spring Home Heating & Cooling systems. The staff were professional and knowledgeable and went above and beyond when necessary. The units work perfectly and the job was done neatly and effeciently. The office responded to my questions promptly. Highly reccommend.

Joanna
14/08/2013

Ductless Installation

We had Cy and his team install a new ductless air conditioning unit on the third floor of our older house in Riverdale. He was very accessible and knowledgeable about our alternatives. Once we decided, the installation was a breeze and we didn't even have to be around when they set everything up. In addition to the new unit, they also fixed a few issues with our furnace, including addressing a nasty leak that had been causing us a headache for a while! We were very impressed by their service and competence and we would recommend to friends and family.

David Barnes

Furnace and A/C Installation

My wife and I recently moved to Toronto from BC. A few weeks ago, we decided to upgrade our heating and A/C. I contacted 3 companies and arranged for quotes from two. A quick look at HomeStars convinced me not to bother with the third. In the end, we selected Spring Home Heating. The experience, from beginning to end, was pleasant. It was nice calling Spring Heating and having my call answered by a company employee who lives here in Toronto. One of the other companies uses an American call centre, while the other was difficult to connect with and sounded as if it also used a call centre. When I called Spring, Cheryl answered the phone and was able to answer a host of questions about the company and its services. Cheryl put me in touch with Cy who recommended that I do a diagnostic first to ensure that the A/C really needed to be replaced. I then called Cheryl again, who booked a diagnostic for my A/C and assured me that any fees from that call would be applied against future purchase. Kevin, the Spring Heating service technician arrived on time and quickly found that the A/C was completely empty of refrigerant. He said the unit could be repaired, but seeing the unit used an older, expensive refrigerant we decided to upgrade. We had already obtained one quote so had a good idea of what our choices and costs would be. At this time we had not yet made up our minds about which company to use. So, we contacted Cheryl and arranged for a meeting with Cy. Again, it was nice having my calls answered quickly by people who live and work here in Toronto. Cy arrived as scheduled and spent a couple of hours with us talking about the furnace and A/C we already had and about units that might better fill our needs. Cy recommended slightly larger and more expensive units than the competition, but the reasons for his recommendations were completely logical. I asked about an even more expensive option, but Cy assured me that the larger unit I asked about would not be needed. Cy also said that the smaller units suggested by the competition would work well, but would not be as efficient. Cy also caught a few things that I knew about, but that the other company had missed. Small things that would have added to the cost and that had to be done for a proper install. Anyhow, we selected the Lennox Elite XC14-024 A/C and Signature SLP98UH furnace and less than a week later Tiger and Wilson arrived with the units and a stainless steel liner for my water heater. Tiger and Wilson were polite, efficient and took any concerns I had about the installation very seriously. The install was not an easy one and the two worked through 35 degree heat to get the job done and done well. Originally, Cy said we might have to place the A/C in a different area that would have impeded any expansion to our garden and deck. I spoke to the crew about the location and after a few measurements and a bit of tree pruning, Tiger and Wilson were able to position the new larger A/C unit in the same location as the failed unit. They were also able to direct the furnace intake and exhaust stacks away from our narrow driveway and towards the fence on the opposite side of the house. Losing any driveway access was not an option and the crew came through to make us happy. The install took all day at the end of which Tiger and Wilson did a great clean up. The only thing that was not perfect was a silicone caulking seal around the new stainless steel chimney liner. The seal is good and will block out any rain water but it isn’t pretty to look at. But then, who else but me would ever look at a caulking seal. The Spring Heating crew did a great job! Cy also recommended a duct cleaning company. Their crew was also excellent. I will try to write a review about that company as soon as I get a chance. I can honestly say that Spring Heating is great company, does great work and gives advice you can count on. To Kevin, Tiger, Wilson, Cy, Cheryl and the crew at Spring Heating: Thank you for a great experience.

Gene
18/08/2013

A/C Replacement

I called Spring Home because of the good reviews on HomeStars and the perfect status with BBB. They did meet the time window for the first visit. The Second visit was right on time and all the work was completed quite fast. The technicians were very professional and tidy. I would recommend them for a new AC and maintenance.

Mike Green

A/C Installation

The estimate was reasonable. The installers were personable and when the job was more difficult than initially estimated they stayed and worked late until the installation was complete. When our initial rebate was rejected the office followed up with an inquiry on our behalf.

Leslie Vanderburgh

Ductless A/C Installation

The team at Spring was very professional and flexible. I called 5 companies for quotes and they were only one of two to call back. They gave an in person estimate within two days. They showed up a little late for installation but were very accomodating around our schedule when we had to leave in the evening. They came back a few days later to walk us through the system. Excellent service and we are very pleased with our Mitsubishi unit.

Chris

A/C and Humidifier Installation

We bought a new house and the air conditioning and humidifying system needed to be installed. I was recommended by my friend to contact Spring Home. Of all of them, Sam, was the most informative and left us with the best impression. Spring home was the most expensive of all of our quotes, however he also did the best job of suggesting models for our needs and explain the pricing. At this point, we decided to go with Spring Home. The Installation went incredibly well, two of their installers showed up very on time in the morning and stayed through the afternoon putting in the new equipment, and they left our house clean. All in all, I really enjoyed my experience with Spring Home. I would have no doubt to recommend them to my friends.

William Wang

Furnace and Hot Water Tank Installation

We were in need for a new hot water tank and consulted Home Stars for contractors. Picked a few of the top rated but Spring Home was the best. Despite being very busy with A/C projects, Sam made several trips to our home to consult on best alternative for new venting requirement for the HW tank. Also decided on a new furnace. Installation was done on the promised date and very clean and professional. Highly recommend.

Angelo S

A/C Installation

We were leaving for vacation and trying to finalize the selection of an air conditioner before we left. Cy was very responsive and helpful in answer all our questions via email before scheduling an in-person meeting. It was great to work with someone willing to respond in the p.m to our needs so that we could leave without having to worry about this over the holiday! I received a reminder the day before the installation and the installation team called me when they departed to give me a heads up that they were on their way. When the team arrived, they walked through the site, identified the work plan and got to work right away. We are in the middle of renovations and the house was fairly chaotic (and I am 7 months pregnant) - the team was very considerate and was great about working around the chaos and helping shift things around and clean up after they were done. We had a few complications because of the layout of our finished basement and closets and the team needed feedback from our contractor prior to finalizing certain aspects of the job - they were patient in waiting for our contractor who was running late and after a few minor differences in opinions with our contractor, I was happy to have the project done professionally and with minimal damage to our drywall. The team walked my husband and I through the new equipment once completed and gave us some value added advice on how the system would work. Overall, great service.

Michelle
07/08/2013

A/C Installation

Cy was quick to respond to my request for information. I was looking to replace a 20 year old Keeprite unit. Cy was very knowledgeable and helped explain and describe the importance of the installation process and also provided factual, non-biased information about the various manufacturers. Cy was trustworthy and honest. The installation went very smoothly. The guys did a great job explaining what they needed to do. They were professional. They pointed out some issues we had with previous work and did they corrected some of these with the new installation. The Lennox XC14 has been great so far. I'd gladly recommend Spring Home to friends and family.

Peter

A/C and Humidifier Installation

We have had our AC installed by Spring Home about 2 months ago and the AC has been great. We are very happy with our purchase. Cy was very knowledgable and was very thorough answering our questions and concerns. Along with that, the installation staff were very friendly and polite. They did a solid job with their installation and the workmanship was top notch. We would definitely recommend Spring Home to customers looking for excellent workmanship and quality.

Terence

Furnace, A/C Installation and Warranty Service

**** UPDATE: Just over a year after the furnace was installed a small component failed that prevented it from heating. The timing could not have been worse. It was late in the evening in late October and I was having all the windows at my home replaced. I managed to get through to Spring Home at about 8PM and they arranged for an engineer to come out that night to get the furnace up and running. A huge thanks to George and especially Kevin for being away form his family late at night to make sure my family was comfortable. Exceptional customer service. **** Spring Home installed a new AC and furnace combination for me about 12 months ago. There were some issues with the installation but Cy and George did go the extra mile to ensure that everything was corrected which I greatly appreciate. One issue that cropped up was a rattling noise when the AC is running. Spring Home were unable to identify any problems with the equipment. In the end I found that it was a water pipe that rattled when the fan reached a certain speed. I notified Spring Home and they sent someone out to secure these pipes and now the rattle has disappeared.

