New Heating and Cooling System
We use HomeStars every time we require professional service and this time was no exception. When our AC stopped working we called 5 different providers including Spring Home Heating and Cooling Systems Inc. Of all 5 companies we compared, only Cy from Spring Home came the same day and took his time to review our existing situation and provide us with several options. Being the diligent shoppers we asked Cy several more questions (via email and phone) over several days and even had him come back to our house for another review of our choices. Every time Cy was professional, on time and a pleasure to deal with and never pushy. We finally realized that the right choice was to go with Spring Home. Now this is where we usually get nervous. Sales people work hard to get your business, but what will our installation experience be? To our pleasant surprise it was just as professional and on time. As promised their installers, Sam and Victor, arrived early and stayed until early evening to ensure that all the work was completed to code and our expectations. This included correcting some existing duct work that was incorrectly installed. The work was neat and clean, and we are very happy with all of it. We ended up replacing our A/C, furnace, humidifier and air purifier, all Lennox products. Our entire experience with everyone at Spring Home, including Cheryl, was consistent. This ensured us that we were working with professionals who treated us like their most important customer and I couldn’t ask for anything more. I know that if I require any more products or service with heating and cooling that I will not hesitate to call Spring Home. JOB WELL DONE!!!
Mitsubishi Ductless AC
I had a great customer experience with this company recently. My previous AC wasn't working during a very hot period. Spring Home sent out a very patient and courteous sales professional to guide me through options. He went the extra mile to minimize interruption and to expediate the process. The installment team were also great! Not only were they patient, careful and considerate, they asked me to borrow a broom to sweep any dust! Spring Home has a great team! Thank you for making this a great customer experience!
Two AC and one furnace
I contacted spring homes based on high rating on home stars. They absolutely lived up to this super high rating. Excellent service!!! Totally worth dealing with spring home over any other dealer.
A/C and Furnace Purchase and Installation
We found Spring Home at the end of our research and decided to meet with Cy to finalize our decision. He came the same day that we made the call. He was informative and not pushy. We felt he really cared about what our needs were and not pushing a product. Peter and his colleague came to do a difficult installation and were courteous and professional. We would highly recommend them! We had two small issues but they were resolved quickly.
Installation of Furnace, AC, Hot Water Tank and Wi-Fi Thermostat
pring Home Sales rep. (Cy) was easy to get a hold of and on visit thoroughly explained the differences between various air conditioner and furnace units. Once we selected the units, installation was prompt and very well done. The installers were courteous and units were well installed. Any questions we had were answered and the air conditioner unit functioned very well during recent heat wave. The furnace hasn't been running yet but install done well and furnace ordered (Lennox signature series) top quality. Impressed with the wireless thermostat we ordered with the units. We also ordered replacement water tank which was installed same time as the air conditioner and furnace units. Very satisfied with install and quality of all units. Would rate the whole process (sale, install & quality of the equipment) as 10 out of 10. Peter & Denise Wehr North York
New Air Conditioner
My air conditioner was in need of service. Based on the positive reviews, I called Spring. A technician assessed the problem and we decided to replace the unit. Sam came to our home to discuss our options. Within a few days, a new unit was installed. They were efficient and cleaned up after themselves. They took pride in their work and took the time to ensure I was satisfied. About a week later, Cheryl made a follow up call to see if we had questions and if we were satisfied with the experience.
Everyone I interacted with was very professional and responsive. We are very pleased with the service provided at every step of the process. I would use Spring Home Heating & Cooling again without hesitation. Highly recommend!
H/E Furnace and Air Conditioner
Although not the lowest price quote we go, they were most responsive and went to great detail to explain things. They looked after everything (removal of oil tank) and worked a Saturday of long weekend, just a few days after we signed order. Workers were prompt and efficient and cleaned up after themselves. They cam back for the second visit to finsih up small items and did something for us not on the quote. Pretty satisfied with these guys. (We called another dealer when we were looking and they said they couldn't compete with Spring..and recommended them as well :-))
We are very happy with the services that we received from the initial diagnostic of what was wrong with out air conditioner to the consultation and installation of a new unit. The consultant was very informative and we did not feel pressured to purchase the air conditioner at the time of the consultation. The installation went smoothly and we were consulted as needed during the installation if there were any issues or concerns that needed to be addressed. I would recommend Spring Home to anyone who needs a new air conditioner.
H/E Furnace and Water Heater
Spring Home was recommended to me by a friend. Although they weren't the cheapest quote I got, they provided the best explanations and comfort level, and it seemed to me that their recommendations were based on what I needed and not just getting them the best sale. And when the day of the installation came, they were extremely prefossional. and they've followed up since. I feel that I've been taken care of.
Air Conditioner Install
After speaking with Terry this July and reading all the reviews on Homestars we were convinced that this is the best company to work with. They worked to get us the maximum rebate available and installed the unit perfectly. The workers were fast and clean. I would recommend this company to anyone.
We had a tankless hot water system installed by Springhome. The sales person was very knowledgeable and presented us with different options. The installation took one day (Saturday) and there was 2 technicians who ...
Spring Home Heating & Cooling was one of the most professional companies I have ever had in my home. They were diligent while working non stop to get my heat up and running during a very cold and snowy day. Sho...
We just had our old baseboard heaters replaced yesterday after over a year of searching for the right company to go with. It was hard to find a good reputable company that was experienced in ductless systems withou...
Have been using Spring Home Heating & Cooling Systems for the past few years. They have provided me excellent service throughout since my A/C installation and they have been very thorough in their work and expl...
Tiger was fantastic. He helped me troubleshoot over the phone to narrow down the issue to ensure he had the correct parts/equipment before arriving. He was able to come the same day and arrived at 8pm on Saturday t...