Furnace and A/C Installation
We researched a number of companies and decided To go with Spring Home because of cost and Cy's honesty and thorough knowledge. The installation crew was on time and very efficient. Great job were very satisfied.
Oil to Gas Conversion
After meeting with several companies regarding the removal of two old oil tanks and furnace, Cy Goh came in with the most comprehensive presentation, recommendation and assurance for the installation of a new Lennox SLP98V. The removal crew arrived exactly as scheduled, followed by the installation crew less than 15 minutes after the first group left. The job was definitely challenging but after a long day it was fully completed and extremely well done. Unfortunately, my wife did not like the esthetic placement of an exterior gas pipe and I emailed Cy for an alternative option and cost... Although this was outside the original work order, the very next day the pipe was replaced and repositioned at no extra cost. Cy and Spring Home are among the few outstanding companies that actually take customer satisfaction seriously. The new furnace is amazing, perfect even heat, just like I was promised.
We researched a number of different companies and chose Spring because of the cost as well as Cy's honesty and professionalism when assessing the needs in our home. The job was done quickly and without flaws. The guys were respectful and tidy when in our house.
The A/C at my tenant's home stopped cooling during the hottest time during the summer. George and his team were very accommodating in setting up a convenient time with my tenants and getting the new A/C unit installed efficiently. Both Kevin and Tiger (HVAC techs) were very friendly and George was always responsive. What impressed me the most was the excellent service provided by the admin/back office staff - Joyce and Shirley. The two ladies were very patient, friendly and very responsive to questions that I had. I would recommend my friends and family to Spring Home.
Furnace and A/C Installation
We selected Spring Home for the replacement of our much out-dated – and energy inefficient - furnace and air conditioner after much research, comparison and considerations, and the result did not disappoint us. Cy, who responded to our request for a quote, came promptly to look at what needed to be done and gave us an estimate. He was professional and knowledgeable. He explained things clearly and answered all our questions. Above all, his quote was most attractive, offering quality, reputable brand units at a reasonable price, i.e. best value for money in our view. The system were installed by two, at times three, technicians of his team, whom we found to be experienced and competent. They skilfully installed the unit in a very tight space. To ensure no loss in efficiency through our existing ducts, they replaced the old return air boot with a new one, made to measure at their workshop without delay. Once the installation was done, they made sure that system work properly and explained to us how to use the sophisticated and versatile control unit and gave us some maintenance tips. Overall, we were very satisfied with the company’s service and look forward to their continuing service in the future. We have no hesitation recommending the company to families, friends and others who need HVAC services.
Ductless Heat Pump Installation
This was prompt and smooth installation. Sales representative was quick to return calls and installation crew was knowledgeable and professional. The system has been working well since its installation in July 2012.
Lennox Furnace and A/C Installation
We replaced our 24 year old builders furnace and A/C system this past summer. After reviewing the scorecards of the multitude of contractors that do this type of work, we short listed and obtained quotes from three. Cy's presentation on the options available was informative rather than pressure selling. He listened to our requirements, and identified alternatives. He provided the technical reasoning behind his selections rather than salesperson's opinion. Based on his knowledge, we had the confidence to select Spring Home. They were not the lowest cost, but we wanted a reputable and knowledgable dealer that we had the confidence in that they would be around well after the sale. The entire installation process was handled with the utmost of professionalism. I was advised by personal phone call well in advance of the planned installation date. Again, the day before the installation I received another phone call to confirm they were coming. On the day of, they arrived right on time. Prior to installation, tarps were palced on all of our hardwood floors and into the basement. The crew was friendly, communicative, and thorough. They completed the installation and testing, and provided a short training tutorial on use of the advanced thermostat. I had ordered a Merv 16 filter originally, but the 10 was installed in error. When I phoned back to advise of the error, Cy personally came over with the correct replacement filter the next day. The entire sales and installation experience with Spring Home was top notch and I would not hesistate to recommend them for your HVAC needs.
Ductless Heat Pump Installation
I am in a 55 year old house on the East York boundary with Scarborough. For 3 years I have roasted in summer and froze in winter because of insufficient air on the second floor. I had heard about ductless cooling and heating units, did some research and having used Home Stars before found Spring Home Heating & Cooling Systems.. An e-mail produced a phone call with an hour and Cy Goh made an appointment to come and see me. He listen to my desired outcome and assessed the situation, both inside and outside. He then recommended a specific unit and wrote up a quote. He took a small deposit and said the crew would be at the house to install before the end of the week. He would phone and confirm. Installation would take one full day. He called me back as promised, confirmed the day and time and the crew came as promised. They were polite, cleaned up all areas they worked in and provided a complete overview of the finished installation to show me how it worked. My only concern was how noisy the units and outside compressor would be. Well I was completely amazed. They are so quiet you almost have to check to see if they are running. They look streamlined and fit the decoration theme of the rooms. And they heat and cool wonderfully. They function by using a remote control and are simple to operate. After a couple of days Cy called back to see how I liked the installation and to answer any questions. I also had to call him once to clarify one point and he called me back almost immediately. The units are expensive but what you get is value and an unbelievable result. The entire experience and overall outcome is almost better than I could have expected. If you need to achieve this outcome for your house you could not do better then this company.
Ductless A/C Installation
Cy and his team did a wonderful job of installing a Mitsubishi Ductless A/C unit (Cool/Heat/Dehumidify) on the second floor of my rental property. The Mitsubishi unit is absolutely amazing, and is worth every penny. Just running it in De-humidification mode cools the whole 2nd floor which is approximately 1000 sq ft, and which before, was virtually unbearable even with the whole house central air. Spring Home technicians were very polite, and worked hard throughout the course of the day to install the A/C unit. Very pleased with the whole process (from quoting to installation), and will use Spring home in the future for my heating and cooling needs!
Oil to Gas Conversion
Spring Home did an oil to gas conversion for us this summer. It was a pretty rigorous and involved process and took an entire day. It was handled brilliantly by the Spring Home employees. The oil tank and furnace were removed by a subcontractor early in the morning. Afterwards Tiger and his helper crew arrived to install the Lennox furnace. Excellent workmanship. Very polite and left the work area tidy. Tiger did a good job trying to minimize the damage to the dry wall when he had to fish a new line for the control wires to the thermostat. Kudos to Cy for checking up on us a few times afterwards as well.
My first interaction with Spring Home was in March when the furnace at my rental home was red tagged. I found this company on Home Stars and was impressed with their high rating. A few hours after my call I receive...
This is our second new installation with Spring Home. The air conditioner unit at our rental property was malfunctioning and we made a service call. The technician was very thorough and patient in explaining e...
We has a ductless AC installed in our house in June. We are so glad we did - it has been such a hot summer! Spring Home was prompt and efficient with their installation. They cleaned up well after themselves, and e...
This is the second unit I bought from this company, my first one was a large type with 4 outlets, they where the only company that really understood what I needed, a difficult installation made easy by them. <...
Spring Home installed a new furnace and air conditioning unit 3 years ago and it has run well since then. The 2 small issues I have experienced since then were resolved quickly and efficiently.