DS

Ductless A/C Installation

Spring Home were fantastic. Professional from the beginning with easily the best quote we received. Didn't feel pressure to make fast decision and once the decision was made installation was quick and painless.Highly recommend!

Steve

A/C Service

Spring Home was courteous right from the beginning. Cheryl asked if we had changed our AC filter first to try and save us a visit to begin with. Kevin was knowledgeable, helpful and very courteous. Would highly recommend.

Julie Kwon

A/C Replacement

I phoned Friday, they sent out a repairman who outlined my options (the system was 13 years old). Randy and Ali removed the old system and installed the new one next day.!!They were polite cheerful and tidy. spring Home replaced my furnace last year and the service then and now was superb. Great outfit ! .

John Cannell

Furnace, A/C, Humidifier and Thermostat Installation

My Wife and i moved into an old house and the HVAC system needed to be replaced, the old equipment was between 30 and 20 years old. We did research online in respect to brands, and the general summary was that the brand didn't matter as much as the installation and the contractors. With that in mind we had numerous installers come in and give us quotes. Of all of them, Cy, was the most informative and left us with the best impression. Spring home was the most expensive of all of our quotes, however he also did the best job of suggesting models for our needs and explain the pricing. We also liked the fact that he suggested what we needed, and turned us away from equipment that would be unecessarily expensive for our home, although we did splurge on the IComfort thermostat. Due to this we decided to go with Spring Home. The Installation went incredibly well, two of their installers showed up in the morning and stayed through the afternoon and into the evening removing our old equipment and putting in the new equipment, and they left our house clean. In addition, it turned out that we had some issues with code, and they were able to help us remove the walls. Also, they put in a new chimney flue when they realized the old one was too large when were going from Mid efficiency to High efficiency furnace. All in all, I really enjoyed my experience with Spring Home. I would have no hesitations in recomending them to any of my family or friends.

Khobie

A/C Warranty and Repair

Cheryl With this heat wave, your staff must be run off their feet. It’s been a very long day for Kevin even more so because of the heat. It’s 11:50 PM and Kevin just left. Kevin is a very dedicate and polite employee who acts in a professional manner. His action speak well of Spring Home and reinforces my belief that we made the right decision in choosing Spring Home. Kevin is an asset to your organization. Please find some way reward him for his action on this long hot tonight because good employees are hard to find. Regards Doug & Grace Scott

Douglas Scott

A/C Installation

It was our first summer with our baby and I couldn't take another heat wave so we decided it was time to get central air - and fast! I started my search on Homestars and began calling top-rated companies on one of the hottest days of they year. I had some ac companies actually laugh at me for calling them when the temperature was so high, which was off-putting to say the least. I met with three companies to collect quotes and began to learn more about AC facts along the way. The third company I met with was Spring Home Heating and Cooling Systems Inc. I spoke with Cy over the phone and I really liked his direct approach. Cy was very matter-of-fact and I had a good feeling with him where I didn't feel like he was 'sugar coating' a potential sale. Meeting and Quote Cy made time on the holiday long weekend to come by and meet with us to finalize the quote. He informed us of everything and never did I feel like he was trying to up-sell us. Installation Once all the paperwork was signed, the Spring Home technicians arrived on time, as promised, and worked like troopers to have everything done as soon as possible. It was sooo hot that day and they remained polite, informative and very efficient throughout the whole process. First, they showed me what they would be doing. Then as they worked, they laid down drop clothes to keep my floors clean. They built a lovely pad to elevate the unit and customized it a bit because of a slop on my yard. Upon completion, they walked me through how the unit worked from the outside to the inside and answered all of my questions. They also completely cleaned up their working space so it was as if they were never there, EXCEPT now my house is cool and wonderfully comfortable! In conclusion, Spring Home Heating and Cooling Systems Inc. are consumate professionals from the sales representative to the installers and I would recommend them in a heartbeat. Their workmanship was excellent. We also got a Lennox which has a top-notch reputation. Spring Home Heating and Cooling Systems Inc. is not the cheapest but I always say you get what you pay for and I know if you use them, you'll be very pleased!

Stephanie

Mitsubishi Ductless Installation

 am enjoying my new A/C system in this humidity and really loving this system more&more as time goes on. Therefore Springhome is very well deserving a good review from me. Sam the salesman was great. His knowledge of the ductless A/C system I wanted was amazing. He explained every detail to me. I really appreciated how he was able to schedule me for a quick installation date even with my uncompromising schedule. The installation team was great to say the least. Randy and Ari were very pleasant from the moment they stepped into my home. They were well informed about what I wanted and worked like a well oiled machine. Even with extreme height, awkward location and harsh weather. They were able to get the unit to exactly where Sam and I had discussed(other companies said it was possible but wanted more money or said it wasnt possible). In other words it wasn't an easy job. Every aspect of the installation was explained to me and nothing was attempted until they had my approval. That was very impressive since they had to walk up&down 3 flights of stairs everytime. After everything was installed. They did a great job cleaning up and was very thoughtful to close the baby's room door before they did any vacuuming. I am very impressed with this company and would definately recommend them to anyone looking for a professional HVAC company. These guys are on a higher level when your talking about customer service. I could tell Randy and Ari cared about what they were doing, and wanted the me to be happy with every installation detail. Instead of just coming and doing what was needed and leaving.

J

A/C Installation

We had contacted 3 home heating contractors to replace our 27 year old AC Unit. The initial phone call with Cy Spring home heating was all that it took to make our decision. He was very knowledgeable and his recommendations were exactly what we were looking for. The follow up was prompt and courteous. With the actual installation, The AC was installed within a number of hours and is working perfectly. The team that did the install was courteous and let us know what was going on. We couldn't be happier with the results! Thanks Cy and your team for such a wonderful experience.

Denise Figueiredo

Furnace and A/C Installation

The Spring Home Team led by Wilson arrived on time and installed a new Lennox gas furnace and air conditioning unit in one day. They continually explained what they were doing and why. There workmanship was top quality and the the end product was excellent. Finally after a hard days work they gave me a thorough tutorial on the system and how to work it and left the house clean and tidy. Good Work!!

Francis L

Furnace and A/C Installation

After researching on Homestars, we chose this company for a maintenance call for our existing furnace. I was very impressed from the very first call by Cy and arranged for a technician to come out. The technician was very impressive with his knowledge, punctuality and manners. He answered all my questions and when I realized the furnace was much older than I thought, I contemplated replacing our entire system. At that point, there was no question in my mind who would do the job it was just a matter of timing. With an erratic work and holiday schedule to deal with I had very specific time frame that Spring Home was able to accommodate. Issues arose during the change over due to the age of our home but Spring Home had no difficulties adapting. The crew was very polite and all of the work was done perfectly. The job site was left completely clean and tidy. Great company.

Scott Hennings

A/C Installation

Everyone (from Cheryl who answers your calls; to Sam Lu their sales rep; to Their installers) I've dealt with in this company is a consummate professional. Cheryl and Sam are very knowledgeable and helpful re: the products they sell. The installers are very skilled, quick and courteous. These guys actually went above and beyond the call of duty. It started to rain Half way through the installation. So, what did they do? Did they high tail it out of my house? No, they waited for over one and a half hours in their van until the rain let up so they could continue working. Don't think that's a big deal? Well, search this site for my review of their biggest competitor and see how big a deal it really is! Oh ya, and the final price for the CAC, the taxes and the installation were over $1,000. less than what their biggest competitor is charging! What more can you ask from an H.V.A.C. company!? Seriously, I'm surprised they haven't put their competition out of business yet! Now, I could go on and give you the negative details re: the lousy experience I recently had with their biggest competitor but I want to make this review as positive as possible because these guys worked their back sides off for me and I think whoever reads this will appreciate it if I just stick with my experiences with Spring Home. Suffice it to say; If you want the best H.V.A.C. service/products in Southern Ontario I think...no I KNOW you can't do better than Spring Home. Thanks again guys ๐Ÿ™‚

Tom
05/07/2013

Ductless Installation

Spring Home Heating and Cooling was recommened to us by a neighbour. Sam La ( the sales person) contacted us and explained thoroughly exactly what we would be purchasing. He was professional and very courteous. Our air conditioner was installed on the arranged date with no problems. The installers were polite,efficient and cleaned up all the debris. We are very satisfied and would reccommend Spring Home without hesitation.

