We went with Spring Home to replace our old furnace. They were recommended by 2 friends who had very good experiences with this company. I also got 2 other quotes and Spring Home was very competitively priced along with my friends recommendations, it was an easy decision to go with them. Cy was easy to deal with from a sales perspective and was very informative in assisting us make our decision on the furnace. He contacted me the same day I called to inquire and visited our home that night. Within a few days of deciding, Victor and Wilson showed up within the time specified and were very efficient in taking out our old furnace and installing the new one including replacing the exhaust pipes. Everything went very smoothly and they took the time to make sure I was happy with the install and demonstrated how to use the thermostat. We barely even notice that it is on, it is very quiet and like the fact we can control the thermostat remotely. We will definitely keep Spring Home in mind for our future HVAC needs.
Lennox Furnace Installation
On Saturday, the old furnace died, and died hard in our detached home (2000 sq ft) in an old Toronto neighborhood. It was cold outside, and I had only a couple space heaters, with two young kids at home, so... I had to solve this situation quickly and in a way that left me with no regrets. I searched the Web for the company with the best reviews. Found this HomeStars site, and saw Spring Home there at the top. I read many reviews, then went and looked at their Web site. I phoned them, and "Cy" the sales rep called me right back, gave me an estimate over the phone, talked in terms that made sense, and said he could come out that afternoon. We met. I liked what he had to say, and agreed to a good Lennox furnace at what I am now told (by my neighbor the HVAC guy) was a very good price. The next day, as agreed, two young men - Wilson and Victor - showed up early - extremely competent, friendly and business-like. In 6 hours they did all the work: took out the old unit, checked all drains, replaced all hoses, put in new vents, built out the ductwork, tested thoroughly, then cleaned up. When they were done, they explained everything to me and I gave them a cheque without any regrets. My house is heating up as I type these words, and the kids are just about due home from school.
Our old AC stopped working during summer. We picked three companies with highest ratings in HomeStars to call and to quote. Finally we chose Springhome as our final choice based on the following reasons: 1. Springhome answered our call within 24 hours. 2. Springhome's comfort consultant Jack visit us within 24 hours after our first call. 3. Jack gave us a very reasonable quote and explained the detail installation process/plan. 4. The professional service Jack provided made us believe Springhome is one of the top AC dealers and Springhome can gave us the professional service we were looking for. The installation service provided five days later proved that we made the right decision. Springhome's technicians Amir and Allen came to our home to installed the new AC. It took them less than a day to finish the work. Both of them are very experienced. They not only installed the new AC set, but also flushed the existing line set without breaking ceiling, made/installed new wall bracket and vent. At the end , they even cleaned the work area through. Springhome provided us a great installation service and we are very satisfy and appreciate their work. If anyone is looking for AC installation service, we highly recommend SpringHome. Thank you!
Furnace and A/C Replacement
After reading several glowing reports on Spring Home Heating and Cooling, we made an appointment for an estimate to replace our original 20 plus year old Lennox furnace and air conditioning units .Enter Cy Goh,of Spring Home, a very pleasant, punctual and product savvy individual who gave us several choices on Lennox, spent over two hours with us detailing all aspects of our future investment. Tried another estimate from a large contractor locally in the Durham area, but they could or would not match Spring Home Pricing. Not even close. Installation was performed on October 27,2014 by Victor and Jesus. who spent almost twelve hours in our home.They were polite, efficient and left the work area spotless. All work was explained in detail, giving us clear instructions on operation of the air cleaning, and WiFi control systems. Long live Spring Home!!!
Furnace and A/C Installation
No doubt, we chose Springhome again for our new purchased house. As usual, Springhome provided the perfect service. Technician Tiger and Peter arrived on time, and covered the floor fully with the blankets to keep the house clean. Before the installation, they went through each major step with us. My husband is a very detail-oriented person, but they were very patient and explained all his concerns clearly. I have to say, we were very impressed even before they started work. The installation was excellent. The two technicians were very professional and efficient. They knew what to do and had an attitude providing the best service. After the installation, they cleaned up the entire work area carefully, just like cleaning their own houses. In general, we were very satisfied with the service quality. We will highly recommend Springhome to all our friends!
