Great People To Deal With
We bought our high efficiency furnace and air conditioner from Spring Home about 5 years ago. This year, we arranged for them to service both units, one in the spring and the other last fall. Their service was great. The fee was agreed in advance each time for a multipoint check up. The technician arrived on time, and completed all of the work very professionally. We were very pleased with the work.
Ductless Air Conditioner
Cy from Spring Home was very helpful and knowledgeable, as were his technicians who installed a small ductless AC unit in my daughter's room. I would 100% recommend them to anyone looking for advice or installation of AC, Furnace, etc.
Ductless Air Conditioner
Our two window air conditioners were reaching end of their lives and we decided to replace them with a ductless system. Choosing a contractor to do a job is always a daunting task. We met people from Spring Home at the Toronto Home Show where we had a meaningful discussion with their representatives. This followed with the home visit by Cy , their sales manager. He proved himself very knowledgeable, provided alternatives, listened to our needs and answered a lot of technical questions. We had couple of other quotes too, but we did not want to base the decision entirely on price, but also on the knowledge, reputation and customer service. All quotes were within the same range so why risk potential aggravation. Choosing Spring Home was a very good decision.
The job was scheduled way in advance to fit our life activities. The installation team came on time and did an excellent job. They were courteous, discussed details of the job upfront, explained operations of the new units and left the place clean.
The Spring Home also registered the units with manufacturer for warranty on our behalf and followed up few weeks later with phone call to get a feedback.
Excellent company. Highly recommended.
New Furnace and Air Conditioner
Cy came to see me very promptly after I requested an estimate. He did a thorough examination of my home, my existing units and my property. He has a lot of knowledge about the options available, much more than anyone else I spoke to. We selected the units and awaited installation. The office admin was so helpful - arranging installation around my schedule and the installation itself was painless. The installer arrived on time, worked diligently and was finished sooner than expected. So far the AC is wonderful. Such an improvement that even my children have commented on it. Hopefully when winter comes the furnace will, perform just as well.
Hot Water Heater
Other companies reading this review should take some customer service lessons from Spring Home Heating & Cooling!! From very first phone call, I couldn't ask for more! Within the first three rings of the first phone call an ACTUAL person picked up (unheard of these days) and it just got better from there. From the person who answered the phone, to the person who came to inspect my old furnace and let me know my options were, to the men who came to install my new hot water heater, every last employee was friendly and professional. I felt that I was getting good value for the money I was spending on the product itself and the customer service was top notch. The men who came to install the hot water heater discovered two leaks in pipes leading to the hot water heater but that were technically not a result of the work they doing (our home was built in the 1920's so everything is quite old!). While they could have easily said, "This isn't our problem" or "this is outside the scope of our job", they drained the tank 2 more times, re-soldered one pipe and then went to get parts to replace a section that was beyond that kind of a fix.
When the next need arises around heating, cooling or hot water, I know who I'll be calling!
Central Air Conditioning And Gas Line Install
When Sam came home to prove a quote i had already recieved two quotes from other large companies but Sam took a non pushy approach and instead spent time listening to my needs and advising acordingly. He seemed to cate and when installation day arrived the crew went to work and sent over more people to get all the work done in a timely manner. They were efficient and effective and came back to finish of a piece that could not be done the day. springhome also gave me a reasonable quote that was fair and good value. I have since referred a few people to Springhome given my experience with Sam and his team.
Water Heater Replacement And AC Installation
We called Spring Home in 2015 to replace our water heater after getting several quotes and opinions on what type of heater to buy. Bijan from Spring Home was vastly knowledgeable about water heater types and functionalities, as well as building codes (which was very important in our decision making process). He truly helped us choose the best style of heater for our situation versus selling us the most expensive/easiest product to sell. He really took the time to answer all my questions (which were very extensive). He was so great, we called him back in early 2016 to purchase an air conditioner. He again provided exemplary service that suited our needs within the budget we had.
Spring Home's services are very professional and their installation crews are fast, on time, and clean. Definitely give them a call if you are considering any improvements to your appliances.
Ductless AC Installation
We had Spring Home install a new ductless AC in our older Toronto home. Cy was very helpful and professional over the phone and through our home assessment. The team came on time and did the work in about 5 hours. So far, the AC is working great and keeping us cool during this hot summer!
Spring home contacted us in spring to remind us to service our AC ahead of the summer, they came promptly and quickly service both units. Rep was professional and the AC has been working perfectly.
I had Spring Home Install my furnace and AC close to 3 years ago and was extremely satisfied with the price, installation and service provided. As part of the package I continue to have my equipment maintained by Spring Home. They send me email reminders for service and always show up on time, do a professional job, clean up, answer my questions and let me know what condition the equipment is in. Their pricing is very reasonable and they are a trustworthy contractor I am happy to work with keeping my home safe and sound.
We had a tankless hot water system installed by Springhome. The sales person was very knowledgeable and presented us with different options. The installation took one day (Saturday) and there was 2 technicians who ...
Spring Home Heating & Cooling was one of the most professional companies I have ever had in my home. They were diligent while working non stop to get my heat up and running during a very cold and snowy day. Sho...
We just had our old baseboard heaters replaced yesterday after over a year of searching for the right company to go with. It was hard to find a good reputable company that was experienced in ductless systems withou...
Have been using Spring Home Heating & Cooling Systems for the past few years. They have provided me excellent service throughout since my A/C installation and they have been very thorough in their work and expl...
Tiger was fantastic. He helped me troubleshoot over the phone to narrow down the issue to ensure he had the correct parts/equipment before arriving. He was able to come the same day and arrived at 8pm on Saturday t...