Furnace and A/C Installation
We had quotes from 4 companies before having Spring recommended by a friend. Jack showed up the next day to give us a quote and there was no pressure. Two of the quotes we had were from other Lennox dealers and Spring was able to not only get us a cheaper quote but also step up to the Lennox Elite series equipment & thermostat. Jack never used pressure as a sales tactic, he just showed us what he could offer and what he thought we needed. On install day, the installation techs Tiger & Ahmir showed up on time and were ready to begin work. They laid floor drop sheets to keep the house clean and explained what they were doing every step of the way. They also made sure the equipment was installed where and how we wanted it. For the AC, they made a new slab with the concrete/foam pad so it looks very professional. The furnace was also finished neat and tidy and any consequent mess was cleaned up. Before leaving they made sure to show us everything for our approval and made sure we knew how everything operated. After it was all done, we decided to upgrade to the Lennox iComfort thermostat and Jack and the team were very accommodating to that request. All in all, Spring was the right choice and we are very happy with our new heating & cooling. Would highly recommend!
Cy and his team were excellent and very professional. Our furnace needed to be replaced immediately as we have a newborn. Within a week we had a fantastic new furnace installed. Especially love the remote temperature control. We can adjust the house temperature from our phone. I will absolutely use them again!
Lennox Furnace and Johnwood Water Heater Installation
A few weeks back, I dropped into my neighbour’s place. It was a cold morning, about -21C, and her furnace had been out for just over a day. She explained to me that she had contacted her gas supplier who had put her in touch with a furnace company. A repair person had arrived shortly thereafter, but he did not have the parts required for a repair. He ordered up the parts, estimated the cost of repair to be approximately $300, in addition to the $125 call-out fee she'd already paid, and also arranged for a salesperson to come give her a price for a new furnace. Some of the things my neighbour said did not seem quite right and I suggested she contact Cy at Spring Home Heating for a second opinion. She was a little reluctant to contact anyone one else, so I called Cy and asked if he’d be able to come over that day if needed. He said he’d find a way to fit us in and also asked if my neighbour needed any extra heaters to tide her over. Well, I stayed with my neighbour until the first estimator had come and gone. His estimate seemed a bit high and his recommendations did not sound quite right. I spoke to my neighbour and managed to talk her into letting Cy come over. He was there within 2 hours with electric heaters in case they were needed. I showed Cy around the furnace room and discussed the situation. The failed furnace was 50 years old. The cold air return had been partially crushed, the exhaust stack was flimsily attached to the chimney. On top of that, there was a 9-year-old water heater that had been placed tightly against the old furnace. The pipes and exhaust to and from the water heater looked like a jigsaw puzzle. The exhaust stack was actually connected to the same stack as the furnace and looked ready to fall off. Cy and I then went back upstairs to discuss the situation with the owner. The original estimator had said the water heater would be moved at no cost using existing material. The water heater as installed, however, did not meet code. Intake and exhaust stacks would have to be changed. Cy took that into account, suggested a complete change of water heater companies. He also suggested a larger furnace than the first estimator, something I had asked the first company about. He left about an hour or so after his arrival and left the electric heaters behind, no strings attached. My neighbour was still thinking about paying for the repair and waiting a few months before using the first company to do the replacement. However, as we reviewed the quotes and recommendations, she decided that Spring was the way to go. Better furnace, new rental water heater, guaranteed next day installation, all for a lower price. More importantly, Cy had done a thorough job assessing the situation and my neighbour was confident there’d be no hidden expenses. Next day, Randy and Wilson showed up. Wilson had done an install at my home the year before and I was pleased to see him. I have yet to meet anyone at Spring who has not been great. The two of them introduced themselves to my neighbour, explained what would happen, laid out a bunch of protective cloths and got to work. My neighbour really appreciated their hard work and repeatedly told me how nice they were. The install wasn’t easy. Randy and Wilson started at 10 and wound up at about 8 that evening. By the time they were done, my neighbour not only had great new furnace and water heater, she also had a lot more space in her furnace room now that the plumbing jigsaw had been removed. The install looked very professional. Randy and Wilson then ran us through the paperwork. That is when the only glitch occurred. The contract for the water heater rental did not seem quite right. I recommended that my neighbour not sign until that bit was checked out. Next day we spoke to Cheryl at Spring Home Heating. She listened to our concerns, looked into them, explained exactly what was occurring with the rental and basically made everything right. That was important because my neighbour is on a fixed income and cannot afford surprises. Rest assured, she did not get any surprises and she has nothing but good things to say about Cy, Wilson, Randy, Cheryl and the whole team at Spring. I have used Spring and have recommended Spring to friends and neighbours. Spring gives good advice, does great work and is competitive on price. To Cy, Cheryl and everyone at Spring, Thank You.