John & Geraldine Culliton
05/07/2013

Furnace and A/C Installation

All of the people we came in contact as part of the sales and installation process were knowledgable, resposonsive and very professional throughout the process. The installation team was concientious and took the extra time to ensure everyhting was properly installed and cleaned up. I would definitely recommend the firm for someone who wants to ensure a quality installation occurs.

Mike Greenwood

A/C Installation

Sam responded promptly to my initial queries and requests and the crew performed the installation with no mess or complications. Sam followed up post-installation. The product is excellent. Spring Home was also the most price competitive of the quotes I requested. Great job.

Jonathan Robinson

Furnace Installation

We had contacted 3 home heating contractors to replace our 20 year old furnace. The initial visit by a Spring home heating rep was all that it took to make our decision. He was very knowledgeable on every aspect of our old furnace and hisrecommendations were exactly what we were looking for. Not only was the pricing the most competitive, but the follow up was prompt and courteous. With the actual installation, there were a few unforeseen problems with our basement which the 2 workers handled deftly and cheerfully ( and without extra charge ! ). The furnace was installed within the day and is working perfectly. We couldn't be happier with the results! We basely even hear our furnace now when it engages.

Ed Kopec
05/07/2013

Ductless A/C Installation

I contacted several companies to provide me with a quote on installing ductless A/C in our home. Cy was by far the most knowledgeable, least aggressive sales I had in. He was able to answer all of our questions and didn't try to up sell us on a more expensive unit we didn't feel we needed. Once we decided on the unit, they were able to install it inside of two weeks. The installers worked for a full 12 hours, not leaving until they were certain the units were all working as expected and that we knew how to operate them. We've had quite a bit of work done on the house recently and the Spring team was by far the best at cleaning up afterwards. There were no screws, nails, pieces or anything else left outside. I was somewhat skeptical that the ductless A/C would be quiet enough not to drive me crazy but even with all three going the last few days the sound is hardly noticeable. I would definitely recommend Spring to anyone considering ductless.

H

A/C Installation

You can go cheap and have an amateur install it or pay a little more for quality work. The unit itself is not the only thing you should worry about, it's also how they install it! I personally went with "Spring Homes" because they have their own installers, BBB affiliated, carry American Standard, have a TSSA license and rated very highly on homestars.com. And to be honest with you, I am not disappointed with their work. The two installers explained everything to me. How it works, what they were doing (step by step) and how to maintain it. Very happy with them. Will definitely recommend "Spring Homes" to my neighbours.

Christopher

Furnace, Humidifier and Air Cleaner Installation

After obtaining four quotes, I went with Spring Home based on their solid reputation and thorough evaluation of my home's heating needs. They Installed a top line Lennox furnace, humidifier and air cleaner. All aspects of the service were excellent, including the sales process (informative, helpful), installation (on time, knowledgeable, friendly, efficient) and office support (confirmation calls, help with rebates), all for a fair price. I highly recommend Spring Home - they are the best.

Wayne
27/06/2013

Furnace, A/C and Air Purification Installation

We are so happy to have found Spring Home via Homestars. Cy was very friendly, informative and patient, meeting with us in person and then answering my tons of questions by email afterward. He recommended the best system for us to replace our old one and did not try to oversell. Tiger and Wilson performed the installation and were efficient, clean and friendly. Unfortunately we have a zoning issue and need to move the A/C unit. Cy was very helpful in arranging this and the company gave us a reduced price for the move since we had our original installation just a month ago. I would highly recommend their services and I must say their aftercare is extremely attentive.

Anita and Aaron

A/C and Humidifier Installation

We called several HVAC companies based on their Homestars reviews. We worked with Cy from their sales team. Cy was very knowledgeable, and answered every detailed question we asked. He was very responsive when we called or emailed, getting a complete answer in a timely manner. He provided options based on budget and quality and made us feel very comfortable with our decision to go with Spring Home. Ari and Bruce managed our installation. We received a call from head office in the morning to let us to confirm the start time, and received calls from Ari and Bruce from the road. Tight communication from the entire team. Ari and Bruce explained they work that would be done, confirmed placement of AC and routing of all the pipes and wiring before getting started. They worked hard throughout the day, working through lunch, in rain and mud, to get the job done. When the job was done, they again walked me through what had been done and what was required to maintain the units. Also kept our home neat with drop cloths, and cleaned up before they left. Would easily recommend Spring Home's work. Thank you Cy, Ari, Bruce, and the office team for your hard work and dedication. An A+ team all around. A very positive experience.

R

In-Wall Air Conditioner

Si was responsive and quick to attend to our needs (broken air conditioner). The installers came in quickly and completed the work in a very professional manner. They even accommodated for our Saturday request because of our heavy travel schedule.

Richard

New Air Conditioner Installation

I wanted to write and thank you for the outstanding job that Spring Home has done for us. From dealing with Cy to the technicians, and then the follow-up, everyone has been helpful, quick and am now enjoying our home's new air conditioner.

Nancy Gaitanaros

Furance, Hot Water Tank, Humidifier and Gas Line Installation

I contacted this company based on its Homestars ratings and some reviews on an another consumer site. From initial sales to installation through to follow up this company is totally professional. I found they did an excellent install, alerted me to energy rebates that I was unaware of in my region and completed things in an efficient and clean manner. I have recommended this company to my family and wouldn't hesitate to use them again. A+

Mathew

A/C Installation

Sam explained all the details and ensured that I understood where and when the installation will take place. Then Randy and his team showed up and installed the unit very professionally and tidied up after the installation. Would definitely recommend them.

Ethan

Furnace and A/C Installation

We met with Cy who was extremely knowledgeable and gave us a very competitive price on our new top-of-the-line Lennox furnace, AC and digital thermostat. Installation was punctual, done quickly, with no mess. They even worked around our landscaping schedule to install the AC at the most convenient time. Client communication from both Cy and install crew was perfect. Cy also handled all paperwork for Ontario Power Authority rebates and incentives.

Jessica
29/05/2013

Furnace Maintenance

My husband and I were very pleased with the service from Spring Home. I called and got quotes from several places and they were very price competitive. There were no hidden fees for service and had excellent follow up. We have received a few emails with very informative information about our heating systems and how to monitor humidity in our house etc. This is above and beyond any service I have received in the past. I would most definitely recommend them and I am about to call them up again to come and service our AC.

Michael and Amanda Spence
31/05/2013

Annual Maintenance

We had Spring Home come to an annual maintenance on our very old furnace. They had extremely good customer service from our initial phone call up to the technician who arrived. They were clear and honest about their pricing and what it would include. The technician even helped us fit a new filter and gave us advice on our ducts informing us about the mold buildup due to the previous owners not having the ducts cleaned regularly. What I appreciated was the good service without any pressure on us to purchase a new furnace as it is 20 years old but still good. We would recommend them to anyone who needs work done on their heating and cooling system. Thank you.

May 30th, 2013|May 30th, 2013|Andrea
07/04/2020

Lennox Furnace Installation

Thanks to Spring Home Heating & Cooling Inc we averted a problem with our furnace at home. The old furnace quit three days before we were to go on vacation after receiving a few competitive quotes we went with Spring Home and we have no regrets. The sales person who visited our home explained all the options clearly and repeated things until my wife and I understood exactly what was being offered. The new furnace was installed on time, the installers were excellent at their job and cleaned up everything before leaving. We have no problem recommending this company to our friends and family.

Keith Daunt

Furnace, A/C and Hot Water Heater Installation

George and his team installed a new air conditioning, heating and hot water system in our 80 year old home, Work was done efficiently, workmanship was well done and the installers kept their work area clean. Gearge was alsways available.

Harold Smith

A/C Installation

We have Spring Heating and Cooling Systems Inc. installed our AC when the temperature suddenly arise in early May. We found this company from this site and called. Their staff is very helpful on helping us choose right model of the system that suitable for our home size and needs. The price is also affordable. The technician who install the system are very knowledgeable and gave us the instructions patiently on how to maintain the system, things need to be done etc as we know nothing about the system. They also were very careful when going in and out of the house during the installation not making messes. Overall, we're very happy about our new AC, it is very quiet and working well. A big thank you to everyone in the team.

