We are very happy with our new multi split ductless system that Spring Home installed. Cy was great - when we first meet, he spent a good hour looking around my home and providing me with different options and scenarios. I had 2 other quotes from other top rated HomeStar listed companies but in the end I was impressed with Cy's knowledge, honesty and professionalism. Install went well. A crew came in that were very neat, professional and efficient. Now we don't have to cry ourselves to sleep during the end of this hot summer... I just wish we did this sooner. Excellent work. Highly recommended!
All the staff of Spring Home are knowledgeable and very friendly. Cy believe it or not returns your call even if their is a heat wave going on. The installers were never in a rush and very professional ! I am very happy with my purchase
I came home from vacation and my furnace was off. My regular people who do service were away. I called Spring and they diagnosed over the phone that it was the batteries in my thermostat. Someone else might have come to my house and charged me $150 for the same thing. Use these guys, they are straight! John Page
Home Heating & Cooling Installation
When it's time to replace my 18 yr old furnace and air conditioner, HomeStars was able to get the job done in a timely and professional manner. The work was done exactly according to what was explained to me. The follow up visit a few months later demonstrates that they really care about their customers and stand behind the products that they sell.
Air Conditioner Installation
Dealt with Cy. Very nice guy and helpful. Services provided very quickly. I shopped around and he sounded the most knowledgeable. Pricing was comparable with other companies. No suprise costs. Lot's of extras included in installation.
Tankless Water Heater and A/C Installation
I first contacted Spring Home for my tankless water heater. After being satisfied of their thorough work on the tankless water heater I contacted them again for my air conditioner. Again they did their job professionaly.
Air Conditioning Installation
I'm writing to thank you for providing timely customer service. After the machine installation, for a couple of time when we were not exactly certainly about how to operate the machine. You responded the call and instructured me step by step. Your employees are very professional and they certainly know the techonology. Thank you again!
Furnace and Air Conditioner Installation
Our 25+ year old A/C could not have died at a worse time, right in the middle of a heatwave! We are normally the type of people to do extensive research before requesting quotes, but given the circumstances, we jumped on Home Stars and quickly called some of the top-rated HVAC companies, including Spring Home. We could not be happier with the customer service that we have received from Spring Home, from scheduling the initial in-home estimate to answering our questions even after the invoice was paid. Upon calling Spring Home, a sales representative by the name of Cy Goh promptly scheduled an in-home visit. Unfortunately for Cy, he was the first to visit, so we asked him hundreds of questions, as we attempted to educate ourselves on the HVAC industry. Cy was extremely courteous and informative, spending the better part of 2 hours (no, that is not a typo) answering our questions and providing us different options, all while we sat in our sweltering hot kitchen. After speaking with countless other HVAC companies, and having since done our research, we confirmed that Cy's explanations and recommendations were spot on. Spring Home was not the cheapest quote, but in an industry where the quality of the installation is as important as the equipment being installed, we decided to go with Spring Home for the job. Spring Home's technicians arrived on time and went straight to work, working from 10am to 6pm. Their installers took the extra effort to ensure that all the piping was neatly laid out, and did not seem to bat an eye at our regular supervision. Further, they did not try to nickel and dime us by cheaping out on inexpensive parts. They worked independently, but were sure to ask for our input on installation decisions that needed to be made, such as where to run the piping. Following the installation, Cy was quick to follow-up to ensure that we were happy. He was readily available to patiently answer any question that we had (and there were many). Thanks to Cy and the rest of the folks at Spring Home!
Furnace, A/C, Humidifier and Air Filter Installation
I recently moved into a 50 year old home that had an ac and furnace older than myself and my husband. They were loud, inefficient and had to go! We met with Cy at first to get a quote...but upon meeting we ended up getting much more than that. Cy provided us with the credible information...in fact, I feel better knowing more about these systems that are so important in our daily lives. I also felt Cy genuinely wanted the best for us....he talked about the rebates and even encouraged us to apply for the home energy audit! I'm glad I did this as it will cover some of the cost...and more! The installation crew was quick, efficient and professional. They even went through the system with us after installation...I found this very helpful! Overall the experience was great! I'm even thinking of using their services again when we are ready to install a new hot water heater.
Ductless Air Conditioner Installation
Cy and his team were professional, courteous and timely. They put up a two head ductless air conditioning unit in one day, finishing the job despite repeated delays as a result of the rain. They did a good job explaining the process and paid attention to the aesthetic aspect of the installation. All of this for a reasonable price!
Spring Home has definitely the best sales consultant and customer service I've ever seen. The expertise and the friendliness of the sales consultant were out of this world. He even showed up to our house to ver...
Bijan was very professional in responding to my request for a quote. He also explained the process and the options well - and I'm not very technical!
The work was done ahead of time, as an accommo...
I called Sam, and explained to him that i HATE sales people. Always puffing and blowing smoke until something goes wrong. We spoke for a while over the phone and i explained what i wanted. There was nothing wrong w...
I needed HVAC companies to come out and provide quotes for replacement of a furnace, A/C, and water heater at a rental property. I was upfront in the initial calls with 3 well reviewed companies on Homestars that m...
Trane xr14 2 Ton 2.5 A Coil Working very well temp in the 30 C last week with Humidity Sales men Andrew went through different options and Models great choice the installation crew Hameed arrived on time and very p...