I called Spring Home because of the good reviews on HomeStars and the perfect status with BBB. They did meet the time window for the first visit. The Second visit was right on time and all the work was completed quite fast. The technicians were very professional and tidy. I would recommend them for a new AC and maintenance.
Ductless A/C Installation
The team at Spring was very professional and flexible. I called 5 companies for quotes and they were only one of two to call back. They gave an in person estimate within two days. They showed up a little late for installation but were very accomodating around our schedule when we had to leave in the evening. They came back a few days later to walk us through the system. Excellent service and we are very pleased with our Mitsubishi unit.
The estimate was reasonable. The installers were personable and when the job was more difficult than initially estimated they stayed and worked late until the installation was complete. When our initial rebate was rejected the office followed up with an inquiry on our behalf.
A/C and Humidifier Installation
We bought a new house and the air conditioning and humidifying system needed to be installed. I was recommended by my friend to contact Spring Home. Of all of them, Sam, was the most informative and left us with the best impression. Spring home was the most expensive of all of our quotes, however he also did the best job of suggesting models for our needs and explain the pricing. At this point, we decided to go with Spring Home. The Installation went incredibly well, two of their installers showed up very on time in the morning and stayed through the afternoon putting in the new equipment, and they left our house clean. All in all, I really enjoyed my experience with Spring Home. I would have no doubt to recommend them to my friends.
Furnace and Hot Water Tank Installation
We were in need for a new hot water tank and consulted Home Stars for contractors. Picked a few of the top rated but Spring Home was the best. Despite being very busy with A/C projects, Sam made several trips to our home to consult on best alternative for new venting requirement for the HW tank. Also decided on a new furnace. Installation was done on the promised date and very clean and professional. Highly recommend.
We were leaving for vacation and trying to finalize the selection of an air conditioner before we left. Cy was very responsive and helpful in answer all our questions via email before scheduling an in-person meeting. It was great to work with someone willing to respond in the p.m to our needs so that we could leave without having to worry about this over the holiday! I received a reminder the day before the installation and the installation team called me when they departed to give me a heads up that they were on their way. When the team arrived, they walked through the site, identified the work plan and got to work right away. We are in the middle of renovations and the house was fairly chaotic (and I am 7 months pregnant) - the team was very considerate and was great about working around the chaos and helping shift things around and clean up after they were done. We had a few complications because of the layout of our finished basement and closets and the team needed feedback from our contractor prior to finalizing certain aspects of the job - they were patient in waiting for our contractor who was running late and after a few minor differences in opinions with our contractor, I was happy to have the project done professionally and with minimal damage to our drywall. The team walked my husband and I through the new equipment once completed and gave us some value added advice on how the system would work. Overall, great service.
Cy was quick to respond to my request for information. I was looking to replace a 20 year old Keeprite unit. Cy was very knowledgeable and helped explain and describe the importance of the installation process and also provided factual, non-biased information about the various manufacturers. Cy was trustworthy and honest. The installation went very smoothly. The guys did a great job explaining what they needed to do. They were professional. They pointed out some issues we had with previous work and did they corrected some of these with the new installation. The Lennox XC14 has been great so far. I'd gladly recommend Spring Home to friends and family.
Furnace, A/C, Humidifier and Thermostat Installation
My Wife and i moved into an old house and the HVAC system needed to be replaced, the old equipment was between 30 and 20 years old. We did research online in respect to brands, and the general summary was that the brand didn't matter as much as the installation and the contractors. With that in mind we had numerous installers come in and give us quotes. Of all of them, Cy, was the most informative and left us with the best impression. Spring home was the most expensive of all of our quotes, however he also did the best job of suggesting models for our needs and explain the pricing. We also liked the fact that he suggested what we needed, and turned us away from equipment that would be unecessarily expensive for our home, although we did splurge on the IComfort thermostat. Due to this we decided to go with Spring Home. The Installation went incredibly well, two of their installers showed up in the morning and stayed through the afternoon and into the evening removing our old equipment and putting in the new equipment, and they left our house clean. In addition, it turned out that we had some issues with code, and they were able to help us remove the walls. Also, they put in a new chimney flue when they realized the old one was too large when were going from Mid efficiency to High efficiency furnace. All in all, I really enjoyed my experience with Spring Home. I would have no hesitations in recomending them to any of my family or friends.
I phoned Friday, they sent out a repairman who outlined my options (the system was 13 years old). Randy and Ali removed the old system and installed the new one next day.!!They were polite cheerful and tidy. spring Home replaced my furnace last year and the service then and now was superb. Great outfit ! .
Spring Home was courteous right from the beginning. Cheryl asked if we had changed our AC filter first to try and save us a visit to begin with. Kevin was knowledgeable, helpful and very courteous. Would highly recommend.
My first interaction with Spring Home was in March when the furnace at my rental home was red tagged. I found this company on Home Stars and was impressed with their high rating. A few hours after my call I receive...
This is our second new installation with Spring Home. The air conditioner unit at our rental property was malfunctioning and we made a service call. The technician was very thorough and patient in explaining e...
We has a ductless AC installed in our house in June. We are so glad we did - it has been such a hot summer! Spring Home was prompt and efficient with their installation. They cleaned up well after themselves, and e...
This is the second unit I bought from this company, my first one was a large type with 4 outlets, they where the only company that really understood what I needed, a difficult installation made easy by them. <...
Spring Home installed a new furnace and air conditioning unit 3 years ago and it has run well since then. The 2 small issues I have experienced since then were resolved quickly and efficiently.