Lynn

Furnace and A/C Installation

I had the recently had Spring Home Heating & Cooling System install a furnace and AC to my home. They were proficient and very professional. They were upfront with the expectations, and met all of them. In some cases, they exceed my expectations. The job as clean, and I was able to notice the differences from the previous job (from the previous contractor/home builder). Here are a few words to summarize my experience with Spring Home: - Quality - On time - Fair price - Professional - Clean I would recommend this company to my friends/family.

Kim Nhac
15/05/2013

Furnace and A/C Installation

I met with Cy who gave an honest opinion, made recommendations and got me in touch with the engineer George who provided a solution. I do not have a basement and converted from baseboard heating to an energy efficient furnace in my garage and a new air conditioner. They did an excellent job and also installed a heat pump Mitsubishi ductless unit for my walk out. They are professionals, honest and have a respectful crew that works hard to get the job done. I would highly recommend Spring Home and in the future will use their service again.

Ali

A/C Installation

We needed to replace our A/C unit and Spring Home did a great job. The pricing was more than competitive and the service was great. Installation was done well, quickly and cleanly. They were very conscious about how everything was being assembled and did a great job cleaning up after the job was done. Definitely recommended.

Jared

A/C Installation

After scrutinizing few quotes for my A/C installation I settled with Spring Home. The Sales Manager was very knowledgeable as he explained in detail what his company and the work they perform is all about. The installers came at the right time (prompt) and they were very professional in how they went about doing their job. The price is comparable to others and after the work was done the clean up was fantastic. I received a follow up call the next day asking how satisfied I am with the completion of the job. I would rate this company a five (5) star. Thank you CY Owen

Owen Leslie

Furnace Installation

I wanted to replace my furnace. So i looked for a good company on homestars. I found a lot of people had good things to say about springhome. I decided to hire them. On the installation day. Randy and Patrick arrived at my home. i was happy with who springhome had sent since i had read good things. Randy was very knowledgeable and professional, he explained everything to me and asked permission before he did anyting. He even took the time to tell me that it would be better if i changed my filters more often and to get annual maintenance since i have a wood workshop in basement. When the installation was done, Randy walked me through exactly what was done and answered all my questions. The installation was perfect. But what impressed me was the care and dedication they showed. They left my house exactly how they found it when they arrived. I joked with Randy about how quiet the furnace was and if he was sure it was working or if it would only work till they left. Immediately he responded that they do a systems check to make sure everything is fine before they even think about approaching a customer to say job is done. Also if there was a problem to call the office and someone would be there ASAP. WOW!! BUEN TRABAJO!!!(good job) SPRINGHOME truly a bunch of heating&cooling professonals.

Migul

Service – Removal of Red Tag

 received a "red tag" and with the date quickly approaching contacted about 3 firms to look after the release. Spring Home was the first and only to respond scheduling this as quickly as they could. The technician was fast and courteous and I have no issue recomending Spring, in fact the best recomendation is "would I use them again", positively.

Christine
16/04/2013

Furnace Repair

I was really happy with the provided service to fix my furnace. The tech called before came and had patience to wait for my decision. His service was clear and no hiding. Wish you all the best in your business! Roger.

Roger Liang

Furnace and A/C Installation

We called Spring Home after they were recommended to us by our daughter. Cy Goh's information was detailed and accurate. Workers Wilson, Tiger and Peter were terrific. Polite, efficient and tidy. They worked until 10:30 that evening to finish the job. We had new Lennox furnace, A/C, humidifier, PureAir unit and thermostat installed. We would highly recommend them to you for installation. So far, no problems, as work just done on April 4th/13, but I'm sure their service calls in the future, will provide the same high standards. It was a pleasure doing business with them.

Zoe
24/04/2013

A/C Installation

We just moved in to a brand new house and needed to put in a Lennox AC. I have contacted Spring Home after reading reviews on Home Stars and I am happy I did. The service is simply outstanding. Cy explained everything to detail making it easy for us to make the right purchase. He did not try to cross sell anything, nor did he try to push for a higher end model. I was impressed with the crew that came to do the install. They showed up on time, were courteous, and left no mess. The office called to follow up a few days later. Excellent service, I will definitely use them again in the future.

Lev
09/04/2013

A/C Relocation

We needed to move our A/C unit about 20 feet to reduce noise levels on our patio.Cy and his team disconnected the unit, ran the extra line, built a new and far superior base for the new location, and refilled the system with required increased volume of refrigerant. Cleanly and promptly done, and for hundreds less than the next best quote. Great job!

Dugan
28/03/2013

Furnace Repair

Our furnace was working intermittently. Looked up the problem, but didn't know how to fix it. Phoned Spring the night before, they had a technician waiting at my door before I got up in the morning. It was a simple fix. Kevin was professional and even gave me some helpful advice with another issue. I'll definitely keep Spring in mind if I have any other heating or cooling issues.

Dean

Furnace Maintenance

Spring Home was amazing and very professional to deal with. Booking the call was very easy and the technician who came was extremely friendly and showed me exactly what needed to be done to ensure perfect operation of the furnace. Wouldn't hesitate to call again!

Rob
19/03/2013

Boiler Service and Repair

I came home from work the day before to find that there was no heat (of course, it was -15 after having been mild out for a week). I tried re-starting the boiler (it was newly installed 9 years ago). Nothing. I got my handyman to look at it. Still nothing. I looked on Homestars and found Sping Home Heating and cooling. They were prompt, professional and helpful. The woman who answered the phone, took my info and gave me a 4 hour window and told me my technician's name. He showed up within that time frame, apologized for being late (he wasn't), took off his shoes, diagnosed the problem immediately. Told me the price, installed it and was out the door, heat working within 45 minutes. He was so polite, helpful and professional. He even asked my permission before he used the washroom. Very thoughtful. I'm impressed about the entire experience. I'd recommend these guys to anyone!

Barb

Boiler Repair and Service

It was the weekend before Christmas, and my boiler stop working. I had a company who came over ,they weren't only expensive but had no professionalism, and they a sure me that the job couldn't get done before christmas, witch was very disappointed . I decided to look for another company, and I found Spring Home heating, and was very pleased with their service, and professionalism they knew what the problem was right away,and their prices were amazing ,I will definitely recommend them. Thanks

Johana Sanchez

Furnace Installation

I met George Li from Spring Home Heating & Cooling in early January 2013 when my old boiler was on it's last legs. Immediately I was impressed by his thoroughness in explaining how Spring Home worked and his respect and ability to listen to what my needs were. On January 24th, which was one of the coldest days of this winter, Spring Home installed a new boiler in my home. The team of technicians which George sent out were on time and on schedule. They were very clean and precise with the installation. They also brought plenty of space heaters to keep my home warm during the work. A couple of days after the install I was putting items back into my furnace room, which I had removed for the installers and I accidentally turned off the main power switch to the furnace. Later that night when I got home the house was quite cold. Before I realized what I had done, I called George. Within 10 minutes of my call he had dispatch a service rep. To me quality is very important, second is customer service. I am so glad that I chose Spring Home Heating & Cooling. If you want to do things right, do it right the 1st time.

Ron Wood
02/03/2013

Excellent Customer Service

I replaced my furnace and air conditioner through Spring Home in early summer 2012, and I was deeply impressed by their exceptional customer service and continuous follow-up's. First, got a decent quote from George Li at Spring Home and he quickly scheduled us in for installation. Installation was done in a professional way with George on-site coordinating with us and his staff to make sure installation was carried out in accordance to our particular needs and expectations. Everything went well and we were very happy with their work. Few days later we had a glitch with the outdoor unit. The outdoor fan stopped working so the A/C just couldn't make any cold air. Called George right away and got a very quick response. The following day he brought his team over and everyone stayed and worked very late at night to diagnose and fix the issue. Since then my A/C was running very well all summer. Furnance is also working fine in this cold winter too. And I wanted to mention Spring Home keeps sending me e-mail reminders to always keep me posted on user tips. I'd strongly recommend Spring Home to anyone who is considering replacing the furnance or A/C. They are the best service provider in town. Many thanks to Goerge Li and others at Spring Home for the excellent service and the reliable products!

