great experience from start to finish. customer service was excellent and communication was great throughout the entire process. the tech came out to diagnose our faulty a/c and laid out exactly what was wrong and what it would cost to fix. he didn't push us to buy a new a/c although it was clear that was the most sensible thing to do. we decided to get a new lennox unit from spring and the sales process and installation were quick and painless. the installation techs were pleasant, fast, and very considerate of the fact that we had a one-year-old sleeping at the time of installation. spring took care of all the rebates so we received $400 back as well! it's been about a month and the machine works great and we have no complaints. would highly recommend.
Furnace and A/C Installation
I had received a few quotes from 3 different contractors, but Cy's knowledge about the work made me go with Spring Home. The installers were very good since my basement was finished and was not a straight forward install. They took the time to explain the situation as well as the pros/cons of the options. I would definitely consider Spring home for any future installations.
Furnace and A/C Installation
From our Sales Manger Cy to the installers and even the install supervisor, every step of this project was handled with 100% professionalism and the best customer service that I have seen in this industry, Keep raising the standards!!!
Gas Line Replacement
Recently I arrived home at 4:00 on a Friday to find Enbridge at my home replacing the gas meter. When they tested the meter after installation they found a few problems, left me two "red tags" and shut off my gas. This meant no heat, hot water or stove for me. I hit homestars and called a few places, only Spring home picked up (5:00 at this point) they were able to send over a tech Saturday morning to diagnose the problem (basically a previous owner had done the gas line him or her self and it was a mess) and based on the situation (most of line behind drywall) recommended running a new gas line outside the home rather than tearing up my finished basement. By early Sunday evening the work was done. They left a clean work space, were very helpful and courteous. Also, their pricing was very transparent and very fair - especially when you consider how much I needed the work done right away. Thanks Spring Home!
Furnace and A/C Replacement
I've had a great experience with Spring Home. They have replaced my broken furnace and aging AC and were very professional, provided great customer service and were reasonably priced. Before settling on the equipment, their technician Jack stopped by a couple of times to give us different options and explain the differences between the types of available equipment and brands (brand differences, single stage vs two stage furnace, case coil etc). He was incredibly helpful, patient and worked with us to get the best combination for our house in terms of performance and available rebates. (in our case OPA and Lennox). The installers did an excellent job, worked fast and clean and did a really nice job of running the piping and condensate pump hoses. Jack came back after the job to make sure that we were happy and everything was done properly. Really good company, I would highly recommend it
Great service and great price. Workers were very nice and made no mess, also spent some time with us to show us how everything worked in detail. I will be sure to recomment them to all family and friends.
Great company and great service, Got a good discount and they did an excellent job installing high efficiency 95% Lennox furnace. Workers and did a clean and professional job. I will use them again when installing my Central Air conditioning.
Ductless A/C Installation
I knew that I wanted ductless AC but wasn't sure if it was compatible with our Riverdale semi. I had contacted a company but received no response. I then searched further and contacted spring home and got immediate response from Cy. In no time we were given options for ductless AC and installation date that I requested. The technicians were punctual, polite and knew their job well. We haven't had too much occasion to use the Mr Slim Mitsubishi unit yet but sure we will in the coming months, as well as using this unit to heat up our second floor in the cold winter months ahead. I would recommend Spring Home to others.
My 11 year old A/C stopped working and rather than spending a lot of money sourcing the leak and replacing the coil, I decided to replace the unit with a larger one since the old one was under-powered for the size of our house. After checking various reviews on Homestars I contacted 3 companies and decided to proceed with Spring Home due to the excellent advice given to me by Cy and Cheryl, along with the fact that they had a large number of technicians working for them, rather than just a single owner/operator. The price I received was very competitive compared to the other quotes I received. The technicians, Ali and Victor arrived on time and explained what they were doing throughout the installation. Although my basement was finished, the installation took longer than what it normally takes due to the difficulty in the way my hidden joists were running for the new piping. One thing that I really liked was that Spring Home was the only company that insisted on running new pipe rather than cleaning out the old piping that had the old style Freon. Ali explained that if you don't clean the tubing properly, then you could have problems down the road. I think most installers would not have cared as much and just taken the easy way out. Ali and Victor had a great attitude even though they finished at 9:30 pm due to the complexity of running the new tubing and also the tight space they had to work with outside where the A/C unit was located. Phenomenal workmanship, and they cleaned up their work area like they were never here. I would definitely recommend Spring Home and will contact them again for future needs.
Water Heater Installation
I was in dire need of a new water heater for my new home after Enbridge hit me with a few red tags with my old water heater. The sales team got back to me within 1 day of my sending in a request for quote. The salesman showed up at my home promptly to make an accurate assessment and quote for a new direct vent heater. They talked with me about the need/benifits of a tank vs tankless heater and made sure I got the right tank for my home and future family. The installation team came early (after calling me to make sure it was OK to do so). When they showed up they worked quickly and cleanly with nothing but professionalism. They followed up last week to make sure I was still happy and of course I was. My new heater works amazingly well and efficiently. I would highly recommend their services to anyone in need of heating and cooling specialists.
My first interaction with Spring Home was in March when the furnace at my rental home was red tagged. I found this company on Home Stars and was impressed with their high rating. A few hours after my call I receive...
This is our second new installation with Spring Home. The air conditioner unit at our rental property was malfunctioning and we made a service call. The technician was very thorough and patient in explaining e...
We has a ductless AC installed in our house in June. We are so glad we did - it has been such a hot summer! Spring Home was prompt and efficient with their installation. They cleaned up well after themselves, and e...
This is the second unit I bought from this company, my first one was a large type with 4 outlets, they where the only company that really understood what I needed, a difficult installation made easy by them. <...
Spring Home installed a new furnace and air conditioning unit 3 years ago and it has run well since then. The 2 small issues I have experienced since then were resolved quickly and efficiently.