Heating & Cooling Systems Inc.
(416) 272-8898
(Toronto, York & Durham)
(289) 291-7000
(Peel & Halton Regions)
TESTIMONIALS

Testimonials(890)

 

Tankless hot water system

We had a tankless hot water system installed by Springhome. The sales person was very knowledgeable and presented us with different options. The installation took one day (Saturday) and there was 2 technicians who were very tidy and efficient. We were very happy to replace our old rental hot water tank with this new Navien tankless system. So far the system is working great! I would recommend them.

Lise Phaneuf,
April 3, 2018

Excellent HVAC Company In GTA

Spring Home Heating & Cooling was one of the most professional companies I have ever had in my home. They were diligent while working non stop to get my heat up and running during a very cold and snowy day. Showed up on time, answered my ENDLESS questions and when they left, no mess. Clean up was complete. Nice, nice, nice every one from Spring Home Heating & Cooling at the office to all the guys that came to work. Couldn't ask for anything better. Lennox is lucky to have this business selling it's products. And...no I am not related to any of them! They did an outstanding job getting everything to fit into a small space with a really clean installation.

Additionally, I've successfully received all possible rebates from Govt. of Ontario (Save on Energy) and from Lennox.

Thanks again Spring Home Heating and Cooling and please pass along my appreciation to the crew.

Dhrumesh Patel of Toronto, ON,
March 23, 2018

Ductless Airsource Heatpump Installation

We just had our old baseboard heaters replaced yesterday after over a year of searching for the right company to go with. It was hard to find a good reputable company that was experienced in ductless systems without trying to first convince us to get a central system. 
I contacted several companies through Homestars registered under the GreenON website and Springhome replied the next morning. 
I received a quick consultation appt with Sam from Springhome a few days after and it was very imformative, even though we needed a 7pm appt on a Friday evening, Sam spent ample time answering all our questions, he never made me feel that my questions were a waste of time. He was thoughtful with options that fit our needs despite it being more work (other companies simply told us it wasn't necessary to avoid extra work and that if we weren't satisfied after the install we had other "options") He went above and beyond to check with HRAI and the rebate authorities to make sure I was 100% satisfied before committing. I really appreciated this. 

 

We were not able to be available for a weekday install but Sam was able to find a team to come out to us on the Family Day long weekend for a 2 day install. On the day of install, Sam came personally to oversee and introduce the team to us on his day off.

The team that came out to us included Chris (team lead), Peter, Sam and Nezeer. Amazing, amazing team of guys! I cannot speak enough as to how pleased we were with this process. They kept everything as clean as possible and worked through the cold, and Chris explained every process to us making sure we understood why it was done and how to operate it afterwards. You can really tell he cares about his work and wanted to ensure the client is happy and that every design element is in our best interest.

This is a long long review but I hope this helps others in choosing their contractor for their next job. As a young professional, I am very picky and scoured the internet for information and reviews. I honestly probably met a good 7-8 contractors over the course of last year and do not regret our final decision at all even though some other contractors offered lower pricing.

Ask for Sam and Chris, they will give you top notch service, you will not regret it! Thanks again guys!

anothrgirl from Toronto, ON,
Jan. 28, 2018

Air Condtioner Installation And HVAC Maintenance

Have been using Spring Home Heating & Cooling Systems for the past few years. They have provided me excellent service throughout since my A/C installation and they have been very thorough in their work and explanation of the services performed. I also do the yearly A/C and furnace maintenance. Have been extremely satisfied...keep up the good work.

SamIAm in Markham, ON,
Feb. 5, 2018

Tiger Was Great! Diagnosed And Fixed The Issue.

Tiger was fantastic. He helped me troubleshoot over the phone to narrow down the issue to ensure he had the correct parts/equipment before arriving. He was able to come the same day and arrived at 8pm on Saturday to ensure that my family had heat on this cold winter night. 
(It's -14 C outside)

Upon arrival he immediately confirmed the diagnosis and fixed the issue. 
He was also able to explain exactly the issue to me, document the changes (for future technicians) and suggest action I can take in the event I have any issues with my furnace in the future.

He also notified me that if the original owner had registered the American Standard Furnace with the manufacturer, then the parts would be covered under 10 year warranty.

Issue was with the Control Board. (Apparently this is a common issue as American standard original control board was 80V ... the recommended replacement is 120V.