Kevin
18/02/2013

Tankless Water Heater Service and Repair

Spring Home Heating & Cooling were referred to me by my good friend Paul at The Duct Cleaning Specialists. The original "fly-by-night" installers failed to install service valves. Basement renovator forgot to take into account proper venting when closing off the furnace/tankless water heater area, and the list goes on... Spring Home swooped in, and like magic, quoted, fixed all the issues at a very reasonable cost and followed up, all done within a very short time. Suffice to say, I am extremely happy with the level of service and care they provided. I would definitely use them again and refer them to friends in a pinch!

Nathan Cantkier
15/02/2013

Furnace Repair

My furnace stopped working yesterday before the onset of a huge winter storm. I tried calling many heating companies and I either received no response to my voicemails or was told they couldn't come out in the storm. I swear by homestars so decided to check the site and found Spring Home. When I called, Sheryl was not only empathetic but also thorough in ensuring I got the earliest appointment and provided me with details on the technician, estimated time of arrival and even called me before to confirm the appointment. Kevin (technician) was the consummate professional. He was educated on the issue, courteous and efficient - all qualities I hold in high regard as a consumer. He fixed my furnace, provided a detailed invoice for my records and even gave me a synopsis on next steps in maintenance. The weather was brutal and driving conditions were worse but Kevin came out from Markham to Pickering regardless. Just when I thought the service could not be topped, Sheryl called me to follow up on the service experience and to ensure I was a satisfied customer. I have very high standards when it comes to service and do not rate the experience highly very often because most times it's not or at the most mediocre. In this case I can sum up my experience with Spring Home in one word...EXCEPTIONAL! Thank you very much and I will be certain to recommend your company to my friends and family. Sincerely, Maureen

Maureen

Furnace Repair

My carrier furnace kept turning off prematurely and I had 2 other heating companies charging $800 to fix the symptoms however, they did not diagnose the real cause properly. But Spring Home Heating & Cooling Systems's serviceman did it in an 1.5 hours and they made cost effective recommendations. The furnace works great now. I will definitely use their service again.

Raymond

Furnace Installation

I have great experience with Spring Home. I was looking for a new furnace and received a few quotes from a few reputed companies. After a meeting with George, I was impressed by his knowledge and professionalism and very satisfied with the quote and finally decided to choose to get a new Lennox furnace from Spring Home. The installation was scheduled in a week. The technicians came on time and did a very good job. They also followed up a few times to make sure the furnace is working well as advertised. Great job, thanks!

Zhenyu
07/02/2013

Furnace, A/C and Humidifier Installation

My experience with Spring Home was nothing less than a 10. I had received a few other quotes and decided to go with Spring Home after meeting with Cy. Cy made logical recommendations and was able to answer all of my questions. The technicians showed up on time and were great to work with. Randy, Tiger and Peter worked together like a well oiled machine and were finished before I knew it. Thanks guys! Great job.

Mike

Furnace and A/C Installation

Called Cy who came and provided me a quote immediately. It was the american standard furnace and air conditioner. he explained all the rebates I would receive and the after price. They came and removed my old furnace and air conditioner and cleaned up rapidly. They also helped me to install a gas line to backyard bbq.

Vic

Annual Maintenance

It was a simple yearly maintenance, but I was very pleased with the service. They were on time, explained what they were doing. I thought I needed a new flame sensor, but they explained why that was not required, and what tests they ran to confirm that. I was also really impressed when I booked the service. I phoned the number listed in Homestars, but it went through to someone in the field (owner or technician, I wasn't sure). I found the right number later, but I was impressed when the person in the field took the time to call me back and make sure I got through to the right people. Very courteous.

D
26/01/2013

Furnace Repair

George is great! I agree with all the other reviewers, he sent a service technician out on one of the coldest nights to repair a faulty furnance. I am so happy to have found this company: trustworthy, reliable, and efficient. Fast service and great quality.

Ann Chen

A/C Replacement

I obtained several quotes and was about to make my decision. Spring home heating/cooling was my final call for quotes. I am glad I made this call. At last I found what i was looking for. 1)professionalism 2)honesty 3) competitive pricing 4) workmanship Cy,Tiger and Randy showed their true color by delivering what they promised. Cy,was a true professional,with integrity,honesty and vast knowledge of the product. there was no pressure sales or unnecessary up sell. I had faith in him from the beginning. tiger and randy ,their workmanship was unquestionable, they were courteous,place was kept tidy and delivered timely. Congratulations everyone for job 'well done'. highly recommend Spring Home heating and cooling to anyone 

Joseph,

Furnace Repair

Our furnace stopped producing heat on a cold Sunday night! Called three companies, this was the cheapest for a diagnosis. They were prompt with scheduling, and were able to come in earlier than expected to fix the problem. I had Kevin and Randy come in to do the repair, and they were both very courteous and did the job quick! Thanks!

Nadia

Fantastic people and work

Can't say enough about this company. I found them through Google search last year to replace the motor of my 10-year old furnace. I was happy with the work by this company. Two weeks ago on the coldest night of the year, I called them again because we had no heat in the house. George showed up after midnight and got the furnace to start again. He showed us that there was water damage near the starter. He dried it with some cloths and got it working. He patiently explained our humidifier was setup incorrectly and water was dripping down into the furnace. He also pointed out where certain things no longer comply with current building code. There was a follow up visit by Carson and another gentleman yesterday to correct the issues that were identified by George. Each of these gentlemen was professional and very knowledgeable. They all took the time to explain how the heating/cooling systems work together and how to maintain them correctly. I couldn't be more impressed!

Bev
07/01/2013

Muli Split Heat Pump Installation

Spring Home installed a ductless, Mitsubishi heat pump/AC system in our semi, and our home comfort has improved dramatically. We were very happy with Spring Home’s work. Their sales advice was helpful, not pushy. Their installation crew was clean and professional. Their follow-up has been diligent. Overall, we highly recommend this company. As for the Mitsubishi system, it is performing very well. Our home is a 1500 square foot, open-concept Victorian, previously heated with electric baseboard and a wood stove. Heat distribution throughout the house is now much better, and the temperature is very consistent. Humidity levels are more comfortable, and our electrical use is down significantly. Amazing technology.

Jim

Furnace and A/C Installation

We planned to replace our furnace and AC unit for a while, and it was not easy to find the right company. Fortunately, we found spring home from the homestars website with the high rating. We called. George , from spring home, answered the phone in a very professional manner. So we knew right away it would be the company we can trust. On the installation date, the team came on time and did a great job! I want to say thanks to Tiger and Peter again. They are very knowledgeable, responsible and patient. They answered all my questions patiently (normally, I have a lot of questions), explained all important things I need to know, and cleaned up the worksite very carefully. I will definitely refer spring home to all my friends if they need to replace their furnaces and AC units.

Michelle

Furnace, A/C and Air Filter Replacement

We were on the market for a new furnace and A/C unit for quite some time, so we had time to shop around. We had several appointments with various companies, but we decided to hire Spring Home to do the job because we were impressed with them. Cy from Spring Home was extremely knowledgeable of the product, did not try to sell us anything we did not need, he explained everything in a very friendly manner, offered a competitive price, and checked back with us after the installation. In the day of the installation, the team of two technicians showed up as scheduled, did a very good job with the installation. They worked until everything was ready; they were very organized and cleaned up after the work was done. We are happy to recommend them to anybody who needs a reliable company, who work as a team for customer satisfaction.

Istvan

Lennox Furnace Installation

My furnace broke down at christmas and i was going through homestars to see which of the top rated heating companies will come to save me. After calling about 3 companies, non of them wanted to come the same day so i had to keep on looking. I came across Spring Home and they were happy to come by the same day. When the technician came he informed me that they need to replace something inside which is going to cost about $600. He also informed me that the previous house owner installed the cheapest furnace that he could find and it made sense because the furnace that broke down was about 5 years old and was also suppose to be high efficiency. My option was to fix the cheap furnace for $600 and hope it will last some more time or get a top of the line Lennox for $3000 minus a $250 manufacture rebate. We decided to go for it and they came the next morning to install it, i was so happy i didn't have to wait any longer. When it was all done, boy what a surprise, the new Lennox was so much better. It heated the house in a very short period of time and stayed hot consistently, was very quiet (i couldn't even tell when it was on and when it was off) and the house just feels alot warmer than before. I was so happy i picked these guys, very helpful, very knowledgeable and fair. I would recommend them to anyone that asks. Thank you guys.

