THANK YOU For Being Amazing Problem Solvers Spring Home
After trying to book a repair with several companies for our AC unit that is on the second story of our house, I booked an appointment with Spring Home - Shawn was on time and could not have been more helpful. I was hoping it would be a quick fix but it took quite a bit of creative problem solving to identify the issue and fix it. Shawn was amazing at solving the issue and getting us back to having AC. Would HIGHLY recommend this company.
New Modulating Furnance, Air Cleaner & Drop And Boot
Had a great experience with our salesman, Bijan, who was through in his inspection and recommended a Trane XC95 modulating furnace with thermostat for control as well as the Trane air cleaner and a drop & reboot redone. Spring Home Heating & Cooling Systems Inc. was also the only HVAC company that was able to offer 10 years warranty on parts and labor for the furnace. The guys that came in and installed it took the better part of an 8 hour day and was extremely courteous. Although they were the most expensive quote given, their service, warranty and reputation as installers were worth it.
Furnace/AC Replacement - Update
Springhome replaced my furnace/AC last year and I was very satisied with the performance of the furnace over the winter. Recently, I turned on the AC and I thought there was an issue with the fan because it didn't sound as if it was running at full speed. I phoned Springhome with some questions and George explained that the new units are pretty quiet but offered to come over to take a look. George came by, ran a couple of tests and didn't find anything wrong; yep, the new fan runs very quietly and me being used to the noise of my old furnace fan, thought the new one was defective - oops, my bad!
Since George was already here, he made some adjustments through the thermostat and offered some advice on how to improve the indoor quality. I was impressed with George as he's quite knowledgeable and very patient because he took the time to answer all my questions.
I highly reccomend Springhome - not only do you get a quality installation, you also get quality service.
Great , they replace my furnace in January just 26 hours after my 23 year old furnace died.
Polite, quality tradesman. No surprises. They cleaned up after explain the new furnace details and operation.
Furnace & Humidifier Repairs
Spring Home had installed a furnace, AC and humidifier at our old house about 4 years ago and we were pleased with their service. Last month on a late evening on March 22nd at our new house, we had a problem with our furnace, I called Spring Home again. There was follow up issue at the beginning, I had commented on it that I was dissatisfied with at the time. Spring Home has then contacted me regarding the issue and through a conversation with their Manager (George), it came to light that the issue was the result of a misunderstanding/miscommunication I had with Cheryl and the technician. They have since then come back to rectify all these issues with no hesitation and done to my complete satisfaction. From what I have just experienced, I will continue to hire Spring Home Heating to service my heating and cooling equipment.
Water Heater, Furnace And AC Replaced
What a professional experience. These guys are courteous to customer's need. They are technically sound and finished. This was a tough job since my home is small but they finished on time and things done right.
Furnace and Hot Water Tank
In late February 2016, my family and I were in urgent need of a new furnace and hot water tank. After calling several companies, Spring Home Heating & Cooling Systems Inc. was recommended to us. Our experience with Spring Home Heating & Cooling Systems Inc. was excellent! From the initial consultation with Cy Goh, to the urgent installation arrangements made with Rodina Nagano, to the final installation by Glenn and Jonathan, who worked long hours in order that our family would not have to spend another evening without heat or hot water. Each was very were professional, knowledgeable, helpful, courteous, and most importantly caring! This is a superior company that I would highly recommend.
Install new furnace
We had a really good experience with Spring Home. Our furnace stopped working on a Friday morning (I think it was in February). My husband called around to a few places for quotes. Spring Home was excellent to work with and very prompt and helpful on the phone. They sent someone out right away to look at our furnace. When they found that the motor was dead they called us back quickly with a quote for fixing the motor so that we could decide if we wanted to do that or buy a new furnace. We opted for a new high-efficiency furnace. The installers showed up promptly at 9:00 the next morning and did a great job of installing the furnace. They were very clean and polite and showed us how everything worked. At no point did anyone pressure us into adding on anything we didn't need. Overall a very good experience and we were happy to have heat again just a little over 24 hours after our furnace broke.
Furnance replacement in a hurry
Just before the coldest weekend on record this weird winter we got a nasty surprise when our old furnace gave out. Finding a replacement in a hurry was the order of the day. With only the fireplace still working to keep the frigid temperatures at bay we phoned friends and family to seek advice as who to contract for the heating system install. After two family members recommending Spring Home Heating & Cooling, we called them in. Talk about cutting it close. It was getting late in the day but Bijan, their consultant still managed to swing by, took all the required measurements then recommended a couple of choices. We quickly settled on the most efficient furnace available and anxiously waited while SH checked stock. They had a unit for us! And even though their installer teams were already fully booked for the next day, their planning department managed to fit us in! You really start to appreciate what your furnace does for you every day once it stops working. After one very cold night we were happy to hear that the install team was on its way to pick up the materials from the warehouse and that they should be at our place at around noon. They arrived at the promised time and quickly dismantled the old furnace. The new one was up and running shortly after 4 in the afternoon. Big smiles all around as the installers were testing the new system. No technical jargon needed to tell us that everything was working. A rapidly warming house was all the confirmation we needed. All around a great job: from the moment we contacted the company, to when we met with Bijan, to when their technicians arrived, everybody was very professional. Their installation team expertly carried out removal of the old system, and competently handled the installation of the new high efficiency Lennox furnace and thermostat. Not a screw or even saw dust was left behind. To top it off, they even hauled away the old furnace. Many great thanks to the entire Spring Home team for keeping our family cozy this winter and in the future.
Cy was our saviour! Our 30 year old furnace died on a freezing cold Friday night. We sent Cy a SOS email expecting a response on Monday. But Cy responded right away and braved the snow storm Saturday morning to come to our house in Durham Region. He even offered to bring portable heaters for us from his Markham office, which required him to make the extra trip in the opposite direction.
Our new furnace was professionally installed first thing Monday morning and we were toasty warm again. Without any prompt from us, Shirley in the office started the energy rebate process immediately after the installation. Our government rebate application was approved almost immediately.
Very caring and professional company with excellent staff. Keep up the good work! HIGHLY RECOMMENDED!
We had a tankless hot water system installed by Springhome. The sales person was very knowledgeable and presented us with different options. The installation took one day (Saturday) and there was 2 technicians who ...
Spring Home Heating & Cooling was one of the most professional companies I have ever had in my home. They were diligent while working non stop to get my heat up and running during a very cold and snowy day. Sho...
We just had our old baseboard heaters replaced yesterday after over a year of searching for the right company to go with. It was hard to find a good reputable company that was experienced in ductless systems withou...
Have been using Spring Home Heating & Cooling Systems for the past few years. They have provided me excellent service throughout since my A/C installation and they have been very thorough in their work and expl...
Tiger was fantastic. He helped me troubleshoot over the phone to narrow down the issue to ensure he had the correct parts/equipment before arriving. He was able to come the same day and arrived at 8pm on Saturday t...