Matt in Markham, ON,
Jan. 2018

Excellent Service, Incredibly Cost-Effective

Two older Carrier furnaces heat our 3 storey home. Main furnace was cycling repeatedly and would not lift the temperature on 2 lower floors above 18 degrees. Tech came out and tested both furnaces, cleaned the pressure switch on the main furnace and it has worked perfectly for weeks, including the recent cold snap. Bottom line: Cost-effective fast service. We will use them again for sure.

Prime from Toronto, ON,
Jan. 2018

Was Recommended To Us And We Will Happily Recommend

We needed a new air conditioner. I asked friends for recommendations and most people said "I wouldn't recommend the company we used". One friend replied with a glowing recommendation for Spring Home. We also were very happy with the service and level of communication. We plan to use them for our furnace needs as well.

Kelly in Ottawa,
Dec. 31, 2017

Hot Water Tank Installation

We finally decided to change our inefficient 19-year old rented hot water tank. Enercare technician came to our place to see whether the new tank could be installed with new white pipes without major work to our finished basement The old tank was hooked up with old black pipes. The sad verdict was that our finished basement ceiling had to be opened up substantially resulting in extra installation cost. A second independent installer offered the same opinion. Both technicians disregarded our suggestions that they could take advantage of the existing openings cut through the ceiling, when we had our new furnace installed to replace the old furnace (also 19-year old and inefficient). With much distress, we contacted Spring Home who had installed our new furnace in the past. To our big relief, we were advised that the installation of the new water tank can be done without opening our basement ceiling. On top of that, we also got a good quote for a top name hot water tank. With their ingenuity, Spring Home installers did a clean job, taking full advantage of the existing openings created by the installation of the new furnace a few years ago. Spring Home also offered me a discount for my 2017 preventative maintenance when we reported some minor dents on the newly installed hot water tank. Such classy act! Finally, while performing this year maintenance, Spring Home installer charged me both the inspection of the central humidifier (also installed by Spring Home together with the new furnace) and a new replacement pad. When informing Cheryl that we only needed the new pad, Spring Home gladly refunded me the cost of the humidifier inspection. Another excellent customer service act! Having my furnace, central humidifier and hot water tank sold and installed by Spring Home, we confidently conclude that there’s NO need to shop around for our AC replacement in the near future!

Vien from Richmond Hill, ON,
Jan. 2018

Excellent Furnace And Installation

Our furnace started having problems and a repairman told us that there was a crack in the heat exchanger, that couldn’t be replaced because our furnace was too old, and they couldn’t get the parts. Our old furnace was very noisy, and it wasted a lot of energy. We had to find a replacement because it was November and winter was on its way. I called a friend who referred me to Spring Home Heating & Cooling Systems, and I am so glad that she did. The owner came to our house a few hours after I had called, and offered to bring space heaters because our house was getting quite cold. (No other company had offered that, so we were very impressed with his kindness.) He spent time with my husband and I, asking us questions about our needs and our expectations. He described different types of furnaces, and also advised us about the 2017 Ontario Government Furnace Rebate Programme. Spring Home kindly assisted us with our application for the Rebate.) We considered his expert opinion and we appreciated his expertise. He patiently answered all our questions, and then gave us a fair quote on the furnace that we chose. We selected the Lennox SLP98UH090XV36C modulating furnace and I’m glad that we did. It heats the whole house, and it does it very quietly! Even the bedroom that is located furthest away from the furnace (that used to be so cold) is now warm. I would highly recommend it to anyone looking for a furnace. We save a huge amount of money on our monthly energy bills. I also enjoy the Lennox IComfort Wifi that allows us to adjust the thermostat from our cellphones. I want to add that Spring Home’s installation team was top-notch. They laid drop-sheets down to protect our floors, put protective covers on their boots, were careful to not bump into any walls, and worked quietly and efficiently. Before they left they cleaned their work area and explained how the Icomfort Wifi Thermostat works. I should also mention that Spring Home’s Customer Support team have been very helpful. I was so impressed when Cheryl called me to arrange a follow-up appointment to check on the furnace and answer any questions we have. I only have good comments to make about Spring Home. They are an excellent HVAC company in every aspect of their business.

Debra from Toronto,
Dec. 22, 2017

Replacing Furnace And A/C

Spring Home did a wonderful job replacing our furnace, a/c and hot water heater tank . The sales rep was very thorough and answered all our questions patiently. The installation team was very professional and did a fantastic clean job. Customer service is great as well especially Cheryl. Very happy with the service .

Anita in Markham,
Dec. 7, 2017
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