Elad
31/12/2012

Furnace, A/C and Humidifier Installation

I needed to replace an older furnace with a high efficiency one and create additional living space with a more compact installation on the lower level of my home. I also wanted to reduce noise as the furnace room is adjacent to living space. Cy did a prompt, careful and knowledgeable assessment of the situation, gave me a good price, recommending a Lennox SLP98V furnace. I opted to replace the central air unit at the same time. Cy was also able to recommend a third party who took down the furnace room walls after consulting with installations manager, George. With furnace room walls down, the new furnace and AC coil were installed (at the promised price) by Tiger and crew, and, I am very happy with the result. I have upgraded the HVAC, gained additional living space and found the new furnace was so much quieter than the old one that I had trouble falling asleep on the upper level the first night - and that is before the furnace room walls are back up. I had opted for Lennox's iComfort wi-fi thermostat in the installation (so I can monitor and adjust the HVAC when away from home), and as a result I found the humidity level of my home was too low for me. So I had Spring Home install the small Lennox bypass humidifier. This was done promptly and in such a fashion as to optimize the amount of living space while providing easy access for future servicing. The installed unit is able to raise the RH to 45% no problem. I have set it back to normal levels and am enjoying the absence of overly dry air in my home during winter. Spring Home will return this spring to install the AC compressor. In my opinion this company provides excellent service and value. Everyone I dealt with (sales, installation and administration) displayed an effort to, and did, satisfy. Service was prompt, all questions were answered by the team as things progressed and Cy followed up after each installation. I will be quite happy to use them for regular maintenance in the future.

Ron

Lennox Furnace Installation

I recently was in the market for a new furnace, and went about getting multiple quotes. I found Spring Home Heating and Cooling on Home Stars and had them quote. As I discovered I didn't just receive a typical quote as Cy was extremely helpful in educating me on the workings of the various high efficiency furnaces on the market. He explained the workings of my current furnace, but also how the install would take place both inside and out. He also talked about how the air conditioning works with the new furnace that I would receive. One thing I was very thankful for was that Cy pointed out there was a code violation with my hot water tank, he flagged it to me and explained the violation. Not only was the venting that was installed by another company not to code it was also a dangerous situation to my family. So as you can imagine I went with Spring homes. The two technicians that came to install the furnace were on time, friendly and kept things very clean during the entire install. They explained all the steps and took me carefully through everything after the job was complete. I would definitely recommend Cy's team again and plan to hire him back when we are ready to purchase a new air conditioner.

Ryan

Furnace Replacement

During our house renovation, our furnace had a problem. We called Spring Home company and spoke to George. He explained us the products, installation, warranty and OPA rebate in details and answered all of our questions. We decided to use Spring Home as our contractor to install our new furnace because of George’s knowledge and professional service. At the next day, two technicians went to our house on time and they were great with their installation, everything went smooth, professional and quick. We were happy with their work as well as the new furnace. Thank you George and your team!

Charles
28/12/2012

Boiler Replacement

Spring Home was an amazing company to deal with. Initially I called them to just do a maintenance on our really old boiler. The technician talked to me about installing a new boiler and why the old one was dangerous and inefficient. He didn't push the sale and just wanted to inform us. The boiler was really old. He was very helpful and we decided to change the boiler which was the best decision as the new boiler works like a charm and they hooked it up to my Nest thermostat. They finished a big job in a day working from morning and night. Kept everything clean and were very friendly. I would definitely recommend them. The price was also reasonable.

Alex Ikonnokov
26/12/2012

A/C Replacement

In late June, we had problems with our existing air conditioner - a twelve year old unit which required replacement. We had sourced about four different contractors from Homestar but we found Cy Goh from Spring Home Heating and Cooling most effective in explaining his product, installation, warranty and OPA rebate. The price given was competitive but not the cheapest and with a minor room for negotiation. In terms of the the time for installation, it was not flexible - he indicated the slots available and since it was not an emergency situation with health at our home, he did not want to bump other clients who had asked for service earlier. That is what you would want also for your installation date that you will not get bumped once you have signed the contract. As promised, the crew of two technicians arrived on time and installed the new air conditioner. The new conditioner was installed in the new location on the side of the house and the refrigerant at the old location was properly reclaimed and sealed pipes were properly sealed. The new location had a steep grade, so the installation team used extra gravel and platform to level it properly. After the installation and testing, the installation team displayed the level of pressure and explained the functioning of the air conditioner and answered our questions to our satisfaction. I would recommend Cy and Spring Home Heating & Cooling for all and any heating and cooling service. It is hard to find reliable contractors to get the work done properly and with the experience I had with Spring Home Heating & Cooling, I would rate them at 10 for price, timing, quality of workmanship and after service support to get the OPA rebate. Thank you Cy and Tiger for doing an excellent job. I wish I had the same experience with other contractors that I had to do work at my home.

Bashir
24/12/2012

Oil to Gas Conversion

We interviewed about 5 companies and Cy at Spring Home was a clear winner. He was organised, professional and informative; we had faith in him from the beginning and this held true. He helped us from the very beginning with the frustrating Enbridge application and waiting process (give yourselves time people! It takes 10 weeks in Toronto!). And his crew was ready to spring into action when we got an earlier gas hookup date. The installers/technicians were courteous, professional and quick! They had the chimney lined, AC installed and the new furnace in place within a few hours - checking in with us along the way to ensure that we knew what was going on and where things were going to be. We were very pleased with their work and don't hesitate to recommend them to others.

Tanja Turic

Furnace and A/C Replacement

I contacted Spring Home based on all the great reviews on Homestars. Cy was very knowledgeable and professional. The price was very good comparing with few quotes I got from other companies. The technician Randy and his team came on schedule. They were very professional and did an amazing job installing the new AC and furnace. After the installation, Randy explained how the new system works and helped program the new Wi-Fi thermostat. He and his crew were very helpful and they left the place spotless. I would highly recommend this company for any heating and cooling service.

Tuan L

Furnace Service

I had no heat, called Spring home heating and they came and fixed my furnace. Excellent work and excellent customer service. I was satisfied from the first phone call, I would definitely recomend them to anyone. Worth every penny! I will be using them again for sure.

Maria Doucet

Furnace and A/C Installation

My parents needed to have their 18 year old furnace replaced after a duct cleaning service was performed by another company and carbon monoxide got into the house. Cy was the sales person who helped us choose a replacement Lennox furnace & air conditioner. From the moment he walked in to the house until well after the installation was completed he displayed nothing but professionalism, respect and knowledge and we had a few different sales people visit. Everyone else seemed like a used car salesman compared to him. The installation guys were great, on time, everything went smooth and we were informed every step of the way. My parents also needed some piping work done which they were tagged for by Enbridge and that was also taken care of without a problem including the associated paperwork. Great follow up from Cy to ensure my parents were completely satisfied with the furnace. Can't remember the last time dealing with a company so keen on customer service, a really great feeling.

Agnes

Furnace and A/C Installation

I recently had a new furnace and a/c installed by Spring Home. Cy came over and patiently walked me through the various options we should consider. He also took the time to explain in great detail how the furnace and a/c operate, which was very valuable knowledge. Installation by Tiger, Randy, and Peter went very smoothly and was very clean. Upon arrival, each one of them introduced themselves and were very polite. I would highly recommend them to family and friends. Thanks Cy, Tiger, Randy, and Peter.

JC

Furnace and A/C Replacement

Cy made the time to arrive on site the day that we asked for a quote, was very informative, and suggested the best AC/Furnace to fit our home, and have the best OPA and manufacturer rebate. The installing team (Tiger and Wilson) were quick, courteous, and willing to stay as long as it took to get the job done. We asked them to finish the installation the next day as it was getting late, and their main concern was not their own time, but the fact that our children wouldn't be warm enough. We were good with supplemental heating for the night, and they arrived on site early the next day to finish the install. Even with a few site conditions due to the age of the home, we were able to talk through options to come up with the best solution. They were receptive to any suggestions we had for the installation as well. The furnace works great, and the home is a much more comfortable temperature.

