Spring Home Does It Again
This is our second year using Spring Home to add ductless Mitsubishi heat pump/AC units to our house (otherwise heated with radiators). Cy was our sales person and helped us choose units that not only suit our needs but help us to heat areas not reached with our rads. The installation team included one person who was here last year, a sign that employees are loyal and well treated. Further, there was absolutely no mess left anywhere even though they drilled through walls and worked on the panels in the basement. The equipment works perfectly - we finally have a kitchen and family room we can be in during the summer! The company clearly knows a lot about the brand they install. We also have two old AC split systems by Mitsubishi - they have been running every summer since 2002.
Heating And Cooling Maintenace
Last fall I had our furnace cleaned to be readied for the heating season. At that time Spring Home suggested it would be more affordable if I bought the cooling package with the heating maintenance. I did that both the heating and cooling maintenance were done to their usual stellar service. They are punctual, courteous and truly reliable with suggestions to keep both systems running at their best. I should mention that our air conditioner is now 17 years old. I would highly recommend them for their service as well as installation which they did for our furnace 2 yrs. ago.
Ductless Air Condition
From the beginning, Andrew worked with us to understand our AC needs. After we signed the contract he accompanied the installation team to make sure that everyone knew what was required. Peter and Arjan explored the options for routing the lines and did a great job of making the new lines fit in. In this case Peter had to climb into the attic to minimize the number of visible lines.
New AC And Furnace Installation
From beginning to end, the entire experience with Spring Home Heating and Cooling was very positive. When I first reached out to Spring Home, looking for a quote on a new AC and furnace installation, I was quickly contacted by Bijan who was happy to answer all my preliminary questions. Bijan then booked an on-site visit the same week and followed up with a quote within a day. Bijan was very patient when I came back with many more questions, taking the time to answer each one in great detail, which I was very appreciative of. We were deciding between three HVAC companies and were not just basing our decision on price, but also on reputation, knowledge of the products and customer service. Based on our criteria, Spring Home stood out among the competition. Once the job was booked, the rest of the Spring Home team were just as accommodating to deal with as Bijan. I contacted Rodina in the office a few days after the installation with a concern regarding the furnace and she quickly arranged for one of the technicians, Tiger, to come out. It turned out to be nothing concerning but they were happy to make the trip to put my mind at ease. I wouldn't hesitate to call on Spring Home again for our future HVAC needs at the other rental properties we manage in the City.
Great All Round Service Team
Spring Heating and Cooling provided many services for me in the past month. I replaced an old Furnace, got a new tankless water heater, and two new air conditioners. I felt comfortable purchasing with this company after reading good reviews and then having a good experience with them personally. It started with Cy who took the time to clearly explain the different types of furnaces and services that we're out there, and was available several times to guide the way.
George, the technician was hard-working and did a great job installing. Rodina, in the office, was very patient with me as I made many calls . She addressed all my concerns and questions graciously. Habib and Najib, are young technicians who put in the second air conditioning. They had to route under a low porch, through thick, overgrown plants, & amist a large intimidating dog. Although I didn't request it, they cut down the plants in the high heat without complaint or attitude. They also notified me of a framing error my contractor made that affected access to the furnace. Spring heating consists of an all round capable, courteous and professional team !
Furnace And AC Replacement
It has been a pleasure dealing with Springhome. Cy was very helpful from the start explaining different options and different offering between brand. He was patient until we made a decision that is the best for our scenario. The back office staffs were also great. They were pleasant and accommodating.
The technicians that came to our place were professional and worked very clean. The equipments are installed better than the older equipments. The installations are well thought out. They cleaned the installation site afterwards. When everything is all done, Springhome managed all the rebates and they came automatically. It has been a good experience for us.
Air Conditioner Replacement
This is the second time I called Spring Home. The first time was when the furnace broke down 2 days after Christmas 2014 - the coldest winter we had in decades. I called late at night expecting to leave a message. Cheryl answered the phone and responded to our urgency. By morning Sam was on his way to have a look. The next day their workmen came and installed a Lennox furnace and a tankless water heater. They worked all day in -15 degree weather and got the job done. I wouldn’t go anywhere else for my next project which was the A/C unit that needed replacing. Spring Home came out on time did an amazing job, cleaned everything up and took away all the old A/C. Their price was very competitive. I have referred them to a few of my friends without hesitation.
Very happy with overall service
Bought a new Lennox furnace and John Woods Hot Water Tank in October 2016 from Spring Home Heating & Cooling. No hassles . They quoted a fair price, and had their crew come in on the appointed day. They worked all day and completed the work. They cleaned up at the end of the day and did a great job. Been over a year now, and no issues at all. Was very pleased.
The AC needed replacement as well , so put it off till the Summer in 2017. Called spring Home again because of the good experience in dealing with the Furnace purchase & Installation. They disconnected the old one, took it away and put in a new Lennox. Again, no issues. Fair quote, excellent service (their office did all the paperwork for rebates from Lennox etc) and diligent installation.
Very happy with their overall service ! Hope to continue using them for annual maintenance .
Furnace /Air Conditioner Installation
Work was done in a timely fashion-- no problems --very satisfied with Spring Home Heating and Cooling. Would recommend this company.
Replacement Of Air Conditioner And Furnace
I needed a new Heating/AC system and I interviewed at least 6 companies before I hired Spring Home. Sam provided valuable technical information to help me make a decision about which components to choose .The job was difficult because a pipe that needs to be replaced was buried in foam insulation inside the garage wall. The staff worked diligently removing, installing the new equipment and cleaning up the worksite. They stayed well beyond the work day hours to complete this job and it was a very hot day.
I am happy to say that no longer do I hear a noisy furnace; the AC is amazing. Well after the installation, Sam and the office staff staff helped me followup with Lennox about the status of my rebate application. Sam is kind , professional and knowledgeable and
my initial interview with him gave me the confidence that I was dealing with a good company; I chose right. Thanks Sam &Spring Home!
We had a tankless hot water system installed by Springhome. The sales person was very knowledgeable and presented us with different options. The installation took one day (Saturday) and there was 2 technicians who ...
Spring Home Heating & Cooling was one of the most professional companies I have ever had in my home. They were diligent while working non stop to get my heat up and running during a very cold and snowy day. Sho...
We just had our old baseboard heaters replaced yesterday after over a year of searching for the right company to go with. It was hard to find a good reputable company that was experienced in ductless systems withou...
Have been using Spring Home Heating & Cooling Systems for the past few years. They have provided me excellent service throughout since my A/C installation and they have been very thorough in their work and expl...
Tiger was fantastic. He helped me troubleshoot over the phone to narrow down the issue to ensure he had the correct parts/equipment before arriving. He was able to come the same day and arrived at 8pm on Saturday t...