Furnace and A/C Installation
Excellent service provided by Cy and his team at Spring Home. Cy met with us before the closing date of our house to explain to us different features and benefits of their products and services. Spring Home was able to accomodate our busy schedule. We were also very glad that Cy accurately sized our furnace replacement and did not push us to get something bigger as other contractors were doing. The technician, Gary and his team showed up on time and worked until 19:00 without proper electricity in the house due to a separate job (electrical rewire). Their supervisor George even called me after the technicians left to follow up on the installation and was able to send another team out the next morning at 9 am to take care of a few details that were missed because most of the lights in the house were not working while the crew was there. Cy has continued to follow up with us and his team will be coming back to optimize the furnace as the weather gets colder. We are very pleased and would not hesitate to recommend Spring Home to our friends and family for their professional work and great customer service.
Furnace and A/C Installation
The entire experience with Spring Home HCS was a pleasure. Spring Home was the first co. I called and as it turned out the only one I called. My first meeting with Cy satisfied my concerns about product and rebate knowledge, professionalism, customer care and concerns and most importantly - honesty. After that meeting I did speak with a few aware of SH and the first word out of their mouth was honest. That to me is probably the most important factor I need satisfied when I’m hiring a team that will be in and out of my house for a day. If you get honesty then you know all other guarantees are in cement. The installation went without a hitch. The team was on time, work was done in good, clean and conscientious manner. A follow up call was made to make sure I was 100% satisfied and that illustrated that really SH cares about its customers. I don’t know how you could do any better than Spring Home. Thanks, Gary, Richmond Hill Ont
Heat Pump Installation
Completely satisfy with the service from Spring Home. Cy was very friendly, professional, knowledgeable and patient with explaining all the heat pump products options and prices. It's always comforting and appreciative to have someone who would take the time to understand what a customer want. The installation Manager George and his team was also quite excellent. George went beyond his duty and helped arrange an Electrician on the same installation day to do some panel upgrade work. The entire team was very accommodating and flexible with where I want to install the new unit. They were very efficient and clean with the installation work. Overall, I am completely satisfy and honestly have no complaints. I would definitely recommend anyone, family and friends to use this company.
I wanted to surprise my parents with a new air conditioning unit while they were out of town. Their A/C was over 20 years old and no longer functioning. After doing some research online I called a few companies for quotes. In the end, I decided on Spring Home Heating and Cooling Systems. This was because Cy was very helpful in answering my questions during the consultation. He did not pressure me at all, answered all my questions no matter how trivial, and appeared to be sincere in his desire to recommend the best unit for the house and offered a fair price. The installation guys who came were on time, and worked efficiently. They cleaned up after the work was done and were very professional. My only negative comment would be that Cy did not mention the height of the unit we purchased (he did so with the length and width but not the height) so the unit was taller than I pictured. It worked out okay though and my parents were thrilled to have a new A/C. Thanks Spring Home!
Furnace and Hot Water Heater Installation
We were prompted to get a new furnace because of the goverment rebates and our father in law knew Cy who was informative and brought me a latte. The installers arrived on time and were friendly and considerate as they put down cloths for their shoes. They also cleaned all the dirt from taking out the old furnace. Now my daughter has enough hot water so she does not use our shower. Yea. We are very pleased with the professional and friendly manner the entire renovation was conducted.
The service was pretty good. I asked them how long it would take and it they said a few hours based on the part that they had to order. from a relationship point of view they were very helpful. Good job.
Commercial Rooftop Replacement
I recently contracted George Li at Springhome Heating and Cooling to replace several rooftop HVAC units. The initial consultation with George was very informative and I was given a recommendation report detailing the status of the existing units, and George's proffessional recommendations. Several options were presented in terms of repairs and replacement of the units. After further consideration on George's recommendations, I decided to opt for replacement of the existing units, rather than repairing them. George's knowledge, honesty, and tell-it-like-it-is attitude made me feel very confident in my decision of contracting his company to do the work. In ending, George and his crew showed up when they said they would, did the job exactly as in the recommendation report, and was right on time in completing the work as quoted. I am very satisfied with the level of service provided to me, and would recommend George and Springhome Heating and Cooling to anybody who is looking for superior sevice, and exceptional workmanship
Ductless Air Conditioner Replacement
A few years ago I purchased a ductless unit from United Energy and had nothing but problems since the day I purchased it. After years of no success trying to get United Energy to repair or replace the unit, my husband and I gave up and decided to buy a new unit. Having been burnt by United Energy, I was very cautious and did a lot of research before deciding to contact Spring Home Heating & Cooling Systems for a consultation. Cy was amazing! He was very knowledgable and informative and worked hard to make sure that we were happy with the replacement unit. He gave us multiple options and had his installation tech come over to help us make the right decision. The installation team was quick, professional and even un-installed our old unit. The new unit did a great job at keeping the house cool all summer. Cy contacted us a couple of time over the summer to ensure that we were happy with the unit. I am extremely pleased with the product and service I received from Spring Home Heating and cooling and would highly recommend them to anyone looking for a ductless air conditioner. They are dedicated to quality and excellent customer service.
I am very pleased with the service I received from Cy and the company in general. Cy was efficient, on time and very clean. He took the time to explain the process and demonstrate how the newly installed furnace was to be operated.
Cy Goh from Spring Home was our representative and he took the time to explain to us the differences in both the products available and the value that we can get from them. The install team arrived punctually, explained to us what they were going to do and cleaned up after they completed the work. The team leader also took the time to explain to us how to use the system and the maintenance procedure. Cy followed up after the install to make sure we were satisfied with the job.We are very satisfied.
My first interaction with Spring Home was in March when the furnace at my rental home was red tagged. I found this company on Home Stars and was impressed with their high rating. A few hours after my call I receive...
This is our second new installation with Spring Home. The air conditioner unit at our rental property was malfunctioning and we made a service call. The technician was very thorough and patient in explaining e...
We has a ductless AC installed in our house in June. We are so glad we did - it has been such a hot summer! Spring Home was prompt and efficient with their installation. They cleaned up well after themselves, and e...
This is the second unit I bought from this company, my first one was a large type with 4 outlets, they where the only company that really understood what I needed, a difficult installation made easy by them. <...
Spring Home installed a new furnace and air conditioning unit 3 years ago and it has run well since then. The 2 small issues I have experienced since then were resolved quickly and efficiently.