Spring Home Heating and Cooling was recommened to us by a neighbour. Sam La ( the sales person) contacted us and explained thoroughly exactly what we would be purchasing. He was professional and very courteous. Our air conditioner was installed on the arranged date with no problems. The installers were polite,efficient and cleaned up all the debris. We are very satisfied and would reccommend Spring Home without hesitation.
We had contacted 3 home heating contractors to replace our 20 year old furnace. The initial visit by a Spring home heating rep was all that it took to make our decision. He was very knowledgeable on every aspect of our old furnace and hisrecommendations were exactly what we were looking for. Not only was the pricing the most competitive, but the follow up was prompt and courteous. With the actual installation, there were a few unforeseen problems with our basement which the 2 workers handled deftly and cheerfully ( and without extra charge ! ). The furnace was installed within the day and is working perfectly. We couldn't be happier with the results! We basely even hear our furnace now when it engages.
Sam responded promptly to my initial queries and requests and the crew performed the installation with no mess or complications. Sam followed up post-installation. The product is excellent. Spring Home was also the most price competitive of the quotes I requested. Great job.
Furnace and A/C Installation
All of the people we came in contact as part of the sales and installation process were knowledgable, resposonsive and very professional throughout the process. The installation team was concientious and took the extra time to ensure everyhting was properly installed and cleaned up. I would definitely recommend the firm for someone who wants to ensure a quality installation occurs.
Ductless A/C Installation
I contacted several companies to provide me with a quote on installing ductless A/C in our home. Cy was by far the most knowledgeable, least aggressive sales I had in. He was able to answer all of our questions and didn't try to up sell us on a more expensive unit we didn't feel we needed. Once we decided on the unit, they were able to install it inside of two weeks. The installers worked for a full 12 hours, not leaving until they were certain the units were all working as expected and that we knew how to operate them. We've had quite a bit of work done on the house recently and the Spring team was by far the best at cleaning up afterwards. There were no screws, nails, pieces or anything else left outside. I was somewhat skeptical that the ductless A/C would be quiet enough not to drive me crazy but even with all three going the last few days the sound is hardly noticeable. I would definitely recommend Spring to anyone considering ductless.
You can go cheap and have an amateur install it or pay a little more for quality work. The unit itself is not the only thing you should worry about, it's also how they install it! I personally went with "Spring Homes" because they have their own installers, BBB affiliated, carry American Standard, have a TSSA license and rated very highly on homestars.com. And to be honest with you, I am not disappointed with their work. The two installers explained everything to me. How it works, what they were doing (step by step) and how to maintain it. Very happy with them. Will definitely recommend "Spring Homes" to my neighbours.
Furnace, Humidifier and Air Cleaner Installation
After obtaining four quotes, I went with Spring Home based on their solid reputation and thorough evaluation of my home's heating needs. They Installed a top line Lennox furnace, humidifier and air cleaner. All aspects of the service were excellent, including the sales process (informative, helpful), installation (on time, knowledgeable, friendly, efficient) and office support (confirmation calls, help with rebates), all for a fair price. I highly recommend Spring Home - they are the best.
Furnace, A/C and Air Purification Installation
We are so happy to have found Spring Home via Homestars. Cy was very friendly, informative and patient, meeting with us in person and then answering my tons of questions by email afterward. He recommended the best system for us to replace our old one and did not try to oversell. Tiger and Wilson performed the installation and were efficient, clean and friendly. Unfortunately we have a zoning issue and need to move the A/C unit. Cy was very helpful in arranging this and the company gave us a reduced price for the move since we had our original installation just a month ago. I would highly recommend their services and I must say their aftercare is extremely attentive.
A/C and Humidifier Installation
We called several HVAC companies based on their Homestars reviews. We worked with Cy from their sales team. Cy was very knowledgeable, and answered every detailed question we asked. He was very responsive when we called or emailed, getting a complete answer in a timely manner. He provided options based on budget and quality and made us feel very comfortable with our decision to go with Spring Home. Ari and Bruce managed our installation. We received a call from head office in the morning to let us to confirm the start time, and received calls from Ari and Bruce from the road. Tight communication from the entire team. Ari and Bruce explained they work that would be done, confirmed placement of AC and routing of all the pipes and wiring before getting started. They worked hard throughout the day, working through lunch, in rain and mud, to get the job done. When the job was done, they again walked me through what had been done and what was required to maintain the units. Also kept our home neat with drop cloths, and cleaned up before they left. Would easily recommend Spring Home's work. Thank you Cy, Ari, Bruce, and the office team for your hard work and dedication. An A+ team all around. A very positive experience.
New Air Conditioner Installation
I wanted to write and thank you for the outstanding job that Spring Home has done for us. From dealing with Cy to the technicians, and then the follow-up, everyone has been helpful, quick and am now enjoying our home's new air conditioner.
My first interaction with Spring Home was in March when the furnace at my rental home was red tagged. I found this company on Home Stars and was impressed with their high rating. A few hours after my call I receive...
This is our second new installation with Spring Home. The air conditioner unit at our rental property was malfunctioning and we made a service call. The technician was very thorough and patient in explaining e...
We has a ductless AC installed in our house in June. We are so glad we did - it has been such a hot summer! Spring Home was prompt and efficient with their installation. They cleaned up well after themselves, and e...
This is the second unit I bought from this company, my first one was a large type with 4 outlets, they where the only company that really understood what I needed, a difficult installation made easy by them. <...
Spring Home installed a new furnace and air conditioning unit 3 years ago and it has run well since then. The 2 small issues I have experienced since then were resolved quickly and efficiently.