Furnace, A/C and Hot Water Tank Installation
My old furnace was working fine but was entering its 21st year so it was only a matter of time before it would cause a serious problem. That, plus the available rebates and the fact that new furnaces are so much more efficient made me decide to replace it before the winter started. I received quotes from two other companies that sounded good but whose reputation, based on available reviews here and on other sites, were less than stellar. I then came cross Spring Home and they quoted me an excellent price and warranty and so I decided to go ahead with a new furnace, air conditioner and even a bigger water heater to replace the old Direct Energy rental unit. Right from the get-go it felt like they were a truly customer oriented company. As others have said, Cheryl is a joy to deal with, always willing to help and explain things that need explaining. The installation took a day and was finished professionally. They covered the floors and stairs and cleaned up thoroughly after the job was done. The only problem was with my Aprilaire steam humidifier which was not yet on when the installation took place. When I did have to turn it on it did not cause the furnace blower to come on when the humidifier did and steam in the duct work without the blower on is a bad idea. After a technical investigation on how to best integrate the humidifier with the new furnace, Ali came and set up the humidifier to be controlled by the iComfort thermostat rather than the Aprilaire supplied humidity control unit. It works like a charm now. If you are looking for a HVAC company where customer service is still alive, I strongly suggest you look into Spring Home.
After receiving quotes from 3 different companies, I purchased a Heat Recovery Ventilator from Sam, who was very helpful and knowledgeable. The installation was very professional, with stairs and flooring covered, and everything cleaned up afterwards. Randy answered all my questions and reviewed all installation steps with me beforehand. And Kim followed up a few days later, to ensure that everything was satisfactory.
I wanted to take a minute to recap what a great experience I had with Spring Home Heating & Cooling Systems and how they saved me $3,000!!! I originally called a local HVAC company who did “free estimates” – big mistake. The technician arrived while I was at work and my wife was home to take the appointment. We needed to have the A/C serviced before closing the sale of our house in a week. He advised that the air conditioner was fine but took the liberty of checking out my furnace without asking me. He then called and advised he red flagged (gas would be shut off to my house if not corrected) my furnace stating that the CO2 reading was way too high and unsafe at 52ppm’s. He suggested I buy a new furnace from him ASAP to complete the sale of my home. I didn’t agree originally and he called me 3 times to try and get the sale. I almost forked over the cash but just had a bad feeling about the whole thing and luckily decided to shell out money for a second opinion. I found Spring Home Heating after carefully checking reviews and they professional from the start. Cheryl not only spent hours discussing the situation with me before I even paid them a dime but also provided me with information that stopped me from buying a new furnace. She was able to dispatch a technician before my close date and he was able to adjust valves (which I’m sure the original technician set that way) to bring the reading down to 0ppm’s!! The furnace was fine and they saved me from a a mistake that would have cost our family $3,000!! I’ve since disputed with MasterCard and have been refunded the $150 the original technician charged me. I would STONGLY recommend Spring Home & Heating Systems Inc. to anyone that would like to work with a company that is honest, customer service centric and fully knowledgeable. I will use them exclusively moving forward without hesitation.
Furnace, A/C, Boiler Installation
Spring Home helped to replace the furnace, air condition and water boiler for us this summer. The work was completed very professionally, and at the time extremely efficiently. All the installation finished on the same day, and the results are impeccable. The price is reasonable. I will always highly recommend Spring Home.
Had them provide an estimate to me and the sales rep (Cy Goh) was extremely helpful and informative. I had 2 other quotes from other companies and Cy seemed to be the most knowledgeable. He encouraged me to get quotes from others and to compare. Though their prices are not the lowest, their expertise, service and the quality of their installation are well worth the price. We have not had any issues since installing this back in August 2014. All of the rebates were done for us without any hassles. The installation was done on time and the guys cleaned up after the work. Would not hesitate to recommend Spring Home to others!
We had a tankless hot water system installed by Springhome. The sales person was very knowledgeable and presented us with different options. The installation took one day (Saturday) and there was 2 technicians who ...
Spring Home Heating & Cooling was one of the most professional companies I have ever had in my home. They were diligent while working non stop to get my heat up and running during a very cold and snowy day. Sho...
We just had our old baseboard heaters replaced yesterday after over a year of searching for the right company to go with. It was hard to find a good reputable company that was experienced in ductless systems withou...
Have been using Spring Home Heating & Cooling Systems for the past few years. They have provided me excellent service throughout since my A/C installation and they have been very thorough in their work and expl...
Tiger was fantastic. He helped me troubleshoot over the phone to narrow down the issue to ensure he had the correct parts/equipment before arriving. He was able to come the same day and arrived at 8pm on Saturday t...