Replacement Furnace Emergency Addressed Perfectly!
I contacted Spring Home in October for an emergency evaluation and eventual replacement of my furnace right at the beginning of the cold season. Our furnace suddenly stopped working, so I contacted Spring Home, who I have dealt with in the past with very positive service. They promptly scheduled someone to assess our furnace and after discovering that an expensive key component needed to be replaced we decided that it would be better to replace the whole unit instead of having to deal with an old furnace that might break down again in the future. Spring Home even took the service visit cost and reduced it from the price of the replacement furnace. We were categorized as a priority furnace installation as we have an infant (11 months old at the time). The old furnace was professionally removed and replaced with a new high end multi-phase Lennox furnace. This is an amazing furnace that works wonderfully adjusting to our heating needs in different phases/levels of output. The ducts were neatly disassembled to remove the old furnace and to get in the new furnace and then reassembled. I recently contacted Spring Home due to a rattling noise in the ducts due to vibration and they were more than happy to schedule the same technician who installed the furnace unit to assess the issue. Spring Home is amazing with their service and they sincerely care about their customers even months after the installation. I high recommend them for all your furnace needs (I have not yet used them for my AC needs, but based on their furnace services, I am confident that they will meet all your AC needs with the same friendly, professional and caring attitude that I have experienced).
Cooling, Heating, & Water Heater Replacement
I utilised the services of Spring Home Heating & Cooling Systems Inc. a couple of months ago. The works involved the replacement of my existing cooling, heating, & water heater. The entire experience - from my initial meeting with Sam, the installation works, and subsequent follow-up - has been great. I would have no problems recommending them.
Heating & Cooling System
I bought my Lennox furnace from spring home cooling and heating system- was great. The sales man and technician were amazing. Thanks to spring home cooling and heating system. I would recommend it to any one!
We had the new Lennox furnace installed 2 months by Spring Home. The salesman George and the technician Peter from Spring Home are highly professional. Their knowledge and services are very impressive. They did excellent work. We like the new furnace and we would highly recommend Spring Home to all our friends.
Tankless Water Heater (Rinnai) and Boiler (Viessmann) Installation
This is the second time I am using Spring Home Heating and Cooling. This time was to replace my defective Coaire Combi Boiler for domestic hot water and infloor radiant heating. Cy and George came by my home the very next day I called them for estimate and technical inspection. The following day the technicians arrived and installed my Rinnai Tankless boiler for domestic hot water. They stayed until 930 pm to make sure we had hot water going. The following two days was the installation of the Viessmann boiler to my existing equipment for infloor heating and air handler. Again the technicians stayed very late until the job was complete and tested for full function. I have no hesitation in recommending them for high quality products and 5 star service. Allan ( Toronto)
Furnace and AC Installation Maintenance
From the initial meeting with the salesman to our last maintenance call, my experience with Spring Home has been great. The honesty and professionalism of the staff is very admirable.
I am in my second year now with Spring Home Heating and Cooling for maintenance of my HVAC system. You guys answered the call when I was looking for a company I could trust in June 2014 to take over maintenance of my HVAC from another company I had lost trust and faith in. You are always polite, courteous, and working with me to make sure I am happy with my requests/service. The installing company has never asked me about their service, aside from the initial install. I really appreciated you sending a technician out when my furnace stopped working this past January (same day service). He spent the better part of the day to get heat back in the home, and I took notice of the work and diligence he displayed in restoring heat to my home (I believe it was Tiger, I’d have to check the paperwork to be sure). Your technicians are always on time, they always call before coming here, and appear to do a thorough job. I also like the email reminders as well. Despite forgoing the labour charges that were covered by the installing company under their maintenance plan, switching maintenance over to your company has proven to be a wise move, and I only wish I had found you 4-5 years sooner to install the new HVAC system.
Furnace Troubleshooting and Maintenance
Note: We are Spring Home customers, having incurred their services to replace the old furnace and AC several years ago. We just surpassed the warranty period. We started to have issues with our furnace blowing cold air only. Refused to ignite, would cycle and eventually go into lockout mode. Called Cheryl and booked an appointment. She was pleasant to deal with over the phone. On the first visit (paid), the HVAC tech, Justin, diagnosed the problem to a faulty thermostat. I had a backup thermostat so I replaced it myself with his guidance. Originally, it would trip on the flame sensor so that was cleaned by him. A week went by and the same issue popped up. Called Cheryl again and asked for Justin to come by and check. She sent someone the same day. On this second visit (paid), burners were found not to be igniting properly so that was cleaned. He also recommended general maintenance, something that we haven't done in years. So we eventually booked an appointment for maintenance, knowing that we would have to fork over some more $. We kindly asked for a discount as this would be a third paid visit. Justin had to call Cheryl who then spoke to the manager/owner, George. To our surprise, he was kind enough to go above and beyond and offer the maintenance free of charge. All in all, we are very pleased with the service. Looking forward to seeing you guys in the Spring!
Furnace and Air Conditioner Installation
I purchased a new furnace and AC unit from Spring Home. The service, value, and quality was excellent. Cy Goh took the time to walk me through every step of the process and was extremely genuine. Their level of service from end-to-end was amazing! I shopped around with two other well known vendors and Spring Home was the best all things considered. I would highly recommend them to anyone. Lee Family
Furnace Inspection & Winter Service
Service Tech arrived on time performed all furnace manufacturer specification testing with all in compliance. I mentioned furnace was consuming slightly more gas than usual & I suspected a spider problem. Tech checked the 4 burner ports and found 1 not lighting. Removed burner assembly, removed inoperable burner orifice and sure enough removed a spider nest in the burner tube, reassembled & reinstalled the burner assembly with perfect operation. During my service call Tech received an important service call & I told him to address that more important telephone matter first resulting in a 1/2 hour delay. Because of that delay Tech did not charge me for removing, cleaning & re-installing the burner assembly. Great job... look forward to Spring Home servicing my AC...in the Spring. Greg Hartlen
My first interaction with Spring Home was in March when the furnace at my rental home was red tagged. I found this company on Home Stars and was impressed with their high rating. A few hours after my call I receive...
This is our second new installation with Spring Home. The air conditioner unit at our rental property was malfunctioning and we made a service call. The technician was very thorough and patient in explaining e...
We has a ductless AC installed in our house in June. We are so glad we did - it has been such a hot summer! Spring Home was prompt and efficient with their installation. They cleaned up well after themselves, and e...
This is the second unit I bought from this company, my first one was a large type with 4 outlets, they where the only company that really understood what I needed, a difficult installation made easy by them. <...
Spring Home installed a new furnace and air conditioning unit 3 years ago and it has run well since then. The 2 small issues I have experienced since then were resolved quickly and efficiently.