Daniel
20/12/2012

Lennox EL296 Furnace Installation

On October 17th my furnace was shut down due to hole in the heat exchanger. I called Cy and we had an EL296 installed on October 19th. I choose Lennox because my brother, who has been a furnace repairman for over 25 years, highly recommended getting a Lennox furnace. Tiger and Randy did the install and both were very pleasant to have at the house and they did a good job. Cy was great at getting the paper work completed quickly and getting our installation to be a priority as a result of us not having a working furnace. My review of Cy as our salesman is 10/10. He took the time to follow up after the install to make sure we were happy. My review of the installers themselves is 10/10 and 9.5/10 for the installation. I have given the installation 9.5 instead of 10 because while using concrete and caulking to seal up an old pipe hole and seal around the new pipes the outside brick wall was splatter with both concrete and caulking, not a big deal, I will clean it up in the spring. The second reason for the 9.5 is one of the bricks in the wall now has a hair line crack in-between where the the two holes were drilled for the air intake and exhaust. This is a risk anytime you drill into a brick wall. I did not mention either issue to Cy during his follow up call because overall I would give the sales and installation team 10/10. Great job guys I highly recommend Spring Home. Now for my review of the Lennox furnace. So far I would give the EL296 a 9.5. The only things negative I can say so far is I have not been able to get the humidity in my house over 30%, maybe that is the right % for December 13th or maybe I am not setting the levels correctly. The only other thing I can say negative about the furnace is the fan has a high pitch noise that I can hear when it is on. It's not the fan noise that bothers me but the high pitch. With that said the furnace is considerably quieter than our old furnace. Overall based on 2 months of use, I would recommend the Lennox EL296. My brother's recommendation of Lennox carried a lot of weight in our decision process because he works on all different types of furnaces as a repairman and could tell me which brand offers the best value over many years of service

Jason
13/12/2012

Lennox Furnace and A/C Installation

Cy was very informative and provided all the information to us that made the decision to purchase that easy. Other companies were quoting us way for less product than what we ended up getting. The new Lennox furnace is amazing and Cy's team did a marvelous job with the install and everything. Highly recommended.

Gary Cruz
12/12/2012

Furnace, A/C, Humidifier and Thermostat Installation

Well, I'm very fussy when choosing persons to do work at my home, Right from the get go when I spoke to CY on phone and I met him at Spring Home Heating & Cooling Systems main office, Cy mention they have a SPL98 Dave Lennox PREMIER furnace working at their office, CY explained every thing in detail, Since I wanted to see and hear furnace running to see how quiet furnace really is, and it is the most quietest furnace I have owed, Cy hook me up with George at Spring Home Heating to come to my home to evaluate at our home for new Heating & AC system, George suggested to ad more air returns for cold spot areas in our home so we did. Thanks again George for your professional help in what you advised us to do with our home, and going the extra mile. Cy & George plus installers were very professional in all areas provide outstanding workmanship & customer service punctuality, quality, price were also there. Thanks Cy, George for all the hard work you have done for us to get the right match of system for our house. Note we have never been so comfortable after new installation no more cold spots. Never mind that SpringHHCS team they went the extra mile to contact me personally on phone from Cy, George, and Cheryl from main office team to make sure I get into a new rebate programs that was just happening in our area. This helps us in getting an extra $1100.00 from rebate program with Enbridge, Plus Cheryl made my steps for Ontario Power Authority rebate program, plus Lennox rebate program incentives, Again Thanks Cheryl for great communications and helping me on these forms that I had to summit to OPA, You made my day effortless. Thanks Again Spring Home Heating & Cooling Systems team for an outstanding job. Happy Holidays, & all the best in 2013

Allen

Furnace and A/C Installation

We decided to go with a Lennox Furnace and AC as ours were 22 years old and had given us good service. We started by checking approved Lennox dealers on the Lennox website and then checking their reviews on Homestars. We had a few come in to give us quotes. We were very impressed with Cy from Spring Home Heating and Cooling. He came by to inspect the house to determine the appropriate size of a/c and furnace. We had done our research and knew the model (SLP98) we needed. He explained in detail how the new system would operate together with our options and rebates. We decided to go with Spring Home because of their reviews and competitive pricing. Tiger and his team were courteous, did a great job with the installation and cleaned up after the job was complete. We are very happy with the furnace, it works efficiently and is silent! We will have to wait for the summer to see the results of the AC. We bought the Wi fi touchscreen thermostat. We were on holiday recently, and it was great to walk into a warm house on our return. We had turned up our thermostat remotely at the airport – amazing technology! You can buy the most expensive furnace, but it won’t give you the service it is meant to give you unless it is installed correctly, and this is what made us nervous initially when selecting a Contractor. We feel Spring Home did a good job and we look forward to continued service from them.

Luis

Furnace Installation

We recently had a new gas furnace installed by Spring Home and were quite pleased with the service we received. Cy was excellent at helping us select the proper furnace and patiently answered our questions. Tiger and Wilson were wondering at installing the new furnace. They informed me of each step and were super clean and polite throughout the entire process. Great company!

Erin
07/12/2012

Lennox A/C and Pure Air Filteration System

Helpful no pressure sales advice from Cy Goh, prior to the installation helped confirm hardware choices we'd considered before having even called them up. A two man team, lead by Tiger arrived on time and, spent the extra time necessary in a confined basement area ensuring a proper, neat install. Tiger took the time to explain the reasoning behind certain points of the installation and where appropriate took our requests into account as well. It was comforting and refreshing to see a contractor seemingly as considered with the function and aesthetic of the job as we were. To be honest I generally don't like having contractors in my home as I've found the majority have been less than respectful. The Spring Home crew I dealt with acted like guests you actually wouldn't mind having back. The job was comparably priced to others but featured name brand hardware extras. Quality hardware deserves equal workmanship. Our home received both.

Kenneth Greer
07/12/2012

Furnace, A/C and Hot Water Heater Installation

We called Spring Home to come to our home to give us a quote. Cy was extremely knowledgeable and we felt confident getting our furnace and A/C from them. Cy also helped us overcome a nightmare situation. He discovered that there was a gas leak in the pipes of our water tank. We tried calling the company that installed it, but couldn't reach them. Cy took it upon himself to call his own licensed technician to come and help us shut of the gas value as he was worried about our safety without charging us a single penny (this was at 12:30am). This is beyond great customer service and we are truly grateful that he cared so much about our safety. We would highly recommend Spring Home.

Jenny

Furnace and A/C Installation

Loved it. They were willing to work with us to find the best way to run the ducting to the second floor. Two weeks after signing contract with them, the work was done completely. We were extremely impressed by the results and very happy that we chose this company. They were very professional and provide outstanding customer service. Thanks George and Gary and all the other crew members for this great work. We highly recommend your company to anyone.

Neal Nathan

Furnace and HRV Installation

We were thinking of upgrading our furnance for awhile. Based on the reviews here, we decided to hire Spring Home. We are very happy about the decision. George was very knowledgeable and no push. He patiently helped us make an educated decision. The work was done efficiently and beautifully. We were even more impressed by his after-installation followup. He was very approachable and responsive whenever we had a question. He really cares about his customers. Highly recommend Spring Home Heating & amp; Cooling Systems Inc, Geroge and his team.

LU

Humidifier, RO and Thermostat Installation

The folks at Spring Home are true professionals that stand behind their work. I tasked them with resurrecting a problematic steam humidifier. In other words, I hired them to fix someone else’s mistake. It wasn’t an easy job, or position to be in, but they handled it with class and completed the job successfully. My family is extremely grateful to have humidity in our home again, and will definitely stick with Spring Home for our future HVAC needs!

Jacob Kennedy

Midd – Efficiency Boiler Installation

I was looking to replace my 25 year old boiler system with something more efficient. I called around to a number of places and ended up going with Spring Home as I felt that they offered the best customer service and were the most responsive to my questions. The process starts with an assessment of the system where I was told what to expect and what additional costs may be incurred if certain areas of my system were not up to code/broken. Cy and the lead technician were extremely transparent and knowledgeable and I appreciated their candor. They also did not try to up-sell me on various products and I felt that they gave me the best advice for my situation. The installation itself went very well. The technicians were extremely patient and explained everything that they were doing as well as answering all the questions I had along the way (and I had a lot of questions). They were extremely respectful of the space and cleaned everything up when they left. Finally, I was contacted one week after the installation for follow up, which was extremely appreciated. I was very happy with the consultation and installation and would not hesitate to use the services of Spring Home again or to recommend them to others.