Humidifier Installation and Annual Maintenance
It has been over a year since Spring Heating installed a new furnace and air conditioner in our Toronto home. The systems are great and we still appreciate the great service provided by the Spring team at the time of install. Since then, we have had Spring Heating send Tiger -our original installer- back twice, once in the spring to do the annual AC maintenance and just recently to do the regular fall check up of the furnace. During this last visit, Tiger also installed a humidifier to add that little bit of moisture we lacked last winter when the temperatures dropped and the air dried up. As always, Tiger did great work! To everyone at Spring Heating -Tiger, Cheryl, Cy, George...- Thank you for the great service.
Boiler and Water Tank Installation
I found Spring Home to be very responsible from the initial meetings to discuss my needs to the eventual installation of a new Viessmann 100 boiler and power-vented water tank on September 12, 2014. We had been experiencing problems with our old boiler for years and while winter has yet to arrive, we are hopeful that the new system will answer our needs. The installation was done by a team of guys who really seemed to know what they were doing and all was handled well paying close attention to keeping the house clean. So far, so good!
Two part maintenance package. I'm only reviewing the furnace maintenance for now. Spring Home came in and did a great job giving our Gas Furnace a once over. They also advised us about our gas fireplace and provided some simple information for us. They did a really great job and now we have peace of mind.
The motor on our air conditioner was not working and a local company quoted $900 to change it. We decided to get a new air conditioner instead of fixing our very old one. My son recommended Spring Home Heating & Cooling Systems because of the good experience he had with them with his recent purchase. I got three quotes including one from Spring Home Heating & Cooling Systems. I went ahead with Spring Home because their pricing was competitive and the representative, Lynn Yu was very professional. She was technically knowledgeable, had a consumer caring attitude and did not try to up sell. Just as my son had indicated, the installers were also professional, friendly and did a good clean up job after they finished the installation. My wife and I are very pleased with the product and service we received from Spring Home Heating & Cooling Systems and would highly recommend them.
Heat Recovery Ventilator and Air Cleaner
Purchased a heat recovery ventilator and air cleaner. Had a completely great experience with Spring Home. From purchase to installation, found everyone to helpful and professional. During the installation Randy was great. He answered questions and relieved any concerns I may have had about the installation. He ensured to explain what was being done every step of the way. They cleaned up after the job was done and he went through the remaining paperwork with me. Even after the installation, had a problem with the product rebate from the manufacturer, but they were quick to help (within a matter of minutes). Even had a follow up call later to ensure everything was fine with the unit.
Ductless A/C Installation
We contacted Spring Home Heating & Cooling Systems Inc for a quote on a ductless a/c unit for our 3rd floor attic. They were the first company to respond and stop by our home for a quote. We had contacted 3 other companies and each were not nearly as prompt in getting back to me and did not offer the high quality customer service that Cy offered. Right from the start I had a good impression of Cy. Cy is knowledgeable, professional and offered strategic advice in terms of the size of unit and where to install in the attic and where to locate the compressor outside. I had many, many questions and Cy was always quick in responding by email or by phone. He even stopped by the house when he was in the area to double-check the location of the compressor. The team arrived on the requested date and informed me that morning that they were running a little late and would be there within the hour. I appreciated the advance notice. They were very professional and courteous and verified the different stages of the job and location of the wall unit and outdoor compressor. At the end of the job they made sure to address any other questions I had and showed me how to operate the unit. I never felt rushed and my questions were always addressed. They cleaned up after themselves and left the place neat and tidy. I would highly recommend Spring Home Heating & Cooling Systems Inc and will be in touch when we are ready to update our central a/c!
It is not my specialty, but I can say when the staff is professional and the level of customer services was at the high level. Recommend!
We had a tankless hot water system installed by Springhome. The sales person was very knowledgeable and presented us with different options. The installation took one day (Saturday) and there was 2 technicians who ...
Spring Home Heating & Cooling was one of the most professional companies I have ever had in my home. They were diligent while working non stop to get my heat up and running during a very cold and snowy day. Sho...
We just had our old baseboard heaters replaced yesterday after over a year of searching for the right company to go with. It was hard to find a good reputable company that was experienced in ductless systems withou...
Have been using Spring Home Heating & Cooling Systems for the past few years. They have provided me excellent service throughout since my A/C installation and they have been very thorough in their work and expl...
Tiger was fantastic. He helped me troubleshoot over the phone to narrow down the issue to ensure he had the correct parts/equipment before arriving. He was able to come the same day and arrived at 8pm on Saturday t...