Jane

Furnace Installation

Our furnace was tagged out during an annual maintenance call due to cracked heat exchanger cover. The service company quoted me on the repairs and on the cost of the new unit. I called around for numerous quotes, and had found Spring Home on Homestars as a top rated company so decided to give them a call based on other client's reviews. Cy came by the next day for an in home consultation. Cy was extremely knowledgeable of the various products and walked my wife and I through the product that he thought would be best for our home, and why. Cy was very pleasant and polite throughout the process and at no point were we under any sort of pressure to make a decision. Once we decided on the model of the furnace Cy had his crew install the furnace within 3 days. The technicians who came were outstanding - very knowledgeable, tidy, polite, and took the time to walk me through the installation as well as the product itself. Not only was the sales and service great at Spring Home, the furnace is also a reputable brand. I would recommend Spring Home to friends and family without any hesitation.

SP

A/C Installation

I was in the market for the new A/C for my new house which only had rough-in. After thorough research on HVAC companies, I decided to go with Spring Home which had really good reviews from customers on HomeStars. I first spoke with Cy Goh on the phone to get product information and price on different A/C units. I found him very knowledgeable on his products, very polite, and very understanding about my needs as a home owner. Making an appointment through their friendly office staff was very smooth too. When HVAC technicians, Tiger and Randy, arrived at my house, they clearly identified themselves politely before entering the house. They gave me a brief demonstration about LENNOX A/C which I decided to go with and also explained installation process step by step to ensure my satisfaction through the installation. The installation went very smooth as a result of their hard work. Thanks to Spring Home, I had a very pleasant summer. My experience with Spring Home overall was very outstanding. If you are looking for a HVAC company with great staffs, great product lines, and not to mention great price; do not hesitate to give them a call. You won't regret it. I would definitely recommend Spring Home to my friends, neighbors & families.

Sj Young

A/C Installation

Overall the experience was satisfactory. Price was comparable from other quotes. The sales guy was knowledgeable and easy to talk to. The intallers did a good job and communication was ongoing throughout the install day, Clean up was done well.

Eg

A/C Installation

Overall I'm pleased with the product and service. I had Spring install a central A/C unit for my new home. The overall process was easy and scheduling installation was effortless. Any issues I had were dealt with quickly and to my satisfaction. I'm very pleased with the service I received.

Todd

Furnace and A/C Installation

Cy responded to a request for a quote and was very helpful in going over the different models avail;able, the cost and the pros and cons of each furnace and air conditioners that they have. There was no attempt to hard sell the most expensive models or to up-sell more options - just clear information. The installation was schedule within a week, and the installers were very professional, cleaned up when they were done, and answered all questions during the day. Highly recommended,

Ron C
22/11/2012

Furnace Installation and Annual Service

 have purchased a new Ruud high efficiency furnace from Springhome last year and had follow up service just recently.. The experience has been very positive and I can recommend this company to anyone requiring either a new system or just good service.

Frank S

Furnace and A/C Installation

The salesperson Cy who came to our house was very knowledgeable and took his time to explain everything to us. He was factual in what he explained. When the furnance & AC were installed, I am happy that they paid attention to details and are knowlegeable to the safety codes. Safety should be #1 as our lives depend on a safe home. The followup from the admin. is also very good. I look forward to working with them to complete the rebate and warranty areas.

Li

A/C Installation

We live in Toronto and our house is over 100 yrs old so we thought it might be a bit challenging to install an AC unit. We wanted to ensure we picked someone professional, who we knows what they are doing and are well priced. Cy came in to our place and we sat and discussed our options - his level of knowledge and professionalism were very evident. We had spoken to about 5 other companies and felt the most comfortable with Spring home heating. Cy walked us through the process in great detail enabling us to make a decision confidently. The installation crew, Tiger and the other gentleman who's name I forget, showed up on time and got quickly set up, showed me the unit and put drapes/sheets around our floor not to dirty it. Given that the installation was a bit tricky, it took them the whole day to do it but they managed the whole thing extremely well. There was an issue fishing one of the wires to the thermostat, but they managed to resolve it while at the same time explain to me what needed to be done and why. The installation was completed professionally and we are very happy with our unit - a Lennox. The next day or so, Cy contacted me following up on the job to make sure everything was in order. That was a nice touch as well. We'd definitely recommend Spring Homes to anyone and you will not regret selecting them to take care of your heating/cooling needs.

Cesar Martinez
22/11/2012

A/C Installation

A boiler heats our house, so after suffering through one Toronto summer without A/C, we decided that 2012 would be different. After an extensive search for the best solution and best service provider, we hired "Spring Home Heating & Cooling" and were very satisfied with the whole experience. Cy presented us with various options and in the end he won us over because he was able to provide us with a solution that would give us a cool home without busting our budget. The job was carried out on time and on budget

Clair Cronier

Furnace and A/C Installation

Its been a few months since we had hired Springhome to replace our Hvac appliances. I decided to wait a few months before makin a review to see how the furnace would be during winter. My A/C had started to fail during the summer time. So we started to do our research and contacted a few companies, but none of them were able to impress my husband and close the deal. Springhome was the last company up at bat. George came to our home with a very professional attitude, but most importantly he came well prepared. He looked around and pointed out problems with the existing system and duct setup and explained to my husband about how the airflow wasn't being circulated properly. George even spent time to explain about code infractions made with previous install. After all that. The choice was very clear. Tiger and Randy had come to do the installation. When they arrived and introduced themselves, I could tell they were just as professional as George and I was in good hands. They explained everything that they would be doing and asked if the location for almost everything was alright with me. I was very impressed. Never have I experienced such great customer service and attention to detail. They kept my home clean during the install and left it the same way the found it. From beginning to end these guys were great. Thank you so much for everything George, Tiger and Randy. Your professionalism is greatly appreciated.

Lorianne

Service on Furnace – Fixed red Tag

Our newly bought house in Toronto had the furnace and HWT red tagged. The furnace and HWT were so close to each other that gas was going to be cut off. After interviewing 3 companies, we decided to go with Cy. He was knowledgable and provided prompt services. He provided us a few solutions including more economical ones, not only to fix the red tag, but to make the home comfortable. At the end, we felt that investing in good heating and cooling systems were as important as fixing a problem. Cy' s crew moved my HWT to a better location, replaced my AC and furnace with new Lennox ones and took care of the filing for red tag and rebates. Randy and crew, who did all the work were very nice, and they arrived before 9 so I wasn't late for work and they worked right into night time. The next day, Randy also came back to help me change my gas line for stove for my kitchen renovation. He made sure minimal walls were open from his work and all the new pipes were run neatly and sealed correctly. Overall, I am very happy that I chose Spring Home and I'd recommend them to all my friends and family.

Rose
14/11/2012

A/C Replacement

When I realized that I could no longer rely on my more than twenty year old air conditioner for hot summer days like the ones we experienced this year, I figured that it was time to get a new high-efficiency unit. I checked out some heating and air conditioning companies on HomeStars, picked out a few highly rated ones and talked to them about what I wanted. After reviewing different options, I settled on Spring Home. I am more than satisfied with my choice. Cy Goh responded to my inquiry quickly and came to our house to talk things over. He made a very comprehensive presentation and patiently explained to me things that I needed to know about air conditioners. The price he quoted was very competitive. Tiger and Randy, the two technicians who came to install the new A/C unit were very courteous, respectful and professional. They explained to me what they were doing and answered my questions. They were also very conscientious about cleanliness. They did a great job. A few days later, Cy called me to follow up to make sure that everything was ok and I was happy. I was pleased to give him a positive answer. Henry from Toronto

Henry Chung

Furnace and A/C Installation

I have recommended Cy Goh and Spring Home Heating & Cooling Systems Inc to my clients and I have listened to other business associates talk about clients that have used his services and been very satisfied with the work and proucts provided.

Stephen McCune